Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

Smoke comes out during

• During initial operation

• Smoke may come from

operation.

 

the heater when you first

 

 

use the oven. This is not a

 

 

malfunction, and if you run

 

 

the oven 2-3 times, it should

 

 

stop happening.

 

 

 

 

• If there is food on the

• Cool the oven sufficiently

 

heater

and remove the food from

 

 

the heater.

 

 

 

There is a burning or

• If using plastic or other

• Use glass containers suitable

plastic smell when using

containers that are not heat-

for hot temperatures.

the oven.

resistant

 

 

 

 

The oven does not cook

• If the door is often opened

• Do not frequently open

properly.

during cooking

the door unless you are

 

 

cooking things that need

 

 

to be turned. If you open

 

 

the door often, the interior

 

 

temperature will be lower

 

 

and this may affect the

 

 

results of your cooking.

 

 

 

I can hear water boiling

• This is because water is

• This is not a product

during vapour cooking.

heated using the steam

malfunction, so there is no

 

heater.

need to worry.

 

 

 

Vapour cooking does not

• If there is no water in the

• Add water to the tank and

work.

water supply tank

try again.

 

 

 

Steam cleaning does not

• This is because the

• Let the oven cool and then

work.

temperature is too high

use.

 

 

 

72  English

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Samsung NV73J7740RS/EE manual Troubleshooting