Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.
Problem |
| Cause |
| Action |
|
|
| ||
The buttons cannot be | • If there is foreign matter | • Remove the foreign matter | ||
pressed properly. |
| caught between the buttons |
| and try again. |
|
|
|
|
|
| • | Touch model: if there is | • | Remove the moisture and |
|
| moisture on the exterior |
| try again. |
|
|
|
|
|
| • | If the lock function is set | • | Check whether the lock |
|
|
|
| function is set. |
|
|
| ||
The time is not | • If there is no power supplied | • Check whether there is | ||
displayed. |
|
|
| power supplied. |
|
|
| ||
The oven does not work. | • If there is no power supplied | • Check whether there is | ||
|
|
|
| power supplied. |
|
|
| ||
The oven stops while in | • If it is unplugged from the | • Reconnect the power. | ||
operation. |
| power socket |
|
|
|
|
| ||
The power turns off | • If continuous cooking takes | • After cooking for a long | ||
during operation. |
| a long time |
| time, let the oven cool. |
|
|
|
|
|
| • | If the cooling fan does not | • | Listen for the sound of the |
|
| work |
| cooling fan. |
|
|
|
|
|
| • | If the oven is installed | • | Keep the gaps specified |
|
| in a place without good |
| in the product installation |
|
| ventilation |
| guide. |
|
|
|
|
|
| • | When using several power | • | Use a single plug. |
|
| plugs in the same socket |
|
|
|
|
| ||
There is no power to the | • If there is no power supplied | • Check whether there is | ||
oven. |
|
|
| power supplied. |
|
|
| ||
The oven exterior is too | • If the oven is installed | • Keep the gaps specified | ||
hot during operation. |
| in a place without good |
| in the product installation |
|
| ventilation |
| guide. |
|
|
| ||
The door cannot be | • If there is food residue | • Clean the oven well and | ||
opened properly. |
| stuck between the door and |
| then open the door again. |
|
| product interior |
|
|
|
|
|
|
|
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