Section 6: Troubleshooting
Error No. | LCD Message | Description | |
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| BCC Check error |
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17 |
| Cause: | BCC attached to sending data (for an item) is different |
| Remedy: | Check the settings controlling data communication | |
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| Alarm sound: | Three short beeps |
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| External signal: | Machine error |
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| Item Number error |
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18 |
| Cause: | The sequence number of print data (for an item) does not |
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| match the sequence number of the previously printed | |
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| data |
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| Remedy: | Check the settings controlling data communication |
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| Alarm sound: | Three short beeps |
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| External signal: | Machine error |
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| Winding Full error |
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| Cause(s): | 1. The label rewinder needs to be emptied |
19 |
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| 2. The sensor is malfunctioning |
| Remedy: | Remove the wound label. If the same error message per- | |
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| sists, contact a sales outlet, dealer, or service center |
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| Alarm sound: | Three short beeps |
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| External signal: | Machine error |
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| Head Density error |
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| Cause(s): | 1. The print head has not been mounted properly in the |
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| printer |
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| 2. An unsupported print head has been mounted |
20 |
| Remedy: | Check that the print head is suitable for use with this |
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| printer, and that the print head is mounted properly |
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| Alarm sound: | Three short beeps |
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| External signal: | No output |
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21 |
| Kanji ROM error |
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| Cause: | Invalid Kanji data has been read from the Kanji ROM |
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| Remedy: | Make sure the Kanji ROM has been properly mounted. If |
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| the same error message persists, contact a sales outlet, |
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| dealer, or service center |
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| Alarm sound: | Three short beeps |
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| External signal: | Machine error |
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Page | GT Series Operator’s Manual |
