In the Paper Exit Area (Paper Jam 2)
1If a long portion of the paper is visible, pull it straight out. Go to step 5.
In the Duplex Area (Duplex Jam 1,2)
In the Duplex Area (Duplex Jam 1)
1Open the rear cover.
If you cannot find jammed paper, or if there is any resistance removing the paper, stop pulling and go to step 2.
2Open the rear cover.
2Gently pull the paper straight up.
3
4
5
Loosen the jammed paper if it is caught in the feed rollers. Then gently pull the paper straight out.
Close the rear cover.
Open and close the top cover. The printer will resume printing.
3Close the rear cover.
4Open and close the top cover. The printer will resume printing.
7.7 Solving Problems