IR-IP Troubleshooting | RAD Data comm ASMi-52 instruction

Appendix B IR-IP Interface Module	Installation and Operation Manual

5.Run a standard TFTP client application on the Telnet host, and download the appropriate software file.

If the download is successful, IR-IP starts using the new software.

If the downloading fails, repeat the download process.

B.15 IR-IP Troubleshooting

What if the LINK indicator (10BaseT version) does not light immediately after ASMi-52 is turned on?

The IR-IP interface module does not receive power from the ASMi-52 power supply. Service is required.

Note After the power-up process ends, the LINK indicator shows LAN integrity. It may stay turned off without indicating power supply failure.

What if the ERR indicator does not light immediately after ASMi-52 is turned on?

IR-IP is faulty and must be replaced.

What if the ERR indicator lights for 15 seconds after turning it on and then turns off. ACT lights from time to time, but there is no response from IR-IP?

One of the following:

No software loaded into IR-IP. Download software.

IR-IP has been configured. If you do not know the current IP address of the LAN interface, erase IR-IP router configuration using the procedure given in the section below.

What if there are no ping replies from IR-IP?

If your host does not begin to receive ping replies after three unsuccessful attempts, check the physical connection path between the Telnet host Ethernet interface and the IR-IP 10BaseT connector.

What to do if the IP learning process is not successful?

Check that the prescribed IP address does not appear in the ARP table.

B-30

IR-IP Troubleshooting

ASMi-52 Ver. 2.5

Image 166

RAD Data comm ASMi-52 manual IR-IP Troubleshooting, What if there are no ping replies from IR-IP?

Contents

ASMi-52 Page ASMi-52 Limited Warranty General Safety Instructions Please observe the following precautions Connection of AC Mains General Safety PracticesConnection of DC Mains TNV-3 Ports Safety StatusTNV-2 Isdn Electromagnetic Compatibility EMC Canadian Emission Requirements Safety Supplementary Information Connecting the Interfaces Installing ASMi-52Configuring ASMi-52 Connecting the Power Configuring the DTE Interface Configuring the Master ClockConfiguring the Shdsl Interface Configuring the Serial Interface To configure E1 parameters Configuring the T1 InterfaceConfiguring the 10/100BaseT Interface To configure the T1 parameters Quick Start Guide Configuring ASMi-52 ASMi-52 Ver Contents Configuring a Typical Application Troubleshooting and Diagnostics DTE Interface OverviewVersions Line Interface Applications Unit Enclosure ASMi-52 Modems Operating opposite ASMi-52CD Cards Functionality FeaturesData Rate Wire Typical Ranges 26 AWG DTE Interface ASMi-52 Data Rates ASMi-52 Data Rates Low Speed ModeSum for all the interfaces Multiplexer Applications DTE+LAN Timing Serial DTE = V.35, X.21, RS-530, IR-IP Diagnostics Management Functional Description Alarm ReportingPhysical Description Statistics Collection ASMi-52 modem consists of the following major modules Technical Specifications Diagnostics Loopbacks Synchronization of DSL line PWR green Power Test redPower Consumption Height Environment Introduction Technical Specifications ASMi-52 Ver Introduction To install ASMi-52Site Requirements and Prerequisites Package Contents Connecting the Interface Cables Connecting the DTE Interface Connecting the Power CablesConnecting the Line Connecting the Alarm Relay Connector To connect AC power Connecting AC PowerConnecting DC Power To connect DC power Turning On ASMi-52 Controls and IndicatorsTo turn on ASMi-52 ASMi-52 Front Panel, E1 Interface 2 Wire ASMi-52 Front Panel LEDs ASMi-52 Indicator StatusNormal Indications ASMi-52 Rear Panel LEDs Parameter Default Value System Default SettingsDefault Settings LAN Configuration CTS =RTS DSR Parameter Default Value Control PortDCE OFF E1/E1+Ethernet/E1+Serial DTE Interface Configuration AlternativesParameter Default Value Serial DTE Interface T1 Interface Preparing the Terminal Control Port Interface CharacteristicsManaging ASMi-52 via a Terminal Port Data Terminal Ready DTR Navigating Data Forms Navigating the Management MenusCorrecting Entries To choose an option Managing ASMi-52 via a Dedicated Timeslot To start the ConfiguRAD sessionManaging ASMi-52 via Ethernet Port To prepare ASMi-52 for network management Managing ASMi-52 via Web Browser Managing ASMi-52 via LAN Port and a Dedicated Timeslot Configuration Menus 10. Inventory and Configuration Menus 11. Monitoring, Diagnostics and File Utilities Menus To end the current session Turning Off ASMi-52Logging Out To turn off ASMi-52 To access the Management menu Configuring ASMi-52 for ManagementConfiguring Management Parameters MTU means Maximum Transfer Unit To clear system parameters Entering Device InformationTo enter device information Type Y to confirm the deletion To configure the network managers Configuring the Host ParametersConfiguring the Network Managers To define the IP parameters Controlling the Management Access To define the management access method Configuring Dedicated Timeslots To configure dedicated timeslots Configuring Vlan Encapsulation To enable Vlan mode Configuring the LAN Port Operation Mode Configuring the LAN PortWith autonegotiation enabled To fill out the bridge table Filling out the Bridging TableTo remove a MAC address from the table To configure aging timeout Configuring Aging TimeoutConfiguring QoS Mapping To configure Vlan Priority QoS Mapping Information to be transmitted to the DSL line Setting the LAN RateTo set the LAN rate Configuring Autonegotiation Setting the LAN Rate in a Multiplexer UnitTo set autonegotiation To set the fault indication Configuring ASMi-52 System ParametersConfiguring Fault Indication To access the Configuration menu 16. Configuration Menu To display the System Configuration menu Configuring Local Card Mode To configure local card mode To configure remote card mode Configuring Remote Card ModeConfiguring Low Speed Operation To enable the low speed operation To configure the control port data rate Configuring Control Port ParametersTo access the Control port menu Changing the Control Port Data Rate Selecting the CTS State Configuring the Terminal PortSelecting the Control Port Interface Selecting the DSR State Currently, the connection to ASMi-52 via Slip is disabled Configuring the Port Control ModeTo access the Terminal menu To change the user name and password To enable or disable the pop-up alarms To configure the security timeout To change the dial-out parameters Setting the G.704 Interface Type To set the G.704 interface type Configuring the Physical Ports To change the transmission mode To configure the use of the power backoff Configuring the Power BackoffConfiguring the Snext Margin To configure the Snext margin Configuring the Current Margin To configure the current margin Configuring Line Probing Configuring the Power Spectral DensitySetting the Loop Attenuation Threshold To access the Shdsl Repeater menu Setting the SNR Margin ThresholdConfiguring the Shdsl Repeater To set the SNR margin threshold Configuring the Data Rate in a Multiplexer Unit Configuring the DTE Interface Data RateTo select the data rate Configuring the E1 Interface To access the E1 Port Configuration menu Selecting E1 Framing Mode To select E1 framing mode Enabling CRC-4 Code Generation Setting the Sync ModeTo enable CRC-4 code generation To select resynchronization time To define an idle code Defining Idle CodeMapping E1 Timeslots To assign E1 timeslots Mapping E1 Timeslots in a Multiplexer Unit You can configure timeslot 0 to be looped or transparentOpposite remote units with a serial data interface Matching Remote Unit Settings With Local Unit Settings To map E1 timeslots in a multiplexer unit with E1 + LAN Configuring the T1 Interface To match remote unit settings with local unit settings To access the T1 Configuration menu 37. T1 Port Configuration Displaying the ASMi-52 Status To access the Monitoring menuAdditional Tasks Displaying the System Status Displaying the Port Status Alarms are described in ChapterTo display the port status information To access the remote ASMi-52 Entering the User Name and PasswordAccessing the Remote ASMi-52 To close a virtual terminal ASMi-52 responds to your entry with asterisks Type in your password at the prompt up to eight charactersType in your user name and press Tab Press Enter Displaying the ASMi-52 Inventory To display the ASMi-52 inventory To install a new software release via Tftp Installing a New Software Release via TftpUpdating Software Releases Displaying the following message Port Data Rate section above During the software installation, the TST indicator blinks Autoconfiguration through Tftp or XmodemTo upload a configuration from the source device Displaying the Software Version To download a configuration file to the target devicesTo display the software version Switching the Software Versions Resetting ASMi-52To swap software versions To reset ASMi-52 to the factory default Resetting to Default SettingsResetting the ASMi-52 Modem Units equipped with the management LAN port Resetting the Shdsl Repeater To reset the line interface of the Shdsl repeater 52. Repeater Reset Menu Exiting the Control Session Guidelines for Configuring ASMi-52 Units Application To enter the user name and password Configuring the ASMi-52 unitsSetting the ASMi-52 System Parameters To prepare a control session Setting the E1 Port To set the device host IP address Configuring LLB/RLB Activation from DTE Configuring the Line Interface TypeConfiguring the Serial DTE Interface To configure the line interface type for ASMi-52 units DTE Local Port Menu Page Displaying the Current Shdsl Statistics Monitoring PerformanceDisplaying Shdsl Statistics To display the current Shdsl statistics Shdsl Port Performances Menu To display the Shdsl statistics fo r all intervals Displaying the Shdsl Statistics for all IntervalsShdsl Statistics Parameters Display Description Displaying E1/T1 Statistics CRC-4 Enabled E1, ESF framing T1CRC-4 Disabled E1, SF framing T1 Clearing the Shdsl Performance Statistics Chapter Displaying the Current E1/T1 StatisticsTo display the current E1/T1 statistics Display Description Range E1 Statistics Parameters TimerDisplaying E1/T1 Statistics for All Intervals To display E1/T1 statistics for all intervals Power-Up Self-Test Detecting ErrorsHandling Alarms Front Panel LEDs Displaying All Alarms To display all alarms To display the system log file Working with the System Log FileDisplaying the Port Status To clear the system log file ASMi-52 Alarms and Warnings Masking Port AlarmsTo mask ASMi-52 alarms Number Terminal Message Port Description Severity T1 Signal Loss E1 BPV ERR EXC DTE CRC Error Over ShdslT1-TS not Rate Comp E1 Signal Loss DTE Losw Failure Over Shdsl Ratio T1 Excesive ERR AIS Occured DTE Wire Mode not ShdslExcesive ERR DTE T1 AIS Occured AIS and Sync DTE External to DTE Customer SideLine Paramers not Shdsl Internal Clock ASMi-52 Events TroubleshootingWorking with the Port Log File To display the log file Testing ASMi-52 To clear the log file Bit Error Rate Test Bert Bert Patterns To configure the Bert results 16. Bert Menu Running Loopback Tests Loopback in Multiplexer Units Running the Local Loopback 20. Loopback with Multiplexer Units 22. Diagnostics Menu To run the local loopback Running Remote Loopback at a Repeater Running the Remote LoopbackTo activate the remote loopback To activate the remote loopback at the Shdsl repeater Deactivating the LoopbacksTo deactivate a running loopback To deactivate multiple loopbacks Frequently Asked QuestionsRunning the LEDs Test To run the LEDs test Technical Support Page 35, X.21 and RS-530 Interface Connectors DTE Interface ConnectorsTable A-1. V.35, X.21 and RS-530 Connector Pinouts 35, X.21 and RS-530 Connector Pinouts Description Function 34-Pin DB-25 DB-15 Circuit E1 and T1 Interface Connector Ethernet Connector Table A-5. Control Connector Signal Direction Control ConnectorTable A-4. Control Connector Pinout Cross cable with two male DB-9 connectors Table A-6. Cross Cable Pinout Alarm Relay ConnectorDB-9 Pin Page Appendix B IR-IP Interface Module Overview Standard Conforms to Ieee Data Rate RJ-45 shielded 8-pin connectorOperation Mode Full duplex or half duplex user-selectable Interface Type Table B-1 RJ-45 Pinout IR-IP DIP SwitchTable B-2. IR-IP DIP Switch Functions This appendix Indications during Normal Service Power-Up Indications for Unconfigured IP Router CardPower-Up Indications for Configured IP Router Card Table B-3. IR-IP Interface Indicators Accessing the IR-IP Management Subsystem IR-IP Management Subsystem Outline of Preliminary Configuration Performing Preliminary ConfigurationDefault IP Communication Parameters To perform the preliminary configuration procedure Assigning the Router LAN Interface Address Connecting the Telnet HostPreliminary Telnet Host Configuration IP Learning Mechanism To configure the IP router LAN address To view and edit the ARP table contentsAssigning a LAN IP Address to a New IR-IP Documentation to find how to select a proper font General Operating ProceduresChanging the LAN IP Address of a Configured IR-IP IR-IP Management Utility Starting a Management Utility Menu Structure of Management Utility Quick Setup Guide To perform quick setup Operation with Default Gateway Default GatewayOperation without Default Gateway Parameters Reading Protocol from DIP Switches Figure B-7. Selecting the IP Subnet Mask Setting Telnet Inactivity Timeout Defining Management AccessDefining a Telnet Password To access the Management Access menu Defining the Device Identification Advanced SetupDefining the Interface Parameters Figure B-10. Interface Parameters Menu Frame Relay Protocol Defining the WAN Protocol ParametersTo define the Frame Relay protocol parameters PPP Protocol Menu To define the PPP Protocol Parameters Defining the Multicast Parameters To define the Multicast Parameters To access the Static Groups menu Using the Device Control MenuTo access the Device Control menu Downloading New Software Viewing the Error LogTo download new software Reset LAN Erasing ConfigurationResetting IR-IP To reset the LAN interface Viewing Configuration and Connection Viewing IR-IP configuration DataReset WAN Viewing the ARP Tables To access the ARP Tables screenTo access the multicast groups table screen Viewing the Multicast Groups Table To access the Statistics menu Viewing the Statistics Screen Using Diagnostic Tools Ping Terminal To access the Diagnostic Tools menu Using the Ping Function To ping a host Erasing IR-IP Software Erasing User’s ConfigurationTo erase the user’s configuration Desired positions, and then turn ASMi-52 on again Erasing Application Software To erase the application software What if there are no ping replies from IR-IP? IR-IP TroubleshootingWhat to do if the IP learning process is not successful? Control Port Type, 9-pin, male LCD ScreenEscape, Scroll Down, Scroll Right, Enter Package Contents InstallationConnecting the Interface Cable Operation Turning the Easy Config OnWorking with the Easy Config Front Panel Controls Choosing Options Accessing the ASMi-52 MenusScrolling the ASMi-52 Menus Entering Alphanumeric Values Hold down the z button, until s is displayed in the top row Assigning Timeslots Turning the Easy Config OffTo turn the Easy Config off To assign timeslots Index Bert Default settings IR-IP LLB/RLB Log file Logging out Loopback Router LAN interface address, B-7 Screen Tftp Xmodem Index ASMi-52 Ver Supplement Front PanelPage Customer Response Form Excellent Good Fair Poor Very PoorPage Error Report Page Page International Headquarters