ZDJP221J | Ricoh AP3800C manual

Troubleshooting

A Turn off the power switch and unplug the power cable.

B Open the front cover slowly by pulling down from the two areas on the left and right.

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C Take out the green screwdriver.

Use this screwdriver for all attach- ment and detachment of screws.

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D Remove the screw that is fasten- ing the Duplex Feed Unit using provided screwdriver.

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You will use this screw to refasten the Duplex Feed Unit later.

E Pinch the upper left area of the Duplex Feed Unit, and pull it out slowly halfway.

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F Holding the Duplex Feed Unit firmly with both hands, pull it straight out.

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G Place the Duplex Feed Unit on the floor slowly. Open it slowly, and remove the misfed paper.

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Important

❒Do not open the Duplex Feed Unit by force. It might damage the unit.

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Ricoh AP3800C operating instructions ZDJP221J

Contents

Maintenance Guide Operating Instructions Introduction Trademarks Safety Information Safety During Operation Iii Low-power Mode Energy Saver mode Specifications Energy Star Program How to Read This Manual Symbols Table of Contents 100 102103 105 Viii Replacing Consumables and Maintenance Kit Detaching the SR770 2 Tray Finisher Push up the lock release button and keep it in place Opening and Closing the Duplex Reversal UnitLower the Duplex Reversal Unit slowly until it stops Replacing the Toner Cartridge Add Toner Shake the toner cartridge back and forth 5-6 times Loading Toner Turn off the power switch and unplug the power cable Replacing the Fuser Oil UnitReplace Fuser Oil Unit TypeG Pull out the left cover of the print- er slowly Do not touch any areas other than the handle ZDJH055J Plug in the power cable and turn on the power switch Replacing the Photoconductor Unit Replace Black PCU Type FReplace Color PCU Type a Take out the green screwdriver Lift the inner cover until it clicks into place and holds Remove the Photoconductor Unit you want to replace Install a new Photoconductor Unit Take the unit out from the bag Lower the inner cover slowly Tighten two screws using provid- ed screwdriverTurn the light brown lever clock- wise Calibrating Replace Black Dev. UnitTypeD Replacing the Development UnitReplace Color Dev. UnitTypeB Install a new Development Unit Remove the Development Unit ZDJH227E Please Wait Replace Fusing Unit Type C Replacing the Fusing UnitPull out the left cover of the print- er Remove the Fuser Oil Unit in the direction of the arrow Please Wait Initializing Please Wait Press # for Fuser AdjustSet Sheet Bypass, then # Invalid Value Press # ReadyC D E F G H 0 0 0 0 0 0 0 Replacing the Dustproof Filter Wear the glove on either hand Attach the small filter Replacing the Waste Toner Bottle Replace Waste Toner Type E Push it in until it stops Paper Feed Roller a Replacing the Paper Feed RollersPaper Feed Roller B Paper Feed Roller C Two Stoppers Replacing the Paper Feed Rollers ZERH090E Cleaning and Adjusting the Printer Cleaning the Registration Roller Close the right cover by pushing the area labeled Push Cleaning the DustProof Glass Adjusting the Color Registration Auto Adjust Fuser Adjust Color Regist Fuser AdjustWhen replacing the fusing unit Completed Cannot Adjust See User’s Guide Fuser Adjust At Unit ReplaceInvalid Value Cannot Adjust Test Sheet Print When color shifting occurs Menu Maintenance Fuser Adjust Custom AdjustLoad A4L or larger paper in the Bypass Tray Select Action Custom Adjust Plain 600dpiSet Sheet, then# A3 297 X Manual Adjust Adjustment a -7.0 +7.0 +0Color Regist Manual Adjust Adjustment a -7.0 +7.0 +2 Press U or T to display Man- ual Adjust, and then press En Color Regist Manual Adjust Manual Adjust Print ResultPrinting ColorRegistSheet Fuser Adjust Sheet Test Sheet Samples Fuser Adjust Sheet Adjusting the Image Density Maintenance Image DensityMenu Maintenance Ready Image Density Black Adjusting the Registration of the Trays Maintenance RegistrationRegistration Prt. Test Sheet Registration Adjustment Adjustment Vert. TrayVert. Tray 3 -5.0 +5.0 Press U or T to set the digit of the registration value mm Cleaning and Adjusting the Printer Paper Sizes Paper and Other Media Supported by This PrinterInput Paper Sizes Metric version Paper and Other Media Input Paper Sizes Inch version Paper weight and number of sheets to be set Output Paper Sizes Metric version 148 ⋅ 210 ⋅ Output Paper Sizes Inch version Loading Paper Paper RecommendationsStoring Paper Types of Paper and Other Media Plain PaperThick Paper OHP transparencies Envelopes Only envelopes a and B as shown below are supported Paper not supported by this printer Printable Area Loading Paper Loading Paper in TrayPull out the paper tray slowly un- til it stops Load paper into the tray with the print side down Set the paper guide lock to the unlocked position Loading Paper in Tray 2 and the Optional Paper Feed UnitLoad paper in the same direction ZDJY007J Menu Paper Input Paper Input Tray Paper SizePush in the Paper Tray slowly un- til it stops Press U or T to display Paper Input, and then press Enter Tray 2 *Auto 2 xPress U or T to display pAuto, and then press Enter Changing the paper type Paper Type TrayTray Recycled Paper Menu Paper Input Ready Load Paper in the Bypass Tray Adjust the side guides to the pa- per width Paper Input Bypass SizeBypass Size *11 x Press U or T to Paper In- put menu, and then press En- ter Bypass Size Custom Size Custom Size Vert mmCustom Size Horiz mm Specifying a custom paper size for the Bypass Tray Specifying a paper type for the Bypass Tray Paper Type Bypass TrayPress U or T to display By- pass Tray, and then press Enter Following message appears on Bypass Tray Thick PaperPanel display Status Messages Error & Status Messages on the Control PanelAlert Messages Troubleshooting Error & Status Messages on the Control Panel UTILITY\1394 RAM Troubleshooting Error & Status Messages on the Control Panel Troubleshooting PCU Troubleshooting Error & Status Messages on the Control Panel Troubleshooting Possible Cause Solutions Printer Does Not Print Terface cable Is the number of printers connected Network Connection Other Printing Problems Status Possible Causes, Descriptions, and Solutions Der the Image Adjustments tab in the Change Use Settings Select KBlack for Gray Reproduction under the Image Status Possible Causes, Descriptions, and Solutions Removing Misfed Paper Detaching the 2 Tray Finisher Removing Misfed Paper in the Duplex Feed Unit Opening and Closing the Duplex Reversal Unit ZDJP221J ZDJP056J When Remove Misfeed AInternal Path Appears Open the right cover Pull out the upper left cover for the printer slowly Back until it clicks into place B When Remove Misfeed W Mailbox Appears Close the Mailbox CoverFold the Output Tray Raise it vertically Fold it along the printer body ZDJY208J Close the front cover for the 2 Tray Finisher Return the Output Tray back into place Raise the trayLower it slowly Close the Lower Right cover for the Paper Feed Unit If you cannot remove the paper, proceed to step C Removing Jammed Staples Add StaplesOpen the face plate of the car- tridge to unlock it Remove the jammed staples Close the front cover for the 24 Tray Finisher Adding Staples Pull the case cover up Close the front cover for the 2 4 Tray Finisher Pull out the ribbon used for bun- dling the staples Punch-hole Chips Removing Punch-hole ChipsAre Full Close Front Cover When the Front Cover Does Not ClosePush in the Transfer Unit until it stops 104 Moving and Transporting the Printer Moving the PrinterMoving the printer in the short distance Be sure to check the following points 106 Toner cartridge ConsumablesStaple Cartridge Other consumables Name Consumables Average printable number Pages *1 Index 110 Memo 112 Page Overseas Affiliates