Troubleshooting Notes on page C-1 | Polycom VS4000 specs

Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000

Symptom	System	Cause	Solution

Placing calls above	All	The far site may be unable to	Go to the Call Status screen. Highlight
128 Kbps does not		accept calls above 128 Kbps.	each of the circles for each of the
work. (The Call			channels dialed. The number dialed for
Progress circles do			each channel will be displayed as you
not turn green, or			highlight the corresponding circle.
remain blue after the			Make sure that the far site has entered
first channel			the number for each of its ISDN lines
connects.)			correctly. The numbers for Line 1 - Line
			4 should correspond to connections 1 -
			4 on the Quad BRI network interface
			module.

The system displays	All	The system receives an ISDN	Try the call again.
an error message		cause code from the ISDN	For more information, please refer to
when you place an		line.	For more information, please refer to
when you place an		line.	Troubleshooting Notes on page C-1.
ISDN call.			Troubleshooting Notes on page C-1.
ISDN call.
		The network interface module	Check the cables to the network
		is not connected properly.	interface module.

		BRI only: The first line did not	Be sure you are calling the correct
		connect. The system cannot	number. The number may need to
		make a call if the first line does	include:
		not connect.	• a digit for an outside line
			• a digit for an outside line
			• a long distance access code
			• an international access code
			• a country code
			• an area code or city code
			Check that all network cables are
			properly connected.
			Power off the system, wait five
			seconds, and power on the system.
			Then wait about two minutes to allow
			the ISDN lines to resynchronize.
			Ask the person at the far site to call your
			system.

		The ISDN switch type is not	Check the ISDN configuration and
		configured correctly on the	verify with your ISDN network service
		system.	provider that the system is configured
			correctly.

7-16	www.polycom.com/videodocumentation

VS4000 specifications

The Polycom VS4000 is a versatile video conferencing system designed to enhance the quality and effectiveness of real-time communication for businesses of various sizes. Known for its high-definition video and audio capabilities, the VS4000 aims to deliver an immersive communication experience that fosters collaboration and efficiency.

One of the standout features of the Polycom VS4000 is its support for high-definition video resolutions, which can range up to 1080p. This ensures that users experience crystal-clear visuals during calls, allowing for better engagement and understanding. In addition to video clarity, the VS4000 incorporates Polycom's renowned audio technology, including Acoustic Clarity and NoiseBlock, which work together to provide exceptional sound quality. This means that conversations feel natural and in-person, minimizing the typical distractions found in conventional audio systems.

Another key characteristic of the Polycom VS4000 is its scalability. This system can accommodate various configurations, making it ideal for small huddle rooms, larger conference rooms, or even enterprise-level deployments. Its modularity allows users to integrate the VS4000 with an array of peripherals, such as cameras, microphones, and display equipment, providing flexibility to tailor the setup based on specific requirements.

Interoperability is another significant advantage of the Polycom VS4000. The system is compliant with various industry standards, which enables seamless integration with different video conferencing solutions and platforms. This feature is increasingly vital in today's multi-vendor environments, where companies often utilize various technologies across their organization.

The VS4000 also includes advanced features such as multi-site conferencing and content sharing capabilities. Users can connect with multiple participants in different locations while sharing presentations, documents, and other materials in real-time. This functionality enhances collaboration and ensures that all participants have access to the same information, regardless of their location.

Moreover, the Polycom VS4000 supports the use of the Polycom RealPresence platform, enabling additional functionalities such as cloud services and enhanced security features. The system ensures that both the data and communications remain secure, addressing growing concerns about privacy in corporate communications.

In conclusion, the Polycom VS4000 is a powerful video conferencing solution that combines advanced technologies with user-friendly features. Its high-definition video and audio quality, scalability, interoperability, and collaboration tools make it an attractive choice for businesses looking to improve their communication strategies and strengthen team interactions. Whether in a small meeting room or a large corporate office, the Polycom VS4000 provides a reliable and state-of-the-art conferencing experience.

Polycom VS4000 manual Troubleshooting Notes on page C-1

Models: VS4000

Symptom

Troubleshooting Notes on page C-1.

VS4000 specifications