Polycom 500 guide

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Polycom 500 manual

Contents

Polycom VVX Business Media Phone Disclaimer Trademark InformationPatent Information Limitation of Liability Contents Responding to Incoming Calls Setting Up and Managing Conference CallsUsing Buddy Lists During Calls Receiving PTT Broadcasts When You’re Not in an Active Call Placing Calls from Phones that are in the Logged-Out State Polycom Limited Warranty and Limitation LiabilityLogging into Phones Locking the Phone End-User License Agreement for Polycom Software 103 Page How to Use this Guide Who Should Read this Guide Conventions Used in this Guide Disabled Web Info Accessing Phone Guides Related Documents Getting Started Phone Keys and Hardware Phone Views Web Info Additional Phone Hardware Troubleshooting Why Can’t I Access a Certain View? Home View User Tip Displaying Home View Icons Lines View Dark green Active call Active Call ViewCalls View User Tip Navigating Back to Calls View Understanding Phone Icons and Status Indicators Icon Description Navigating Your Phone Interface If you want to… Do this… Entering Data and Updating Fields Encoding Options Using the Onscreen Keyboard To use the onscreen keyboard Using the Dialpad Keys on the Phone Console Cleaning the Touchscreen To clean the touchscreen Web Info How to Register Your Phone Configuring Your Phone Using the Web Configuration UtilityRegistering the Phone To access the Web Configuration Utility for your phone Web Info Using the Utility Using Basic Features About Your Phone’s Call-Handling Capabilities User Tip Making the Headset the Default Call Path Troubleshooting Why Doesn’t the Speakerphone Work?Answering Calls Answering Another Call Answering on a Shared Line Answering Calls Automatically Managing Multiple Calls Placing Calls Calling from the Dialer To call from the Dialer User Tip Choosing URLs or Numbers Mode from the DialerPlacing Calls from Favorites, Lists, and Directories To call from the Recent Calls list To call from your Directory Redialing NumbersTo call from your Favorites list To redial a number Troubleshooting Why Doesn’t My Headset Work with My Phone? Using HeadsetsWeb Info More Information About Headsets Ending Calls Ignoring Incoming Calls Enabling Headset Memory ModeResponding to Incoming Calls To ignore or silence a call Forwarding Incoming Calls to Another Party During CallsRejecting Incoming Calls To reject an incoming call To hold a call Holding CallsTransferring Calls To resume a held call User Tip How to Quickly Set Up a Conference Setting Up and Managing Conference CallsTo set up a conference call To perform a blind transfer Ending Conference Calls Holding and Resuming Conference CallsSplitting Conference Calls into Two Held Calls Managing Conference Call Participants Changing the Way Calls are AnsweredTo manage a conference call participant To forward all calls to another party To disable call forwardingForwarding All Calls to Another Party User Tip Call Forwarding on a Call-by-Call Basis Rejecting Calls from a Contact Using Do Not DisturbTap Auto Divert, and tap Enabled Diverting Calls from a Contact to Another Party Using Do Not Disturb with Multiple Lines Listening to Voicemail To listen to voicemail messages Recent Calls Timesaver Quickly Accessing Recent CallsTo view Recent Calls To customize the list To manage a call recordTo clear certain calls from the list Working with Your Contact Directory To view your Contact Directory To dial a contact To view contact informationTo search for a contact To add a contact To update a contact’s information To view the Corporate Directory Working with a Corporate DirectoryTo delete a contact To search the Corporate Directory To dial a Corporate Directory contact Controlling What is HeardUpdating the Incoming Call Ringtone To add a contact to your local Contact Directory Choosing Where You Hear Sound Effects Changing the Speaker VolumeChanging the Ringer Volume Updating a Contact’s Ringtone Managing Favorites To make a contact a Favorite To see your Favorites listTo see your Favorites from Home or Lines view Add to Favorites To reorder your Favorites Working with Shared LinesTo delete a Favorite Using Basic Features Page Using Advanced Features Using Buddy Lists Managing Buddies Updating Your Presence SettingTo update your presence setting Updating Your Buddy List Blocking Contacts from Viewing Your Status To update your Buddy listUser Tip How to Access Your Blocked and Watcher Lists To block or unblock a contact from viewing your status Timesaver How to Quickly Unblock a Contact Monitoring Buddies Integrating with Microsoft Lync Server To monitor buddies from… Do this… To add a buddy to your Buddies list Adding Buddies to Your Buddy ListTo delete a buddy from your Buddies list Recording Calls Web Info How Do I Attach a USB Flash Drive to My Phone? Polycom VVX 500 Business Media Phone User Guide To record a call Web Info Supported USB Flash Drives To record a conference To pause and resume a recording Playing Recorded Calls Using the Browser Navigating the Main Browser Entering Information in the Main Browser Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingSending and Receiving PTT Broadcasts Tap End PTT To send a PTT broadcastTimesaver Automatically Sending a PTT Broadcast Replying to PTT Broadcasts Receiving PTT Broadcasts Updating the Default Channel Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Ending PTT Broadcasts Allowing PTT Broadcasts to Play During Active Calls Group Paging ModeSending and Receiving Pages To send a Timesaver Automatically Sending a Changing Where Pages are Played Adjusting the Volume of PagesUpdating the Default Paging Group Updating Paging Group Subscriptions Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the Calendar Navigating Month View Troubleshooting Why Doesn’t the Calendar Display?Navigating Day View Navigating Meeting View Working with Meeting Reminders Joining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder Web Info Where is the USB Port on My Phone? Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone To join a meeting from Meeting view Starting and Stopping Polycom Desktop Connector To quit Polycom Desktop Connector Press this on your keyboard… To do this on your phone… Using a USB Keyboard with Your Phone Logging into Phones Logging In and Out of a Phone To log in to a phone Placing Calls from Phones that are in the Logged-Out StateTo log out of a phone To change your user password Changing Your PasswordLocking the Phone To lock your phone About Your User PasswordLocking and Unlocking Your Phone Timesaver a Quick Way to Lock Your Phone Accessing Features with Your Login Credentials Calling and Answering from a Locked Phone Troubleshooting What Happens if I Can’t Access Features? Page Changing the Language on Your Phone Changing the Time and Date Display Changing the Backlight Changing the Background Picture Web Info Adding a Web Page as the Background on Your Phone Using One of Your Own Pictures as the Background Picture To change the background picture User Tip Using Your Phone as a Digital Picture Frame Setting Up Screen SaversTo set up a screen saver of your pictures Displaying Screen Savers Tap Screen Saver, and tap Enabled Interrupting and Disabling Screen Savers Using the Phone as a Picture Frame Using Power-Saving Mode User Tip Determining Which Idle Timeout Applies Changing TimeoutsChanging Your Office Hours Polycom VVX 500 Business Media Phone User Guide Administrative Tasks Investigating Phone Warnings Restarting the Phone Updating Phone ConfigurationTo update your phone’s configuration To restart the phone Testing Phone Hardware Page Governing Law Service AgreementsPolycom Limited Warranty and Limitation Liability Limitations of Liability Warranty Exclusive Exclusions Part 15 FCC Rules Safety and ComplianceInstallation Instructions Class B Digital Device or Peripheral Industry Canada IC Plugs Acts as Disconnect DeviceCE and Vcci Mark CE Mark R & TTE Directive EU only 101 Russian Compliance Recommended Operating Ambient TemperaturesEcho Cancellation New Zealand Telepermit End-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA