Ricoh AP3800C operating instructions Other Printing Problems, Troubleshooting, Status

Troubleshooting

Other Printing Problems

	Status		Possible Causes, Descriptions, and Solutions
	Black gradation is not natural.	•	PCL 5c/PostScript
			Select "CMY+K" for Gray Reproduction in the printer
			driver's [Advanced] dialog box under the [Print Quality] tab.
		•	RPCS
			Select "CMY+K" for Gray Reproduction under the [Image
			Adjustments] tab in the printer driver's [Change Use Setting]
			dialog box.
	Color documents are printed in	The printer driver is not set up for color printing.
	black and white.	•	PCL 5c/PostScript
			Select "Color" for the Color/Black and White under the
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			printer driver's [Setup] tab.
		•	RPCS
			Select "Color" for the Color/Black and White under the
			printer driver's [Print Settings] tab.
		For more information, see the printer driver's Help file.
		Some applications normally print color text as black and
		white.
	Fine dot pattern does not print.	•	PCL 5c/PostScript
			Change [Dithering] setting in the Advanced dialog box un-
			der the printer driver's [Print Quality] tab.
		•	RPCS
			Change [Dithering] setting under the [Image Adjustments]
			tab in the [Change User Settings] dialog box under the [Print
			Quality] tab in the printer driver's dialog box.
		For more information, see the printer driver's Help file.
	Images are cut off, or excess	You might be printing on paper smaller than the paper size
	pages are printed.	selected in the application. Use paper the same size as that
		selected in the application. If you cannot load paper of the
		correct size, use the reduction function to reduce the image,
		and then print.
		See the printer driver's Help file.

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