Polycom VVX 500 Business Media Phone User Guide
Receiving PTT Broadcasts
To receive a broadcast sent on a particular channel, you need to be subscribed to that channel. To subscribe to a channel, see Updating Channel Subscriptions.
How you receive a PTT broadcast depends on the broadcast priority, whether you’re in an active call, or if you’re allowed to receive broadcasts during active calls.
You’ll receive broadcasts on the channels you’re subscribed to as well as Channel 24 (the Priority channel) and Channel 25 (the Emergency channel). If you’ve enabled Do Not Disturb on your phone, you’ll only receive Emergency broadcasts.
When a broadcast ends, your phone emits an end of transmission beep and enters a 10 second waiting period. During this period, you can respond to the broadcast (see Replying to PTT Broadcasts).
Receiving PTT Broadcasts When You’re Not in an Active Call
If you receive a broadcast and you’re not in an active call, the broadcast immediately plays, regardless of the broadcast priority.
Receiving PTT Broadcasts During Active Calls
How you handle a broadcast when you’re in an active call depends on the broadcast priority and if you’re allowed to receive a broadcast when you’re in an active call.
If the broadcast is a Normal broadcast:
If your phone is set to receive broadcasts during active calls, the broadcast immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.
If your phone isn’t allowed to receive broadcasts during active calls, the broadcast displays as a held broadcast. To listen to the broadcast, hold or end the call, or select the broadcast, and tap Accept.
If the broadcast is a Priority or Emergency broadcast, the broadcast immediately plays. You’ll hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.
Replying to PTT Broadcasts
When a broadcast ends, the broadcast enters a 10 second waiting period. During this period, the channel remains open to receive or send additional broadcasts.
During a waiting period, you can press and hold Talk and talk to all the people listening on the channel. When you finish talking, release Talk. The broadcast will enter another waiting period until someone broadcasts again. If no activity occurs within the waiting period, the channel closes and no more broadcasts can take place.
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