Panasonic S-ICX

Section 521 Built-In ACD Supervisor Guide

S-ICX-5.0-521 (ACD 4.0) S-ICX (International) issued October 2000 7

For details on settings see, “Basic Service Flow” .

Operation

The following describes the operation in each of the processes.

EDIT (FF1)

This command resets the current setting of displayed program lines. Edit is

repeated from the specified program line through to the currently registered

final program line (excluding the END/DISC line).

The following screen display shows an example of selection and setting of the

SEARCH command.

1. Press soft keys (1, 2, 3, 6 or 7) for the command to be set, and

press the HOLD key.

Example: Press soft key 3 to select SEARCH.

2. Set parameter 1, and press the HOLD key.

Example: Press key 2 to set group 2.

6 RET Program Line

Number Set-

ting 1 to 20

(max. 20

lines)

(must be set)

Count Set-

ting 1 to 255

(times)

(must be set)

Return

• Repeats the program from the line number speci-

fied in parameter 1 up to this line for the count

specified in parameter 2.

No Com-

mand Parameter1 Parameter2 Parameter3 Description

SEARCH 1,020,010

03:Select Cmd.

FWD FWDVM

PLAY RET

List→

SEARCH 1

03:AGENT GRP.

AGENT GROUP

NUMBER

(1-3) List→