Release March 2004 Edition 3725-21650-001/A
Trademark Information
Contents
Configuring Network Use
Managing the System Remotely
How to Contact Technical Support By Telephone By Internet
Predeployment Planning Isdn Provisioning
Predeployment Worksheet
Cause Codes
About this Guide
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Introducing ViewStation EX, ViewStation FX VS4000 Systems
What’s in this chapter?
Key Features
Breakthrough Video Quality
Industry-Leading Audio Quality
AES Encryption Support
Rich Conference Experience
Additional Security Features
Easy Calling
Enhanced User Experience
Network Flexibility
Easy Installation
Remote Management
Main System
Remote Control
Standard System Components
Microphone
Power Supply
Main Camera
Hardware Kit
Cables
Hardware kit that comes with the system includes
System Description
Cable Name System Description
Documentation
Optional System Components
Network Interface Modules
Additional Microphone Pod
Network Interface Module System Description
Visual Concert FX
Document Camera or Other Additional Camera
System Number of Monitors Type of Monitors
Additional Monitor
Projector
Other Optional Components
Setting Up Your System Hardware
To position the system
Standard System Set-up
Positioning the Main System
Setting Up Your System Hardware
To connect a Polycom PowerCam to the VS4000
Original VS4000 Enhanced VS4000
Monitor Video Audio Composite Outputs
Main Monitor
ViewStation EX ViewStation FX
To connect a monitor to a VS4000 system
Microphone
To connect a microphone pod
Microphone VS4000
To connect the power supply
Power
To install batteries in the remote control
Optional Equipment Set-up
Isdn Network Hardware Checklist
If your Isdn network is You will need
Network interface
To install a Quad BRI network interface module
Quad BRI System side ViewStation EX ViewStation FX
PRI Network Interface Module
To install the PRI network interface module
System side ViewStation EX ViewStation FX
To install a V.35/RS-449/RS-530 network interface module
35/RS-449/RS-530 System side ViewStation EX ViewStation FX
You can connect an additional microphone pod to the system
To connect an additional microphone pod
To connect a Visual Concert FX
Visual Concert FX System ViewStation EX ViewStation FX
To connect a document camera
To a ViewStation EX or ViewStation FX To a VS4000 system
To connect an additional PowerCam
To a ViewStation FX system To a VS4000 system
Original VS4000Connect an S-video
Enhanced VS4000 Connect an
To connect an additional PTZ camera other than PowerCam
Camera Enhanced VS4000 Connect an
Camera 4 Y
Camera 4 Control
To connect an additional TV monitor
Monitor 3 S-Video
ViewStation FX only
Monitor 2, 3, 4 Y Video Monitor 2, 3, 4 C
ViewStation EX VS4000 ViewStation FX
Xvga Monitor VS4000
To connect a projector
To connect a VCR to play
To connect a VCR to record
Inputs
Outputs VS4000
Other Optional Components
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Configuring Network Use
This information Should be provided by your
Network Connectivity Checklist
Getting the Network Ready
Using the Setup Wizard
To access the system using the web interface
Configuring Video Call Preferences
To configure video call preferences
Configure these settings
Setting Description
Configuring IP Calling
Configuring LAN Support
To configure LAN support
Go to System Info Admin Setup LAN/H.323 LAN/Intranet LAN
To configure Advanced LAN properties
Configuring the System for Use with a Firewall or NAT
To set up the system to work with a firewall or NAT
Configure the system for specific products as follows
Go to System Info Admin Setup LAN/H.323 H.323 Setup
Specifying H.323 Settings
To specify H.323 Settings
Configuring Dialing Speeds
Configuring the System to Use a Gatekeeper
To configure the dialing speeds available to users
To configure the system to use a gatekeeper
Go to System Info Admin Setup LAN/H.323 H.323 Gateway
Configuring the System to Use a Gateway
To configure the system to use a gateway
Specifying Quality of Service
To specify the Quality of Service
Go to System Info Admin Setup LAN/H.323 QOS
IP Precedence Diffserv
Configuring Isdn Support
Configuring Inverse Multiplexer Imux Settings
To configure Inverse Multiplexer Imux settings
Go to System Info Admin Setup Video Network Imux
Choose Then do this
Select Start
Configuring the Quad BRI Network Interface
Configuring the PRI Network Interface
To configure the Isdn Network settings
Go to System Info Admin Setup Video Network Isdn Network
To set up PRI network support
Select Advanced PRI Setup and configure these settings
You can view the following read-only information
To configure the PRI channels
To access PRI Information
Go to System Info Admin Setup Video Network Video Network
Configuring the Serial V.35/RS-449/RS-530 Network Interface
To configure serial video network settings
To configure serial interface control signals
Go to System Info Admin Settings Video Network Advanced
Select Advanced Dialing and configure these settings
To choose a calling profile for the connected equipment
To select dialing speeds
To configure Broadcast Mode settings
Select Broadcast Mode Setup and configure these settings
To configure crypto resync
Go to System Info Admin Setup Security Crypto Resync
To configure the Global Address Book Server settings
Configuring the Global Address Book
Configuring the Global Address Book Server Settings
Gateway Number Type Possible Alias
Setting Global Address Book Preferences
To set the Global Address Book preferences
Configuring the System for Use on a Private Network
Select OneDial Preferences and configure these settings
To configure the system for a Private Network
Enter the Private Network Numbers for each line
Setting the Dialing Rules
Configure these Dialing Rules
Country specified in System Info Admin Setup General
Settings Country
Numbers from the Global Directory
If you have trouble making video calls
Placing a Test Call
To place a test call
Following table describes how to update your system
Update your system Update additional systems
Keeping your Software Current
To complete this task This way Do this
Admin Setup LAN/H.323 LAN/Intranet
Setting will not take effect if the system is
If the system has previously been configured
Client when it is connected to a LAN
Setting will not take effect if the system
Configured as a Dhcp server, it reverts to
Being a Dhcp client when it is connected to
Administrator password
Designing the User Experience
Managing User Access to Settings and Features
Setting the Admin Password
To set or change the Admin Password
To reset a forgotten Admin Password
Screens that Require the Admin Password for Access
VCR
Go to System Info Admin Setup General Setup, then select
Letting Users Customize the Workspace
Designing Video and Audio Behaviors
Limiting What Users Can Do With the System
Configuring Camera Settings
To configure camera settings
Go to System Info Admin Setup Video/Cameras Cameras
To set up cameras VS4000 only
Go to System Info Admin Setup Video/Cameras TV Monitors
Configuring TV Monitors
To configure TV monitors
Configuring the Content Display
To configure the content display
Send content when PC connected Specifies whether to
VGA Output with No Graphics Specify screen appearance
To configure VGA Input Calibration
Go to System Info Admin Setup Video/Cameras VGA Input
Go to System Info Admin Setup Video/Cameras VCR
Configuring a VCR to Record Calls
To configure call recording with a VCR
Configuring Telephone and Audio Settings
Configuring for Use with a Touch Panel Control
Go to System Info Admin Setup Phone/Audio
Go to System Info Admin Setup Software/Hardware RS-232
Log in using this information
Displaying Closed Captions
To supply closed captions for a conference
Click Show Closed Caption
Configuring Data Conferences and Streaming Calls
Configuring Data Conferences
Configuring and Starting Streaming Calls
To configure a data conference
Press Call Hang Up on the remote control
To stream a conference
To stop streaming a conference
Select Call Type Select Stop Streaming
To stream a conference using the web interface
To view a streamed conference
Click View a Meeting
Click View Streaming Video
Configuring General Setup
Go to System Info Admin Setup General Setup
Designing General System Behaviors
For information about See
Select and configure these settings
Configuring Multipoint Calling
Enter the multipoint key provided
Site Originating system site
To place a cascaded call
Site
To configure multipoint video
Go to System Info Admin Setup Video Network Multipoint Setup
Setting the Call Answering Mode
To set the call answer mode
Enter the AES encryption key provided
Configuring AES Encryption
Under Encryption, configure these settings
Setting Passwords and Security Options
Setting System Time
Go to System Info Admin Setup LAN/H.323 NTP Setup
Helping Users Get Started
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Managing the System Remotely
Internet Explorer Netscape
Using the Web Interface
To configure your browser to use the web interface
Using the Pmac Wizard
Using the Address Book Utility
Adding or editing address book entries
Maintaining address book entries on systems
To add or edit entries
Maintaining address book files on your PC
To transfer address book entries between systems
To save address book files to your PC
To upload a previously-saved file
Go to System Info Admin Setup LAN/H.323 Global Management
Using the System with GMS
To configure Global Management settings and servers
Validate Account Number
To configure Global Management contact information
Help and select Technical Support
Go to System Info Admin Settings LAN/H.323 Snmp
Setting Up Snmp
To configure the ViewStation system for Snmp Management
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System Usage and Statistics
To view the System Information screen
Select Set Up System to view the System Information screen
System Information
Network Statistics and Advanced Statistics
Call Status
To view the Network Statistics
To view the Advanced Network Statistics
Go to System Info Diagnostics Call Status
To view the Call Status
Call Log
Information in the CDR
To view the CDR via the web interface
Data Description
Same conference ID
Call Detail Report CDR Archives
To get a CDR
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Diagnostics and General Troubleshooting
Go to Set Up System Diagnostics Send Message
Sending a Message
System Management Screens Quick Reference
To send a message via the web interface
Diagnostics Screens
To access the Diagnostics screens on the system
Go to System Info Diagnostics
To access the Diagnostics screens from the web interface
Call Status screen
Call Status
Call Log screen
Call Log
Near End Loop test On the Diagnostics screen
Color Bar test On the Diagnostics screen
IP Connectivity Tools
Select Near End Loop
Generate Tone test
Select Test System Audio
Audio Meter screen
Select Audio Meter
Operation At the system ViewStation web interface
Indicators
When the system displays It means
System Lights
Network Line Check Icons
When the Quad BRI network Interface module displays It means
Network Interface Lights
Updated a few seconds
Symptom System Cause Solution
General Troubleshooting
Critical Problems
Warranty
Fuse will void the equipment
Rear panel, cable adapter,
Severe Problems
Symptom System Cause Solution
Troubleshooting Notes on page C-1
Speeds screen
Diagnostics Ping to determine
Settings Video Network Dialing
Mute icon
Moderate Issues
Diagnostics Audio. You should hear
Minor Issues
Dhcp Client is on and no
Audio system
TV Monitors screen
On the Diagnostics Call
Admin Settings Video/Cameras
System Info Admin Setup Video/Cameras Cameras screen
Disconnect
Normal System Behaviors
System Behavior Meaning
How to Contact Technical Support
By Telephone
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Installation Notes
What’s in this Appendix?
Predeployment Planning
Parameter Maximum recommended value
Isdn Provisioning
Isdn PRI
Isdn BRI
Appendix a Installation Notes
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Network Configuration Notes
Predeployment Worksheet
If using Global Management Server
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Code Cause Definition
Troubleshooting Notes
Cause Codes
Status Inquiry
To it
Was not a suspended call pending. This might be a
An unspecified D-channel error when no other standard
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Safety and Legal Notices
Important Safeguards
Limitation of Remedies and Damages
EEA Regulatory Notices
Australia
Japan Underwriters Laboratories Statement
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Index
BRI
Index
Index
LAN
Index
Index
VGA
CSU
Index
