Ricoh AP3800C operating instructions Printer Does Not Print, Possible Cause, Solutions

Models: AP3800C

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Printer Does Not Print

Printer Does Not Print

Printer Does Not Print

Possible Cause

Solutions

 

 

 

 

 

 

Is the power on?

Confirm that the cable is securely plugged into the power outlet

 

 

 

and the printer.

 

 

 

Turn on the power switch.

 

 

 

 

 

 

Does the Online indicator

Press {On Line} so the indicator lights.

 

 

stay on?

 

 

 

 

 

 

 

Does the Error indicator

Check the error message on the panel display and take the re-

 

 

stay red?

quired action.

 

 

 

 

 

 

Is paper loaded?

Load paper into the paper tray or on the bypass tray.

 

 

 

See p.47 “Paper and Other Media Supported by This Printer”.

 

 

 

 

4

 

 

 

Can you print a configura-

If you cannot print a configuration page, it probably indicates a

 

 

 

tion page?

printer malfunction. You should contact your sales or service rep-

 

 

 

resentative.

 

 

 

See "Printing a Configuration Page" in Administrator Reference 2.

 

 

 

 

 

 

Is the interface cable con-

Connect the interface cable properly. If there are any connectors or

 

 

necting the printer to the

screws, confirm that they are fastened securely.

 

 

computer connected se-

 

 

 

curely?

 

 

 

 

 

 

 

Are you using the correct

The type of interface cable you should use depends on the compu-

 

 

interface cable?

ter. Be sure to use the correct one.

 

 

 

If the cable is damaged or worn, replace it with a new one.

 

 

 

See "Appendix" in Administrator Reference 2.

 

 

 

 

 

 

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Page 91
Image 91
Ricoh AP3800C operating instructions Printer Does Not Print, Possible Cause, Solutions