Built-In ACD Supervisor Guide

Section 521

 

 

Transfer Destination Voice Number

Outline

Sets the voice mail extension line number and access code corresponding to the transfer destination voice mail number (1 to 4).

Operation

SUPERVISOR MENU

SYSTEM INFO

MIS REPORT

CUSTOMIZE

CUSTOMIZE

MENU

LINE REGIST.

 

SYSTEM ID

 

AGENT ID

 

GROUP SETTING

 

CALL HANDLING

 

CALL HANDLING

 

PROGRAM

 

VM NUMBER

 

PLAY OPTION

CUSTOMIZE MENU

 

4201:

VM NUMBER 1

CUSTOMIZE MENU

1.From [SUPERVISOR MENU] screen, press the soft key 3 or 8 to select [CUSTOMIZE].

2.From [CUSTOMIZE MENU] screen, press the soft key 5 or 10 to select [CALL HANDLING].

3.From [CALL HANDLING] screen, press the soft key 2 or 7 to select [VM NUMBER].

4.The 4201 setting screen appears. Enter the extension number + access code (max, 16 digits) using the 10-key pad, and press HOLD key to make setting. Each time the HOLD key is pressed, the setting changes: 4201420242034204.

5.To return to [CUSTOMIZE MENU] screen, press the soft key 5 or 10.

12

S-ICX (International) issued October 2000

S-ICX-5.0-521 (ACD 4.0)

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Panasonic S-ICX technical manual Transfer Destination Voice Number, Outline