Section 521 Built-In ACD Supervisor Guide
S-ICX-5.0-521 (ACD 4.0) S-ICX (International) issued October 2000 23
Changing Supervisor IDs and User Information Recording ID
Outline
This procedure changes supervisor IDs and user information recording ID.
Setting
Program Address 3101 to 3106:
Change the ID of Supervisor 1 to 6. The ID must be 4 digits. The
initial value should be assigned by your dealer.
Program Address 3201:
Change the ID for user information recording. The ID must be 4 digits.
The initial value should be assigned by your dealer.
Operation
1. From [CUSTOMIZE MENU] screen, press the soft key 2 or 7 to
select [SYSTEM ID].
2. The 3101 setting screen appears. Enter the 4-digit ID number and
press HOLD key to make setting. Each time the HOLD key is
pressed, the setting changes:
3101→3102→3103→3104→3105→3106→3201.
3. Press the soft key 5 or 10 to return to [CUSTOMIZE MENU]
screen.
Notice
1. Make certain the supervisor IDs and user information recording
ID are set at installation. Otherwise, you cannot enter
[SUPERVISOR MENU]. Ask your dealer if they are not
assigned.
3101:****
SUPERVISOR
ID NO (1)
CUSTOMIZE MENU →
CUSTOMIZE MENU
LINE REGIST. →
SYSTEM ID →
AGENT ID →
GROUP SETTING →
CALL HANDLING →