OPERATOR’S MANUAL
GT Series
Copyright
438A ALEXANDRA ROAD #05-01/02 ALEXANDRA TECHNOPARK SINGAPORE
Tel 65 6271 Fax 65 6273 Sales Hotline 65 6276
TABLE OF CONTENTS
Cartridge Mode
How To Clean The Printer Cleaning SET
Cleaning The Print Head, Platen and Rollers
How To Clean The Printer Cleaning SHEET
Adjusting Print Quality
Using the RS232C SERIAL Interface
Using the Centronics Parallel Interface
Understanding the STATUS INDICATORS
Understanding the LCD Error Messages
Section 3 Configuration and Operation
Section 1 Overview Section 2 Installation
Section 4 Cleaning and Maintenance Section 5 Interface Specifications
Section 6 Troubleshooting Section 7 Optional Accessories
1.1 GENERAL SPECIFICATIONS
Feature
Features of SATO GT4xxe Series Printers
GT408e
GT412e
Specification
1.1 GENERAL SPECIFICATIONS CONT’D
GT408
GT412
Specification
1.1 GENERAL SPECIFICATIONS CONT’D
GT408
GT412
Specification
1.1 GENERAL SPECIFICATIONS CONT’D
GT408
GT412
INSTALLATION
SAFETY PRECAUTIONS
SECTION 2 INSTALLATION
THE CAUTION SYMBOL
PRINTER PLACEMENT TIPS
Page
GENERAL PRECAUTIONS
GT Series Operator’s Manual
SECTION 2 INSTALLATION 2.1 UNPACKING
Global Warranty
2.1.1 INCLUDED ACCESSORIES
Cleaning
Power cable
IDENTIFYING THE MAIN PRINTER PARTS
SECTION 2 INSTALLATION 2.1.2 PARTS IDENTIFICATION
Front View
Angled Front View
Rear View
2.1.2 PARTS IDENTIFICATION CONT’D
Howremovecabletocoverthe
IDENTIFYING THE MAIN PRINTER PARTS
SECTION 2 INSTALLATION
Side View Media assembly
IDENTIFYING THE MAIN PRINTER PARTS
Angled Front View
Adjustment screwdriver
View of Front Panel
IDENTIFYING THE MAIN PRINTER PARTS
2.1.2 PARTS IDENTIFICATION CONT’D
Front Cover
SECTION 2 INSTALLATION 2.2 LOADING THE CARBON RIBBON
Ribbon feeder
Carbon ribbon
Knob Carbon ribbon
2.2 LOADING THE CARBON RIBBON CONT’D
Label loaded
SECTION 2 INSTALLATION
Paper tube Ribbon feeder Paper tube Print head Paper tube Print head
FanfoldPaperCharacteristicsLabel
2.3 LOADING LABELS AND TAGS
RollPaperCharacteristicsLabel
Front Cover
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Print head Head release lever purple Roll Guide Lever Roll Guide
Release the Lever to lock the Roll Guide in place
Adjust
2.3 LOADING LABELS AND TAGS CONT’D
Pull the purple label damper
Label
Adjusting for the paper width
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
SETTING
Head pressure balance adjustment knob
Front Cover
2.3 LOADING LABELS AND TAGS CONT’D
Rear cover release screw Rear cover
Rear cover
Adjust
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Pull the purple label damper
Label
cover
2.3 LOADING LABELS AND TAGS CONT’D
screw
Fanfold cover
Label Guide Knob
SECTION 2 INSTALLATION
Label Damper
Label Guide
Paper sensor
2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
SECTION 2 INSTALLATION 2.4 REPLACING THE PRINT HEAD
2.5 TURNING THE PRINTER ON/OFF
GT Series Operator’s Manual
SECTION 2 INSTALLATION
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3.1 OPERATING MODES
CONFIGURATION AND OPERATION
How To Adjust Screen Contrast
3.2 THE OPERATION PANEL
Overview of the Display for Printer Setting Description of Setting
Overview of the Operation Panel Status Icon display area
Section 3 Configuration and Operation
3.3 SCREEN ICONS AND THEIR MEANING
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Section 3 Configuration and Operation
3.3 SCREEN ICONS AND THEIR MEANING CONT’D
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3.4 ONLINE AND OFFLINE MODES
Speed
3.5 USER MODE
Print head
Print head
Use the
3option.5.7isSettingonly valid Kanjifor printingFontin JapaneseStyle
Press ENTER to confirm your selection and return to the main User
Input Port
3.6 INTERFACE MODE
see Section 3.6.4 above
3.7 CARTRIDGE MODE
GT Series Operator’s Manual
When formatting is complete, the next screen appears
Press the ENTER button to return to the main CARTRIDGE MODE screen
Name of program in memory
3.8 SEMBL MODE
GT Series Operator’s Manual
Press ENTER to return to the main SEMBL Mode screen
3.9 ADVANCED MODE
With3.9.4thisChoosingsetting, youContinuouscan chooseorbetweenTearOffcontinuousOperationpaper feed or Tear Off operation. If a cutter or peeler has been installed correctly, you will also see the DISPENSER and CUTTER settings. If the printer supports linerless labels, you will also see LINERLESS option
The3.9.7printerSettingcanthebe switchedPrintModeto operate in Thermal Transfer or
About the Head Check function
Set3.9.this12Enabling/Disablingoption to enable or disableExternaltheSignalprinter’sOutputexternal signal communication port. If the port is enabled, you can send and receive data using an appropriate device plugged into the EXT port
The3.9.15printerUsingcanthebe Autoset Onlinego into FeatureONLINE mode automatically upon being turned on. Otherwise, the printer starts in the OFFLINE state
The3.9.18ESCSpecifyingsequencethein SBPLProtocolcommandsCodeFormatcan be defined as standard using non-printable code 1BH non-standard some other user code
3.10 HEX DUMP MODE
13.11Make.1Enteringsure theTestprinterPrintis turnedModeOFF
3.11 TEST PRINT MODE
To exit the Test Print mode, turn of the printer
Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
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3.12 OVERVIEW OF ALL MODES CONT’D
Section 3 Configuration and Operation
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3.12 OVERVIEW OF ALL MODES CONT’D
Section 3 Configuration and Operation
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GT Series Operator’s Manual
3.12 OVERVIEW OF ALL MODES CONT’D
Section 3 Configuration and Operation
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
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13.13Make.1Enteringsure theDefaultprinter hasModebeen turned OFF
3.13 RESTORING FACTORY DEFAULT SETTINGS
In3.13the.2previousIfYouChosemenu, toif youResetchosePrinterPRINTERSettingsSETTINGS, the following screen appears
Continuous Print Operation
3.14 UNDERSTANDING CONTINUOUS PRINT AND TEAR OFF OPERATIONS
Section 3.5.2 Setting Print Speed
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Section 3 Configuration and Operation
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GT Series Operator’s Manual
4.2 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
CLEANING AND MAINTENANCE
4.1 INTRODUCTION
When to clean with the supplied cleaning set
4.3 HOW TO CLEAN THE PRINTER CLEANING SET
Be sureCautionto turn off the power before cleaning
4.4 HOW TO CLEAN THE PRINTER CLEANING SHEET
4.5 ADJUSTING PRINT QUALITY
4.5 ADJUSTING PRINT QUALITY CONT’D
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Section 4 Cleaning and Maintenance
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GT Series Operator’s Manual
5.1 INTERFACE TYPES
INTERFACE SPECIFICATIONS
Function
5.2 INTERFACE CARD DIP SWITCH SETTINGS RS-232C
5.4 INTERFACE CARD DIP SWITCH SETTINGS WIRELESS LAN
5.3 INTERFACE CARD DIP SWITCH SETTINGS LAN
5.5 INTERFACE CARD DIP SWITCH SETTINGS MINI LAN
Basic Specifications
5.6 SERIAL INTERFACE SPECIFICATIONS RS-232C
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Pin Assignments
5.7 READY/BUSY
Interface Signals
Timing Chart - Normal Processing
5.8 SINGLE JOB BUFFER
Timing Chart - Error Processing
GT Series Operator’s Manual
Timing Chart - Normal Processing
5.9 MULTI JOB BUFFER
Timing Chart - Error Processing
GT Series Operator’s Manual
Input/Output Signals
5.10 X-ON/X-OFF
Signal Type
Contents
Timing Chart - Normal Processing
5.11 SINGLE JOB BUFFER
Timing Chart - Error Processing
GT Series Operator’s Manual
Timing Chart - Normal Processing
5.12 MULTI JOB BUFFER
Timing Chart - Error Processing
GT Series Operator’s Manual
Input/Output Signals
5.13 DRIVER PROTOCOL
Signal Type
Contents
Timing Chart - Normal Processing
5.13 DRIVER PROTOCOL CONT’D
Timing Chart - Cancel Processing
GT Series Operator’s Manual
Timing Chart - Pause and Restart Processing
Timing Chart - Error Processing
5.13 DRIVER PROTOCOL CONT’D
GT Series Operator’s Manual
5.13 DRIVER PROTOCOL CONT’D
Timing Chart - Status Response Processing
GT Series Operator’s Manual
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Status Response
5.13 DRIVER PROTOCOL CONT’D
Contents
2 Cancel Request Command
Contents
Contents
5.13 DRIVER PROTOCOL CONT’D
Contents
3 Other Status Responses
Byte no
Contents
Contents
5.13 DRIVER PROTOCOL CONT’D
c Status Responses cont’d
5.13 DRIVER PROTOCOL CONT’D
Contents
3 Form Overlay Status Request
Byte number
c Status Byte Definition
Contents
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4 Response sequence
5.13 DRIVER PROTOCOL CONT’D
1 Normal
GT Series Operator’s Manual
5.13 DRIVER PROTOCOL CONT’D
2 Cancel request command
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Input Output Signals
5.14 STATUS
Signal Type
Contents
Timing Chart - Normal Processing
5.15 MULTI JOB BUFFER
Timing Chart - Cancel Process
GT Series Operator’s Manual
Timing Chart - Normal Processing
5.15 MULTI JOB BUFFER CONT’D
Timing Chart - Cancel Process
GT Series Operator’s Manual
5.15 MULTI JOB BUFFER CONT’D
Timing Chart - Error Processing
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1 Status Request Command
The details of each request or echo command are explained below
5.15 MULTI JOB BUFFER CONT’D
Status Response
Contents
2 Cancel Request Command
Contents
5.15 MULTI JOB BUFFER CONT’D
3 Echo sequence
5.15 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
Receive, analyze, edit
5.15 MULTI JOB BUFFER CONT’D
2 Cancel Request Command
3 Echo sequence
GT Series Operator’s Manual
Error detection?
5.16 REFERENCE FLOWCHART
Reception status?
Display ID number
Basic Specifications
5.17 PARALLEL INTERFACE SPECIFICATIONS CENTRONICS
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Interface Signals
5.17 PARALLEL INTERFACE CONT’D
Signal Type
Contents
Timing Chart - Normal Processing
5.18 SINGLE JOB BUFFER
Timing Chart - Procedure during Paper End
GT Series Operator’s Manual
GT Series Operator’s Manual
5.18 SINGLE JOB BUFFER CONT’D
Timing Chart - Error Processing
GT Series Operator’s Manual
5.19 MULTI JOB BUFFER
Page
DATA Initia l
GT Series Operator’s Manual
5.19 MULTI JOB BUFFER CONT’D
Receive, an alyze, edit
R eceive, ana
GT Series Operator’s Manual
5.19 MULTI JOB BUFFER CONT’D
Page
R eceive, an alyze, e dit
Near full clear
5.20 IEEE 1284 INTERFACE
Basic Specifications
Pin Assignment
5.20 IEEE 1284 INTERFACE CONT’D
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With Centronics standards, each signal pin placement is as follows
5.21 INTERFACE SIGNALS
5.20 IEEE 1284 INTERFACE CONT’D
Pin Assignment
GT Series Operator’s Manual
5.22 SINGLE JOB BUFFER
Page
Receive, analyze, edit
GT Series Operator’s Manual
5.22 SINGLE JOB BUFFER CONT’D
Timing Chart - Procedure during Paper End
Timing Chart - Normal Process
5.23 MULTI JOB BUFFER
GT Series Operator’s Manual
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GT Series Operator’s Manual
5.23 MULTI JOB BUFFER CONT’D
Timing Chart - Procedure during Paper End
5.24 DRIVER PROTOCOL
Echo Status
5.24 DRIVER PROTOCOL CONT’D
Contents
Contents
Contents
Status
Status
Byte no
Contents
5.24 DRIVER PROTOCOL CONT’D
Contents
Contents
5.24 DRIVER PROTOCOL CONT’D
Byte no
Byte number
Contents
5.24 DRIVER PROTOCOL CONT’D
6.1 INITIAL CHECKLIST
TROUBLESHOOTING
6.2 USING THE CENTRONICS PARALLEL INTERFACE
Observations
6.2 USING THE CENTRONICS PARALLEL INTERFACE CONT’D
Observations
6.3 USING THE RS232C SERIAL INTERFACE
Indicator
6.4 UNDERSTANDING THE STATUS INDICATORS
Activity
Cause
Error No
6.5 UNDERSTANDING THE LCD ERROR MESSAGES
GT Series Operator’s Manual
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Error No
Section 6 Troubleshooting
Clean the paper path to establish a smooth paper flow
Head related error
Error No
Section 6 Troubleshooting
GT Series Operator’s Manual
Page
Error No
Section 6 Troubleshooting
Item Number error
Remove the wound label. If the same error message per
Error No
Section 6 Troubleshooting
GT Series Operator’s Manual
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Error No
6.6 LCD WARNING MESSAGES
GT Series Operator’s Manual
LCD Message
What to check
6.7 TROUBLESHOOTING GUIDE
Remedy
Symptom The display remains blank when the power switch is pressed
What to check
6.7 TROUBLESHOOTING GUIDE CONT’D Symptom Low quality print
Remedy
GT Series Operator’s Manual
Symptom Print position is misaligned
6.7 TROUBLESHOOTING GUIDE CONT’D
What to check
Remedy
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Section 6 Troubleshooting
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GT Series Operator’s Manual
7.1 INTRODUCTION
OPTIONAL ACCESSORIES
7.2 AVAILABLE INTERFACE BOARDS
Interface Specifications Interface connector
¤ Peel unit with mounting winder factory option
7.3 LABEL MANAGEMENT ACCESSORIES
¤ Simplified peel unit factory option
¤ Cutter Unit factory option
17.3.Lift1Installingup the frontthememorycover. card
7.3 PCMCIA MEMORY CARTRIDGE
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Section 7 Optional Accessories
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GT Series Operator’s Manual