Main
Trademark Information
Patent Information
Contents
Chapter 1 - Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems
Chapter 2 - Setting Up Your System Hardware
Chapter 3 - Configuring Network Use
Chapter 4 - Designing the User Experience
Chapter 5 - Managing the System Remotely
Chapter 6 - System Usage and Statistics
Chapter 7 - Diagnostics and General Troubleshooting
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About this Guide
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Introducing the ViewStation EX, ViewStation FX, and VS4000 Systems
Key Features
Breakthrough Video Quality
Industry-Leading Audio Quality
AES Encryption Support
Additional Security Features
Easy Calling
Rich Conference Experience
Enhanced User Experience
Network Flexibility
Remote Management
Easy Installation
Standard System Components
Main System
Remote Control
Main Camera
Microphone
Power Su pply
Hardware Kit
The hardware kit that comes with the system includes:
Cables
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Documentation
Optional System Components
Network Interface Modules
Additional Microphone Pod
Visual Concert FX
Document Camera or Other Additional Camera
Additional Monitor
VCR
Projector
Other Optional Components
Setting Up Your System Hardware
Standar d System Se t-up
Positioning the Main System
Main Camera
To connect a Polycom PowerCam to the VS4000:
Main Monitor
To connect a monitor to a VS4000 system:
Enhanced VS4000
or
Original VS4000 or
Chapter 2 - Setting Up Your System Hardware
Microphone
For best audio, place the microphone pod:
VS4000
will be directed into the microphone elements properly,
Power Su pply
Remote Control
Optional Equipment Set-up
Network Interface Modules
ISDN Network Hardware Checklist
Quad BRI Network Interface Module
Administrators Guide for ViewStationEX, ViewStation FX, and VS4000
2-12 www.polycom.com/videodocumentation
VS4000
4. If you are using an NT-1 device, connect it to the ISDN network.
System side
Quad BRI
PRI Network Interface Module
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V.35/RS-449/RS-530 Network Interface Module
3. Connect the network side of the network interface module to the data communications equipment.
Additional Microphone Pod
Visual Concert FX
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Document Camera or Other Additional Camera
To connect a document camera:
To connect an additional PowerCam:
To connect an additional PTZ camera other than PowerCam:
Additional Monitor
To connect an additional TV monitor:
VS4000
Administrators Guide for ViewStationEX, ViewStation FX, and VS4000
2-22 www.polycom.com/videodocumentation
ViewStation EX ViewStation FX
VS4000 XVGA Monitor
and VS4000
XVGA Monitor XVGA Monitor
Projector
VCR
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Other Optional Components
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Configuring Network Use
Getting the Network Ready
Network Connectivity Checklist
Using the Setup Wizard
Configuring Video Call Preferences
3. If you enabled both ISDN and IP calling, select Next and configure these settings:
Configuring IP Calling
Configuring LAN Support
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Configuring the System for Use with a Firewall or NAT
Configure the system for specific products as follows:
Specifying H.323 Settings
Configuring Dialing Speeds
Configuring the System to Use a Gatekeeper
Configuring the System to Use a Gateway
Specifying Quality of Service
Configuring ISDN Support
Configuring Inverse Multiplexer (IMUX) Settings
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Configuring the Quad BRI Network Interface
Configuring the PRI Network Interface
3. Select Advanced PRI Setup and configure these settings:
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Configuring the Serial V.35/RS-449/RS-530 Network Interface
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To configure crypto resync: 1. Go to System Info > Admin Setup > Security > Crypto Resync.
Configuring the Global Address Book
Configuring the Global Address Book Server Settings
Setting Global Address Book Preferences
Configuring the System for Use on a Private Network
Setting the Dialing Rules
3. Go to System Info > Admin Setup > LAN/H.323 > Global Address > Dialing Rules 2:
Placing a Test Call
Keeping your Software Current
The following table describes how to update your system.
The following diagram shows the overall process of updating software.
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Designing the User Experience
Managing User Access to Settings and Features
Setting the Admin Password
Screens that Require the Admin Password for Access
Letting Users Customize the Workspace
Limiting What Users Can Do With the System
Designing Video and Audio Behaviors
Configuring Camera Settings
Configuring TV Monitors
Configuring the Content Display
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Configuring a VCR to Record Calls
Configuring Telephone and Audio Settings
1. Go to System Info > Admin Setup > Phone/Audio.
Configuring for Use with a Touch Panel Control
1. Go to System Info > Admin Setup > Software/Hardware > RS-232.
Displaying Closed Captions
Configuring Data Conferences and Streaming Calls
Configuring Data Conferences
Configuring and Starting Streaming Calls
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Designing General System Behaviors
Configuring General Setup
3. Select and configure these settings:
Configuring Multipoint Calling
Entering a multipoint software registration key (ViewStation EX only)
Including more than three other sites in a cascaded call
Configuring multipoint settings
Configuring with PathNavigators Conference on Demand feature
Setting the Call Answering Mode
Configuring AES Encryption
Setting Passwords and Security Options
Setting System Time
Helping Users Get Started
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Managing the System Remotely
Using the Web Interface
Using the PMAC Wizard
Using the Address Book Utility
Adding or editing address book entries
Maintaining address book entries on systems
Maintaining address book files on your PC
Using the System with GMS
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Setting Up SNMP
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System Usage and Statistics
System Information
Network Statistics and Advanced Statistics
Call Status
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Call Log
Information in the CDR
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Call Detail Report (CDR) Archives
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Diagnostics and General Troubleshooting
Sending a Message
System Management Screens Quick Reference
Diagnostics Screens
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Indicators
System Lights
Network Line Check Icons
Network Interface Lights
The Quad BRI network interface has a green light and a yellow light for each BRI channel.
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General Troubleshooting
Critical Problems
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Severe Problems
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Moderate Iss ues
The problems in this section interfere with or prevent meaningful communication in a call.
Minor Issues
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Normal System Behaviors
The following behaviors are part of the systems normal operation:
How to Contact Technical Support
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Predeployment Planning
ISDN Provisioning
ISDN PRI
The PRI T1 needs to be provisioned for the ViewStationFX and VS4000 systems as follows:
ISDN BRI
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Installing the Quad BRI network interface outside the conference room
B
Network Configuration Notes
Predeployment Worksheet
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C
Troubleshooting Notes
Q.850 Cause Codes
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Safety and Legal Notices
Important Safeguards
License Restrictions
Warranty
Limitation of Remedies and Damages
Warning
USA and Canadian Regulatory Notices
FCC Notice
EEA Regulatory Notices
CE Mark
Declaration of Conformity:
Konformitetserklring:
Konformittserklrung:
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Index
A
B
C
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D
E
F
G
H
I
J
L
M
N
O
P
Q
R
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T
U
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W