Samsung ML-3560 Series manual Common Windows Problems, Common Macintosh Problems, Message, Status

Message	Status	Do this...
Ready	The life of some parts on	The overflow of the waste
Replace Cart	the toner cartridge ends.	toner contaminates the
		inside of the machine.
		Regardless of the remaining
		toner, this is warning
		message showing that the
		toner cartridge replacement
		is needed as the parts life
		there of is exhausted. The
		toner cartridge is at the end
		of its life and the print
		quality lowers, you need to
		replace the cartridge to new
		one.
Replace	The toner cartridge is	Replace the toner cartridge.
Cartridge	out of its life.
Sleeping	The printer is on Power	When data is received, it
	Save mode.	switches to on-line
		automatically.
Reset Now	The network card is	Wait until the message is
	initializing.	cleared.
Restore	The printer settings or	Wait until restoring is
	network settings are	complete.
	turning to their default
	value.
Tray 1	The Tray 1 is open and	Close the Tray 1 or load
Open	also there is no paper in	paper in the Multi-Purpose
	the Multi-Purpose Tray.	Tray.
Tray 2	The optional Tray 2 is	Close the optional Tray 2 or
Open	open and also there is	load paper in the Multi-
	no paper in the Multi-	Purpose Tray.
	Purpose Tray.

NOTE: When you encounter the problems about the optional hard disk, call for service.

Common Windows Problems

Problem	Possible Cause and Solution
“File in Use” message	Exit all software applications. Remove all software
appears during	from the StartUp Group, then restart Windows.
installation.	Reinstall the printer driver.
“Error Writing to LPTx”	• Ensure that the cables are connected correctly,
message appears.	the printer is on.
	• If bi-directional communication is not turned on
	in the driver, it will also cause this message.
“General Protection	Close all other applications, reboot Windows and
Fault”, “Exception OE”,	try printing again.
“Spool32”, or “Illegal
Operation” messages
appear.
“Fail To Print,” “A	These messages may appear during printing. Just
printer timeout error	keep waiting until the printer finishes printing. If
occurred,” messages	the message appears in standby mode or after
appear.	printing has been completed, check the connection
	and/or whether an error has occurred.

NOTE: Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP/ 2003 User’s Guide that came with your PC for further information on Windows error messages.

Common Macintosh Problems

Problem	Possible Cause and Solution
The printer does not	You should change the Print Method option to
print a document from	Print as Image when you print from Acrobat
Acrobat Reader.	Reader.
The document has	Update your Mac OS to OS 10.3.3 or higher.
printed, but the print
job has not
disappeared from the
spooler in Mac OS
10.3.2.

7.12 Solving Problems