Built-In ACD Supervisor Guide Section 521
44 S-ICX (International) issued October 2000 S-ICX-5.0-521 (ACD 4.0)
Other Features (Data Clear and Output Cancel)N. MIS data clear
* This feature clears all MIS data.
1. From [MIS REPORT] screen, press the soft key 5 or 10 to select
[OTHERS].
2. The following screen appears. Press the soft key 3 or 8 to select
[MIS DATA CLEAR].
3. The following screen appears. To clear data, press 0 and HOLD
keys. This starts data clear processing.
4. Once data clear is completed, the following screen appears.
Pressing the soft key 5 or 10 returns to [MIS REPORT MENU]
screen.
MIS REPORT MENU
←AGENT REPORT →
←GROUP REPORT →
←SYSTEM REPORT →
←WORK UNIT →
←OTHERS →
OTHERS
STATUS/CANCEL →
MIS DATA CLEAR →
MIS REPORT MENU →
MIS DATA CLEAR:
TO CLEAR ALL MIS
DATA PRESS 0 AND
HOLD KEY
MIS REPORT MENU →
MIS DATA CLEARED
MIS REPORT MENU →