4

Troubleshooting

Possible Cause

 

Solutions

 

 

Is the Data In indicator

If not blinking or lit, the data is not being sent to the printer.

blinking or lit after starting

If the printer is connected to the computer using the in-

the print job?

 

terface cable

 

Make sure the following printer port settings are correct:

 

For a parallel port connection, port LPT1 or LPT2 should be

 

 

set.

 

For a IEEE 1394 (SCSI print) port connection, port

 

 

1394_00(n) *1 should be set.

 

*1

(n) is the number of printers connected.

 

Windows 95/98/Me

 

 

A Click [Start], point to [Settings] and then click [Printers].

 

 

B Click to select the icon of the printer. Next, on the [File]

 

 

menu, click [Properties].

 

 

C Click the [Details] tab.

 

 

D Check the [Print to the following port] box to confirm that

 

 

the correct port is selected.

 

Windows 2000

 

 

A Click [Start], point to [Settings] and then click [Printers].

 

 

B Click to select the icon of the printer. Next, on the [File]

 

 

menu, click [Properties].

 

 

C Click the [Port] tab.

 

 

D Check the [Print to the following port] box to confirm that

 

 

the correct port is selected.

 

Windows XP

 

 

A Access the [Printers and Faxes] window from [Start] on

 

 

the taskbar.

 

 

B Click to select the icon of the printer. Next, on the [File]

 

 

menu, click [Properties].

 

 

C Click the [Port] tab.

 

 

D Check the [Print to the following port(s).] box to confirm

 

 

that the correct port is selected.

 

Windows NT 4.0

 

 

A Click [Start], point to [Settings] and then click [Printers].

 

 

B Click to select the icon of the printer. Next, on the [File]

 

 

menu, click [Properties].

 

 

C Click the [Port] tab.

 

 

D Check the [Print to the following port] box to confirm that

 

 

the correct port is selected.

 

 

 

82

Page 92
Image 92
Ricoh AP3800C operating instructions Terface cable, Is the number of printers connected