Troubleshooting

Other Printing Problems

 

 

Status

 

Possible Causes, Descriptions, and Solutions

 

 

 

 

 

 

 

 

Black gradation is not natural.

PCL 5c/PostScript

 

 

 

 

 

Select "CMY+K" for Gray Reproduction in the printer

 

 

 

 

 

driver's [Advanced] dialog box under the [Print Quality] tab.

 

 

 

 

RPCS

 

 

 

 

 

Select "CMY+K" for Gray Reproduction under the [Image

 

 

 

 

 

Adjustments] tab in the printer driver's [Change Use Setting]

 

 

 

 

 

dialog box.

 

 

 

 

 

 

 

Color documents are printed in

The printer driver is not set up for color printing.

 

 

black and white.

PCL 5c/PostScript

 

 

 

 

 

 

 

 

 

Select "Color" for the Color/Black and White under the

4

 

 

 

 

 

 

 

 

printer driver's [Setup] tab.

 

 

 

 

RPCS

 

 

 

 

 

Select "Color" for the Color/Black and White under the

 

 

 

 

 

printer driver's [Print Settings] tab.

 

 

 

 

For more information, see the printer driver's Help file.

 

 

 

 

 

 

 

 

 

Some applications normally print color text as black and

 

 

 

 

white.

 

 

 

 

 

 

 

Fine dot pattern does not print.

PCL 5c/PostScript

 

 

 

 

 

Change [Dithering] setting in the Advanced dialog box un-

 

 

 

 

 

der the printer driver's [Print Quality] tab.

 

 

 

 

RPCS

 

 

 

 

 

Change [Dithering] setting under the [Image Adjustments]

 

 

 

 

 

tab in the [Change User Settings] dialog box under the [Print

 

 

 

 

 

Quality] tab in the printer driver's dialog box.

 

 

 

 

For more information, see the printer driver's Help file.

 

 

 

 

 

 

Images are cut off, or excess

You might be printing on paper smaller than the paper size

 

 

pages are printed.

selected in the application. Use paper the same size as that

 

 

 

 

selected in the application. If you cannot load paper of the

 

 

 

 

correct size, use the reduction function to reduce the image,

 

 

 

 

and then print.

 

 

 

 

See the printer driver's Help file.

 

 

 

 

 

 

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Ricoh AP3800C operating instructions Other Printing Problems, Status Possible Causes, Descriptions, and Solutions