GT Series
OPERATOR’S MANUAL
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438A ALEXANDRA ROAD #05-01/02 ALEXANDRA TECHNOPARK SINGAPORE
Copyright
TABLE OF CONTENTS
Cartridge Mode
How To Clean The Printer Cleaning SHEET
Cleaning The Print Head, Platen and Rollers
How To Clean The Printer Cleaning SET
Adjusting Print Quality
Understanding the STATUS INDICATORS
Using the Centronics Parallel Interface
Using the RS232C SERIAL Interface
Understanding the LCD Error Messages
Section 4 Cleaning and Maintenance Section 5 Interface Specifications
Section 1 Overview Section 2 Installation
Section 3 Configuration and Operation
Section 6 Troubleshooting Section 7 Optional Accessories
1.1 GENERAL SPECIFICATIONS
GT408e
Features of SATO GT4xxe Series Printers
Feature
GT412e
GT408
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT412
GT408
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT412
GT408
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT412
INSTALLATION
THE CAUTION SYMBOL
SECTION 2 INSTALLATION
SAFETY PRECAUTIONS
PRINTER PLACEMENT TIPS
GT Series Operator’s Manual
GENERAL PRECAUTIONS
Page
SECTION 2 INSTALLATION 2.1 UNPACKING
Cleaning
2.1.1 INCLUDED ACCESSORIES
Global Warranty
Power cable
Front View
SECTION 2 INSTALLATION 2.1.2 PARTS IDENTIFICATION
IDENTIFYING THE MAIN PRINTER PARTS
Angled Front View
Howremovecabletocoverthe
2.1.2 PARTS IDENTIFICATION CONT’D
Rear View
IDENTIFYING THE MAIN PRINTER PARTS
IDENTIFYING THE MAIN PRINTER PARTS
Side View Media assembly
SECTION 2 INSTALLATION
Angled Front View
IDENTIFYING THE MAIN PRINTER PARTS
View of Front Panel
Adjustment screwdriver
2.1.2 PARTS IDENTIFICATION CONT’D
Ribbon feeder
SECTION 2 INSTALLATION 2.2 LOADING THE CARBON RIBBON
Front Cover
Carbon ribbon
2.2 LOADING THE CARBON RIBBON CONT’D
Knob Carbon ribbon
Paper tube Ribbon feeder Paper tube Print head Paper tube Print head
SECTION 2 INSTALLATION
Label loaded
RollPaperCharacteristicsLabel
2.3 LOADING LABELS AND TAGS
FanfoldPaperCharacteristicsLabel
Print head Head release lever purple Roll Guide Lever Roll Guide
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Release the Lever to lock the Roll Guide in place
Pull the purple label damper
2.3 LOADING LABELS AND TAGS CONT’D
Adjust
Label
SETTING
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Adjusting for the paper width
Head pressure balance adjustment knob
Rear cover release screw Rear cover
2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Rear cover
Pull the purple label damper
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Adjust
Label
screw
2.3 LOADING LABELS AND TAGS CONT’D
cover
Fanfold cover
Label Damper
SECTION 2 INSTALLATION
Label Guide Knob
Label Guide
Front Cover
2.3 LOADING LABELS AND TAGS CONT’D
Paper sensor
SECTION 2 INSTALLATION 2.4 REPLACING THE PRINT HEAD
2.5 TURNING THE PRINTER ON/OFF
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SECTION 2 INSTALLATION
GT Series Operator’s Manual
CONFIGURATION AND OPERATION
3.1 OPERATING MODES
Overview of the Display for Printer Setting Description of Setting
3.2 THE OPERATION PANEL
How To Adjust Screen Contrast
Overview of the Operation Panel Status Icon display area
GT Series Operator’s Manual
3.3 SCREEN ICONS AND THEIR MEANING
Section 3 Configuration and Operation
Page
Page
3.3 SCREEN ICONS AND THEIR MEANING CONT’D
Section 3 Configuration and Operation
GT Series Operator’s Manual
3.4 ONLINE AND OFFLINE MODES
3.5 USER MODE
Speed
Print head
Use the
Print head
3option.5.7isSettingonly valid Kanjifor printingFontin JapaneseStyle
Press ENTER to confirm your selection and return to the main User
3.6 INTERFACE MODE
Input Port
see Section 3.6.4 above
3.7 CARTRIDGE MODE
Press the ENTER button to return to the main CARTRIDGE MODE screen
When formatting is complete, the next screen appears
GT Series Operator’s Manual
3.8 SEMBL MODE
Name of program in memory
Press ENTER to return to the main SEMBL Mode screen
GT Series Operator’s Manual
3.9 ADVANCED MODE
With3.9.4thisChoosingsetting, youContinuouscan chooseorbetweenTearOffcontinuousOperationpaper feed or Tear Off operation. If a cutter or peeler has been installed correctly, you will also see the DISPENSER and CUTTER settings. If the printer supports linerless labels, you will also see LINERLESS option
The3.9.7printerSettingcanthebe switchedPrintModeto operate in Thermal Transfer or
About the Head Check function
Set3.9.this12Enabling/Disablingoption to enable or disableExternaltheSignalprinter’sOutputexternal signal communication port. If the port is enabled, you can send and receive data using an appropriate device plugged into the EXT port
The3.9.15printerUsingcanthebe Autoset Onlinego into FeatureONLINE mode automatically upon being turned on. Otherwise, the printer starts in the OFFLINE state
The3.9.18ESCSpecifyingsequencethein SBPLProtocolcommandsCodeFormatcan be defined as standard using non-printable code 1BH non-standard some other user code
3.10 HEX DUMP MODE
3.11 TEST PRINT MODE
13.11Make.1Enteringsure theTestprinterPrintis turnedModeOFF
To exit the Test Print mode, turn of the printer
GT Series Operator’s Manual
3.12 OVERVIEW OF ALL MODES
Section 3 Configuration and Operation
Page
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3.12 OVERVIEW OF ALL MODES CONT’D
Section 3 Configuration and Operation
GT Series Operator’s Manual
GT Series Operator’s Manual
Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
GT Series Operator’s Manual
GT Series Operator’s Manual
Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
Page
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
GT Series Operator’s Manual
GT Series Operator’s Manual
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Chart continued on next page
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
GT Series Operator’s Manual
GT Series Operator’s Manual
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
GT Series Operator’s Manual
3.13 RESTORING FACTORY DEFAULT SETTINGS
13.13Make.1Enteringsure theDefaultprinter hasModebeen turned OFF
In3.13the.2previousIfYouChosemenu, toif youResetchosePrinterPRINTERSettingsSETTINGS, the following screen appears
Section 3.5.2 Setting Print Speed
3.14 UNDERSTANDING CONTINUOUS PRINT AND TEAR OFF OPERATIONS
Continuous Print Operation
Page
Section 3 Configuration and Operation
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GT Series Operator’s Manual
4.1 INTRODUCTION
CLEANING AND MAINTENANCE
4.2 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
When to clean with the supplied cleaning set
4.3 HOW TO CLEAN THE PRINTER CLEANING SET
4.4 HOW TO CLEAN THE PRINTER CLEANING SHEET
Be sureCautionto turn off the power before cleaning
4.5 ADJUSTING PRINT QUALITY
4.5 ADJUSTING PRINT QUALITY CONT’D
Page
Section 4 Cleaning and Maintenance
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GT Series Operator’s Manual
INTERFACE SPECIFICATIONS
5.1 INTERFACE TYPES
5.2 INTERFACE CARD DIP SWITCH SETTINGS RS-232C
Function
5.3 INTERFACE CARD DIP SWITCH SETTINGS LAN
5.4 INTERFACE CARD DIP SWITCH SETTINGS WIRELESS LAN
5.5 INTERFACE CARD DIP SWITCH SETTINGS MINI LAN
GT Series Operator’s Manual
5.6 SERIAL INTERFACE SPECIFICATIONS RS-232C
Basic Specifications
Page
Interface Signals
5.7 READY/BUSY
Pin Assignments
Timing Chart - Error Processing
5.8 SINGLE JOB BUFFER
Timing Chart - Normal Processing
GT Series Operator’s Manual
Timing Chart - Error Processing
5.9 MULTI JOB BUFFER
Timing Chart - Normal Processing
GT Series Operator’s Manual
Signal Type
5.10 X-ON/X-OFF
Input/Output Signals
Contents
Timing Chart - Error Processing
5.11 SINGLE JOB BUFFER
Timing Chart - Normal Processing
GT Series Operator’s Manual
Timing Chart - Error Processing
5.12 MULTI JOB BUFFER
Timing Chart - Normal Processing
GT Series Operator’s Manual
Signal Type
5.13 DRIVER PROTOCOL
Input/Output Signals
Contents
Timing Chart - Cancel Processing
5.13 DRIVER PROTOCOL CONT’D
Timing Chart - Normal Processing
GT Series Operator’s Manual
5.13 DRIVER PROTOCOL CONT’D
Timing Chart - Error Processing
Timing Chart - Pause and Restart Processing
GT Series Operator’s Manual
GT Series Operator’s Manual
Timing Chart - Status Response Processing
5.13 DRIVER PROTOCOL CONT’D
Page
5.13 DRIVER PROTOCOL CONT’D
Status Response
Contents
2 Cancel Request Command
Contents
Contents
3 Other Status Responses
Contents
5.13 DRIVER PROTOCOL CONT’D
Byte no
5.13 DRIVER PROTOCOL CONT’D
Contents
Contents
c Status Responses cont’d
3 Form Overlay Status Request
Contents
5.13 DRIVER PROTOCOL CONT’D
Byte number
GT Series Operator’s Manual
Contents
c Status Byte Definition
Page
1 Normal
5.13 DRIVER PROTOCOL CONT’D
4 Response sequence
GT Series Operator’s Manual
GT Series Operator’s Manual
2 Cancel request command
5.13 DRIVER PROTOCOL CONT’D
Page
Signal Type
5.14 STATUS
Input Output Signals
Contents
Timing Chart - Cancel Process
5.15 MULTI JOB BUFFER
Timing Chart - Normal Processing
GT Series Operator’s Manual
Timing Chart - Cancel Process
5.15 MULTI JOB BUFFER CONT’D
Timing Chart - Normal Processing
GT Series Operator’s Manual
GT Series Operator’s Manual
Timing Chart - Error Processing
5.15 MULTI JOB BUFFER CONT’D
Page
5.15 MULTI JOB BUFFER CONT’D
The details of each request or echo command are explained below
1 Status Request Command
Status Response
Contents
2 Cancel Request Command
Contents
5.15 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
5.15 MULTI JOB BUFFER CONT’D
3 Echo sequence
Receive, analyze, edit
3 Echo sequence
2 Cancel Request Command
5.15 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
Reception status?
5.16 REFERENCE FLOWCHART
Error detection?
Display ID number
GT Series Operator’s Manual
5.17 PARALLEL INTERFACE SPECIFICATIONS CENTRONICS
Basic Specifications
Page
Signal Type
5.17 PARALLEL INTERFACE CONT’D
Interface Signals
Contents
Timing Chart - Procedure during Paper End
5.18 SINGLE JOB BUFFER
Timing Chart - Normal Processing
GT Series Operator’s Manual
Timing Chart - Error Processing
5.18 SINGLE JOB BUFFER CONT’D
GT Series Operator’s Manual
Page
5.19 MULTI JOB BUFFER
GT Series Operator’s Manual
DATA Initia l
Receive, an alyze, edit
5.19 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
R eceive, ana
Page
5.19 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
R eceive, an alyze, e dit
Basic Specifications
5.20 IEEE 1284 INTERFACE
Near full clear
GT Series Operator’s Manual
5.20 IEEE 1284 INTERFACE CONT’D
Pin Assignment
Page
5.20 IEEE 1284 INTERFACE CONT’D
5.21 INTERFACE SIGNALS
With Centronics standards, each signal pin placement is as follows
Pin Assignment
Page
5.22 SINGLE JOB BUFFER
GT Series Operator’s Manual
Receive, analyze, edit
Timing Chart - Procedure during Paper End
5.22 SINGLE JOB BUFFER CONT’D
GT Series Operator’s Manual
GT Series Operator’s Manual
5.23 MULTI JOB BUFFER
Timing Chart - Normal Process
Page
Timing Chart - Procedure during Paper End
5.23 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
5.24 DRIVER PROTOCOL
Contents
5.24 DRIVER PROTOCOL CONT’D
Echo Status
Status
Contents
Contents
Status
5.24 DRIVER PROTOCOL CONT’D
Contents
Byte no
5.24 DRIVER PROTOCOL CONT’D
Contents
Contents
Byte no
5.24 DRIVER PROTOCOL CONT’D
Contents
Byte number
6.2 USING THE CENTRONICS PARALLEL INTERFACE
TROUBLESHOOTING
6.1 INITIAL CHECKLIST
Observations
6.2 USING THE CENTRONICS PARALLEL INTERFACE CONT’D
6.3 USING THE RS232C SERIAL INTERFACE
Observations
Activity
6.4 UNDERSTANDING THE STATUS INDICATORS
Indicator
Cause
GT Series Operator’s Manual
6.5 UNDERSTANDING THE LCD ERROR MESSAGES
Error No
Page
Clean the paper path to establish a smooth paper flow
Section 6 Troubleshooting
Error No
Head related error
GT Series Operator’s Manual
Section 6 Troubleshooting
Error No
Page
Item Number error
Section 6 Troubleshooting
Error No
Remove the wound label. If the same error message per
GT Series Operator’s Manual
Section 6 Troubleshooting
Error No
Page
GT Series Operator’s Manual
6.6 LCD WARNING MESSAGES
Error No
LCD Message
Remedy
6.7 TROUBLESHOOTING GUIDE
What to check
Symptom The display remains blank when the power switch is pressed
Remedy
6.7 TROUBLESHOOTING GUIDE CONT’D Symptom Low quality print
What to check
GT Series Operator’s Manual
What to check
6.7 TROUBLESHOOTING GUIDE CONT’D
Symptom Print position is misaligned
Remedy
Page
Section 6 Troubleshooting
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GT Series Operator’s Manual
7.2 AVAILABLE INTERFACE BOARDS
OPTIONAL ACCESSORIES
7.1 INTRODUCTION
Interface Specifications Interface connector
¤ Simplified peel unit factory option
7.3 LABEL MANAGEMENT ACCESSORIES
¤ Peel unit with mounting winder factory option
¤ Cutter Unit factory option
7.3 PCMCIA MEMORY CARTRIDGE
17.3.Lift1Installingup the frontthememorycover. card
Page
Section 7 Optional Accessories
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GT Series Operator’s Manual