Polycom VVX 500 Business Media Phone User Guide

If your phone has incorrect Login Credentials, or you need to re-submit them, the following happens:

The message Login Credentials have failed/Please update them if information is correct displays on the screen.

An icon, , displays under the time in the status bar to warn you that your credentials have failed.

The message Invalid login credentials scrolls under the time in the status bar.

The Calendar icon that displays on the Home screen won’t be available.

To learn more about your Login Credentials and how to re-submit or update them, see Accessing Features with Your Login Credentials.

Note: Accessing the Calendar When the User Login Feature is Enabled

If you log in to a phone that has the User Login feature enabled, and then want to access the Calendar, you’ll need to re-enter your login credentials so that the Calendar will work. For information about entering your login credentials, see Accessing Features with Your Login Credentials.

Troubleshooting: Why Doesn’t the Calendar Display Anymore?

If you don’t see the Calendar icon in Home view, or you’re not receiving meeting reminders, your phone may not be connected to the Microsoft Exchange Server. To re-connect to the server and use the Calendar feature again, tap Settings from Home view, and tap Features > Calendar. From the Calendar screen, tap Connect to the server.

Opening and Closing the Calendar

To open the calendar, tap Calendar from Home view. The Calendar’s Day view displays (as shown next), showing your meetings for the day. From Day view, you can access additional Calendar views: Month View and Meeting view. To see Month view, tap . To see Meeting view, tap a meeting.

To close the Calendar, press . Or, navigate to Month view by tapping , and tap .

68

Page 80
Image 80
Polycom 500 manual Opening and Closing the Calendar, Troubleshooting Why Doesn’t the Calendar Display Anymore?