Built-In ACD Supervisor Guide Section 521
12 S-ICX (International) issued October 2000 S-ICX-5.0-521 (ACD 4.0)
Transfer Destination Voice Number
Outline
Sets the voice mail extension line number and access code corresponding to
the transfer destination voice mail number (1 to 4).
Operation
1. From [SUPERVISOR MENU] screen, press the soft key 3 or 8 to
select [CUSTOMIZE].
2. From [CUSTOMIZE MENU] screen, press the soft key 5 or 10 to
select [CALL HANDLING].
3. From [CALL HANDLING] screen, press the soft key 2 or 7 to
select [VM NUMBER].
4. The 4201 setting screen appears. Enter the extension number +
access code (max, 16 digits) using the 10-key pad, and press
HOLD key to make setting. Each time the HOLD key is pressed,
the setting changes: 4201→4202→4203→4204.
5. To return to [CUSTOMIZE MENU] screen, press the soft key 5
or 10.
CUSTOMIZE MENU
LINE REGIST. →
SYSTEM ID →
AGENT ID →
GROUP SETTING →
CALL HANDLING →
4201:
VM NUMBER 1
CUSTOMIZE MENU →
SUPERVISOR MENU
SYSTEM INFO →
MIS REPORT →
CUSTOMIZE →
CALL HANDLING
PROGRAM →
VM NUMBER →
PLAY OPTION →
CUSTOMIZE MENU →