Polycom VVX 500 Business Media Phone User Guide

To unlock your phone:

1Tap Unlock.

2Enter your user password, and tap Enter. The phone unlocks.

Calling and Answering from a Locked Phone

From a locked phone, anyone can dial the standard emergency number, such as 911, and up to five other authorized numbers that an administrator can set up. You can’t call any other numbers from a locked phone. If you set up your phone so you can answer incoming calls when your phone is locked, you can answer calls by entering your user password.

To call an authorized number from a locked phone:

Do one of the following:

Tap New Call. From the Place an Authorized Call screen, tap the number you want to call, and tap

Dial.

or

Place a call to an authorized number by using the handset, headset, or speakerphone.

The call is placed.

To answer a call on a locked phone:

1From the Incoming Call window, tap Answer.

2Enter your user password, and tap Enter. The call connects.

Accessing Features with Your Login Credentials

Your system administrator will assign you login credentials—a domain, user name, and password—so your phone can access the Calendar feature or work with Microsoft Lync Server 2010. If there is a problem with your login credentials, you won’t be able to access the Calendar on your phone or use features associated with Microsoft Lync Server 2010. When your phone has incorrect login credentials, the following happens:

An icon, , scrolls in the status bar.

The message Login Credentials have failed/Please update them if information is incorrect displays for 10 seconds.

Your phone will have a Warning message. For information about phone Warnings, see Investigating Phone Warnings.

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Polycom 500 manual Accessing Features with Your Login Credentials, Calling and Answering from a Locked Phone