Samsung ML-3560 Series Common PS Problems, Common Linux Problems, Problem Possible Solution Cause

Common PS Problems

The following situations are PS language specific and may occur when several printer languages are being used.

NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. You can also receive an error list by setting from the control panel. See page 3.8.

Problem	Possible	Solution
	Cause
PostScript file can	The PostScript	• Print a configuration page and
not be printed.	driver may not	verify that the PS version is
	be installed.	available for printing.
		• Install the PostScript driver; to
		installing the PS printer driver,
		you need to select Custom and
		put a check mark on the PS
		printer driver. For details, see the
		Software Section.
“This job contains	The pure binary	Open the PostScript driver
binary data...”	data option is	Properties, and click on Advanced.
message appears.	not supported by	The pure binary data option is not
	the PostScript	supported. Choose another.
	driver.
A PS error page	Print job may	Make sure that the print job is a PS
prints.	not be PS.	job. Check to see whether the
		software application expected a
		setup or PS header file to be sent to
		the printer.
The optional Tray	The printer	Open the PostScript driver
2 is not selected	driver has not	properties and set the Tray 2 item
in the driver.	been configured	of the Device option to
	to recognize the	Installed.
	optional Tray 2.

Common Linux Problems

Problem	Possible Cause and Solution
I can’t change	You need to have administrator privileges to be able
settings in the	to affect global settings.
configuration tool.
I am using the KDE	Maybe you do not have the GTK libraries installed.
desktop but the	These usually come with most Linux distributions, but
configuration tool	you may have to install them manually. Refer to your
and LLPR won’t	distribution’s installation manual for more details
start.	about installing additional packages.
I just installed this	Some versions of the KDE or GNOME desktop
package but can’t	environments may require that you restart your
find entries in the	session for the changes to take effect.
KDE/Gnome menus.
I get a “Some	Some printers have conflicting settings, meaning that
options are not	some settings for two options can’t be selected at the
selected” error	same time. When you change a setting and the
message while	Printer Package detects such a conflict, the conflicting
editing the printer	option is changed to a “No Choice” value, and you
settings.	have to choose an option that does not conflict before
	being able to submit the changes.
I can’t make a	In some conditions, it may not be possible to change
printer the system	the default queue. This happens with some variants
default.	of LPRng, especially on recent RedHat systems that
	use the “printconf” database of queues.
	When using printconf, the /etc/printcap file is
	automatically refreshed from the database of printers
	managed by the system (usually through the
	“printtool” command), and the queues in /etc/
	printcap.local are appended to the resulting file. Since
	the default queue in LPRng is defined as the first
	queue in /etc/printcap, therefore it is not possible for
	the Linux Printer Package to change the default when
	some queues have otherwise been defined using
	printtool.
	LPD systems identify the default queue as the one
	named “lp”. Thus, if there is already a queue by this
	name, and if it doesn’t have an alias, then you won’t
	be able to change the default. To work around this,
	you can either delete the queue or rename it by
	manually editing the /etc/printcap file.
The N-up setting	The N-up feature is achieved through post-processing
does not work	of the PostScript data that is being sent to the
correctly for some	printing system. However, such post-processing can
of my documents.	only be adequately achieved if the PostScript data
	conforms to the Adobe Document Structuring
	Conventions. Problems may arise when using N-up
	and other features relying on post-processing if the
	document being printed isn’t compliant.

7.13 Solving Problems