Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code

 

Meaning

Action

 

 

 

 

C-20

 

 

 

 

 

 

 

C-21

Sensor malfunctions

 

 

 

C-22

Turn off the oven and then restart.

 

 

 

 

 

C-23

 

 

 

 

If the problem continues, turn off all

C-F1

Only occurs during EEPROM Read/

power for 30 seconds or more and

Write

then reconnect.

 

 

 

 

If the problem is not fixed, please

C-70

 

 

Vapour-related problems

contact a service centre.

 

C-72

 

 

 

 

 

 

 

C-F0

If there is no communication

 

between the main PCB and sub PCB

 

 

 

 

 

 

 

 

 

 

Turn off the oven and then restart.

 

Occurs when a communication

If the problem continues, turn off all

 

power for 30 seconds or more and

C-F2

problem is maintained between the

then reconnect.

 

Touch IC <-> Main or Sub micom

 

If the problem is not fixed, please

 

 

 

 

 

 

contact a service centre.

 

 

 

 

 

 

 

Clean the buttons and make sure

 

Button problem

there is no water on/around them.

C-d0

Occurs when a button is pressed and

Turn off the oven and try again. If

 

held for a period of time."

the problem continues, contact a

 

 

 

local Samsung service centre.

 

 

 

 

Safety shutoff

 

 

Oven has continued operating at

 

 

a set temperature for an extended

This is not a system failure. Turn off

S-01

time.

the oven and remove food. Then,

 

Under 105 °C - 16 hours

try again normally.

 

From 105 °C to 240 °C - 8 hours

 

 

From 245 °C to Max - 4 hours

 

 

 

 

 

Troubleshooting

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Samsung NV73J7740RS/EE manual Information codes, Code Meaning Action