Adjusting the Volume of Pages | Polycom 500 specs

Polycom VVX 500 Business Media Phone User Guide

Receiving Pages During Active Calls

How you handle a page when you’re in an active call depends on the page priority and if you’re allowed to receive a page when you’re in an active call.

If the page is a Normal page:

If your phone is allowed to receive pages during active calls, the page immediately plays. You’ll hear both the original call and the page. To hear only the page, hold or end the call.

If your phone isn’t allowed to receive pages during active calls, the page displays as a held page. To listen to the page, resume it.

If page is a Priority or Emergency page, the page immediately plays. You’ll hear both the original call and the page. To hear just the page, hold or end the call.

Adjusting the Volume of Pages

You can adjust the volume of pages while they play. During a page, press one of the Volume keys, , to raise or lower the page volume.

If you adjust the volume of a non-emergency page, your phone will use the adjusted volume for subsequent non-emergency pages. However, only your system administrator can change the volume of an Emergency page.

Changing Where Pages are Played

While you send a page, you can pick up the handset, or press or and continue speaking. You can also press to mute your audio so that the people receiving your page won’t hear anything. This behavior is similar to a phone call.

When you receive a page, the page is always played through the phone’s speakerphone—you can’t play it through your handset or headset.

Updating the Default Paging Group

If you press and hold Paging, your page will automatically go to the default paging group, Paging Group 1. If you want, you can change the default paging group.

To update the default Paging Group:

1Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration > Group Paging.

2From the Group Paging Configuration screen, tap Default Group, and tap a new paging group number. The default paging group is 1.

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Polycom 500 manual Adjusting the Volume of Pages, Changing Where Pages are Played, Updating the Default Paging Group

Contents

Polycom VVX Business Media Phone Disclaimer Trademark InformationPatent Information Limitation of Liability Contents Responding to Incoming Calls Setting Up and Managing Conference CallsUsing Buddy Lists During Calls Receiving PTT Broadcasts When You’re Not in an Active Call Placing Calls from Phones that are in the Logged-Out State Polycom Limited Warranty and Limitation LiabilityLogging into Phones Locking the Phone End-User License Agreement for Polycom Software 103 Page How to Use this Guide Who Should Read this Guide Conventions Used in this Guide Disabled Web Info Accessing Phone Guides Related Documents Getting Started Phone Keys and Hardware Phone Views Web Info Additional Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home View User Tip Displaying Home View Icons Lines View Dark green Active call Active Call ViewCalls View User Tip Navigating Back to Calls View Understanding Phone Icons and Status Indicators Icon Description Navigating Your Phone Interface If you want to… Do this… Entering Data and Updating Fields Encoding Options Using the Onscreen Keyboard To use the onscreen keyboard Using the Dialpad Keys on the Phone Console Cleaning the Touchscreen To clean the touchscreen Configuring Your Phone Using the Web Configuration Utility Web Info How to Register Your PhoneRegistering the Phone To access the Web Configuration Utility for your phone Web Info Using the Utility Using Basic Features About Your Phone’s Call-Handling Capabilities Troubleshooting Why Doesn’t the Speakerphone Work? User Tip Making the Headset the Default Call PathAnswering Calls Answering Another Call Answering on a Shared Line Answering Calls Automatically Managing Multiple Calls Placing Calls Calling from the Dialer To call from the Dialer User Tip Choosing URLs or Numbers Mode from the DialerPlacing Calls from Favorites, Lists, and Directories To call from the Recent Calls list To call from your Directory Redialing NumbersTo call from your Favorites list To redial a number Troubleshooting Why Doesn’t My Headset Work with My Phone? Using HeadsetsWeb Info More Information About Headsets Ending Calls Ignoring Incoming Calls Enabling Headset Memory ModeResponding to Incoming Calls To ignore or silence a call Forwarding Incoming Calls to Another Party During CallsRejecting Incoming Calls To reject an incoming call To hold a call Holding CallsTransferring Calls To resume a held call User Tip How to Quickly Set Up a Conference Setting Up and Managing Conference CallsTo set up a conference call To perform a blind transfer Holding and Resuming Conference Calls Ending Conference CallsSplitting Conference Calls into Two Held Calls Changing the Way Calls are Answered Managing Conference Call ParticipantsTo manage a conference call participant To forward all calls to another party To disable call forwardingForwarding All Calls to Another Party User Tip Call Forwarding on a Call-by-Call Basis Rejecting Calls from a Contact Using Do Not DisturbTap Auto Divert, and tap Enabled Diverting Calls from a Contact to Another Party Using Do Not Disturb with Multiple Lines Listening to Voicemail To listen to voicemail messages Timesaver Quickly Accessing Recent Calls Recent CallsTo view Recent Calls To manage a call record To customize the listTo clear certain calls from the list Working with Your Contact Directory To view your Contact Directory To dial a contact To view contact informationTo search for a contact To add a contact To update a contact’s information To view the Corporate Directory Working with a Corporate DirectoryTo delete a contact To search the Corporate Directory To dial a Corporate Directory contact Controlling What is HeardUpdating the Incoming Call Ringtone To add a contact to your local Contact Directory Choosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Updating a Contact’s Ringtone Managing Favorites To make a contact a Favorite To see your Favorites listTo see your Favorites from Home or Lines view Add to Favorites Working with Shared Lines To reorder your FavoritesTo delete a Favorite Using Basic Features Page Using Advanced Features Using Buddy Lists Managing Buddies Updating Your Presence SettingTo update your presence setting Updating Your Buddy List Blocking Contacts from Viewing Your Status To update your Buddy listUser Tip How to Access Your Blocked and Watcher Lists To block or unblock a contact from viewing your status Timesaver How to Quickly Unblock a Contact Monitoring Buddies Integrating with Microsoft Lync Server To monitor buddies from… Do this… Adding Buddies to Your Buddy List To add a buddy to your Buddies listTo delete a buddy from your Buddies list Recording Calls Web Info How Do I Attach a USB Flash Drive to My Phone? Polycom VVX 500 Business Media Phone User Guide To record a call Web Info Supported USB Flash Drives To record a conference To pause and resume a recording Playing Recorded Calls Using the Browser Navigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending and Receiving PTT Broadcasts To send a PTT broadcast Tap End PTTTimesaver Automatically Sending a PTT Broadcast Replying to PTT Broadcasts Receiving PTT Broadcasts Updating the Default Channel Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Ending PTT Broadcasts Group Paging Mode Allowing PTT Broadcasts to Play During Active CallsSending and Receiving Pages To send a Timesaver Automatically Sending a Adjusting the Volume of Pages Changing Where Pages are PlayedUpdating the Default Paging Group Using the Calendar Updating Paging Group SubscriptionsAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display? Navigating Month ViewNavigating Day View Navigating Meeting View Working with Meeting Reminders Troubleshooting Why Don’t My Meeting Reminders Display? Joining Meetings from the CalendarTo join a meeting from a meeting reminder Web Info Where is the USB Port on My Phone? Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone To join a meeting from Meeting view Starting and Stopping Polycom Desktop Connector To quit Polycom Desktop Connector Press this on your keyboard… To do this on your phone… Using a USB Keyboard with Your Phone Logging into Phones Logging In and Out of a Phone Placing Calls from Phones that are in the Logged-Out State To log in to a phoneTo log out of a phone Changing Your Password To change your user passwordLocking the Phone To lock your phone About Your User PasswordLocking and Unlocking Your Phone Timesaver a Quick Way to Lock Your Phone Accessing Features with Your Login Credentials Calling and Answering from a Locked Phone Troubleshooting What Happens if I Can’t Access Features? Page Changing the Language on Your Phone Changing the Time and Date Display Changing the Backlight Changing the Background Picture Web Info Adding a Web Page as the Background on Your Phone Using One of Your Own Pictures as the Background Picture To change the background picture User Tip Using Your Phone as a Digital Picture Frame Setting Up Screen SaversTo set up a screen saver of your pictures Displaying Screen Savers Tap Screen Saver, and tap Enabled Interrupting and Disabling Screen Savers Using the Phone as a Picture Frame Using Power-Saving Mode Changing Timeouts User Tip Determining Which Idle Timeout AppliesChanging Your Office Hours Polycom VVX 500 Business Media Phone User Guide Administrative Tasks Investigating Phone Warnings Restarting the Phone Updating Phone ConfigurationTo update your phone’s configuration To restart the phone Testing Phone Hardware Page Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Limitations of Liability Warranty Exclusive Exclusions Part 15 FCC Rules Safety and ComplianceInstallation Instructions Class B Digital Device or Peripheral Plugs Acts as Disconnect Device Industry Canada ICCE and Vcci Mark CE Mark R & TTE Directive EU only 101 Russian Compliance Recommended Operating Ambient TemperaturesEcho Cancellation New Zealand Telepermit End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA