Chapter 2: Using Basic Features

Rejecting Calls from a Contact

You can send incoming calls from a particular contact to your voicemail system.

Note: Rejecting Calls and Shared Lines

You can’t reject calls on shared lines. You can only silence them. For more information, see Working with Shared Lines.

To send incoming calls from a contact to your voicemail system:

1From Home view, tap Directories. If a Corporate Directory is available on your phone, tap Directories > Contact Directory.

2From your directory, tap the contact whose calls you want to reject.

3From the contact’s information screen, tap .

4From the Edit Contact screen, tap Auto Reject, tap Enabled, and then tap Save.

Diverting Calls from a Contact to Another Party

The Divert option enables you to transfer all incoming calls from a particular contact to a third party.

To divert incoming calls from a contact to a third party:

1From Home view, tap Directories. If a Corporate Directory is available on your phone, tap Directories > Contact Directory.

2From your directory, tap the contact whose calls you want to send to another party.

3From the contact’s information screen, tap .

4From the Edit Contact screen, do the following:

Tap Divert Contact, and enter the number of the party to whom you want to divert the call.

Tap Auto Divert, and tap Enabled.

Tap Save.

Using Do Not Disturb

When you enable Do Not Disturb (DND), you prevent your phone from ringing and send all incoming calls directly to voicemail. All calls you receive while DND is enabled will be logged to your Recent Calls list.

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Polycom 500 manual Rejecting Calls from a Contact, Diverting Calls from a Contact to Another Party, Using Do Not Disturb