Section 521

Built-In ACD Supervisor Guide

 

 

MIS Report Operation

• Common Operation of MIS Report

MIS reports can be output by operations from the Supervisor. The following shows the MIS report output operation from [SUPERVISOR MENU]:

Operation

SUPERVISOR MENU

SYSTEM INFO

MIS REPORT

CUSTOMIZE

MIS REPORT MENU

AGENT REPORT

GROUP REPORT

SYSTEM REPORT

WORK UNIT

OTHERS

1.From [SUPERVISOR MENU] screen, press the soft key 2 or 7 to select [MIS REPORT].

[MIS REPORT MENU] screen appears.

2.Select a desired menu by using the soft keys from the above screen.

S-ICX-5.0-521 (ACD 4.0)

S-ICX (International) issued October 2000

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Panasonic S-ICX technical manual MIS Report Operation, Common Operation of MIS Report