Palm 700P manual Synchronization starts but stops without finishing

Synchronization

7.Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

8.(Windows only) Uninstall Palm software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.

[ * ] NOTE Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Technical Support if the problem persists after completing step 7.

9.Reboot your computer.

10.Reinstall Palm Desktop software from the Palm Software Installation CD that came with your smartphone.

Synchronization starts but stops without finishing

If you upgraded from a previous Palm OS® device or received a system error, such as Sys0505, there may be conflicts with software on your smartphone.

1.Locate your Backup subfolder and rename the folder (for example, BackupOld). Note that “Palm” in the following locations might be “Handspring” or “palmOne,” based on the device you’re upgrading from:

•Windows: C:\Program Files\Palm\device name

•Mac: Mac HD\Applications\Palm\Users\device name

2.Synchronize.

Tip

The HotSync Log can tell you when and why synchronization stopped. On a Windows computer, right-click the HotSync manager icon in the taskbar in the lower- right corner of your computer screen, and then select View Log.

Using Your Treo 700P Smartphone 259