GT Series
OPERATOR’S MANUAL
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438A ALEXANDRA ROAD #05-01/02 ALEXANDRA TECHNOPARK SINGAPORE
Copyright
TABLE OF CONTENTS
Cartridge Mode
Cleaning The Print Head, Platen and Rollers
How To Clean The Printer Cleaning SET
How To Clean The Printer Cleaning SHEET
Adjusting Print Quality
Using the Centronics Parallel Interface
Using the RS232C SERIAL Interface
Understanding the STATUS INDICATORS
Understanding the LCD Error Messages
Section 1 Overview Section 2 Installation
Section 3 Configuration and Operation
Section 4 Cleaning and Maintenance Section 5 Interface Specifications
Section 6 Troubleshooting Section 7 Optional Accessories
1.1 GENERAL SPECIFICATIONS
Features of SATO GT4xxe Series Printers
Feature
GT408e
GT412e
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT408
GT412
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT408
GT412
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT408
GT412
INSTALLATION
SECTION 2 INSTALLATION
SAFETY PRECAUTIONS
THE CAUTION SYMBOL
PRINTER PLACEMENT TIPS
GT Series Operator’s Manual
GENERAL PRECAUTIONS
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SECTION 2 INSTALLATION 2.1 UNPACKING
2.1.1 INCLUDED ACCESSORIES
Global Warranty
Cleaning
Power cable
SECTION 2 INSTALLATION 2.1.2 PARTS IDENTIFICATION
IDENTIFYING THE MAIN PRINTER PARTS
Front View
Angled Front View
2.1.2 PARTS IDENTIFICATION CONT’D
Rear View
Howremovecabletocoverthe
IDENTIFYING THE MAIN PRINTER PARTS
Side View Media assembly
SECTION 2 INSTALLATION
IDENTIFYING THE MAIN PRINTER PARTS
Angled Front View
View of Front Panel
Adjustment screwdriver
IDENTIFYING THE MAIN PRINTER PARTS
2.1.2 PARTS IDENTIFICATION CONT’D
SECTION 2 INSTALLATION 2.2 LOADING THE CARBON RIBBON
Front Cover
Ribbon feeder
Carbon ribbon
2.2 LOADING THE CARBON RIBBON CONT’D
Knob Carbon ribbon
Paper tube Ribbon feeder Paper tube Print head Paper tube Print head
SECTION 2 INSTALLATION
Label loaded
RollPaperCharacteristicsLabel
2.3 LOADING LABELS AND TAGS
FanfoldPaperCharacteristicsLabel
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Print head Head release lever purple Roll Guide Lever Roll Guide
Release the Lever to lock the Roll Guide in place
2.3 LOADING LABELS AND TAGS CONT’D
Adjust
Pull the purple label damper
Label
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Adjusting for the paper width
SETTING
Head pressure balance adjustment knob
2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Rear cover release screw Rear cover
Rear cover
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Adjust
Pull the purple label damper
Label
2.3 LOADING LABELS AND TAGS CONT’D
cover
screw
Fanfold cover
SECTION 2 INSTALLATION
Label Guide Knob
Label Damper
Label Guide
Front Cover
2.3 LOADING LABELS AND TAGS CONT’D
Paper sensor
SECTION 2 INSTALLATION 2.4 REPLACING THE PRINT HEAD
2.5 TURNING THE PRINTER ON/OFF
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SECTION 2 INSTALLATION
GT Series Operator’s Manual
CONFIGURATION AND OPERATION
3.1 OPERATING MODES
3.2 THE OPERATION PANEL
How To Adjust Screen Contrast
Overview of the Display for Printer Setting Description of Setting
Overview of the Operation Panel Status Icon display area
3.3 SCREEN ICONS AND THEIR MEANING
Section 3 Configuration and Operation
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3.3 SCREEN ICONS AND THEIR MEANING CONT’D
Section 3 Configuration and Operation
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GT Series Operator’s Manual
3.4 ONLINE AND OFFLINE MODES
3.5 USER MODE
Speed
Print head
Use the
Print head
3option.5.7isSettingonly valid Kanjifor printingFontin JapaneseStyle
Press ENTER to confirm your selection and return to the main User
3.6 INTERFACE MODE
Input Port
see Section 3.6.4 above
3.7 CARTRIDGE MODE
Press the ENTER button to return to the main CARTRIDGE MODE screen
When formatting is complete, the next screen appears
GT Series Operator’s Manual
3.8 SEMBL MODE
Name of program in memory
Press ENTER to return to the main SEMBL Mode screen
GT Series Operator’s Manual
3.9 ADVANCED MODE
With3.9.4thisChoosingsetting, youContinuouscan chooseorbetweenTearOffcontinuousOperationpaper feed or Tear Off operation. If a cutter or peeler has been installed correctly, you will also see the DISPENSER and CUTTER settings. If the printer supports linerless labels, you will also see LINERLESS option
The3.9.7printerSettingcanthebe switchedPrintModeto operate in Thermal Transfer or
About the Head Check function
Set3.9.this12Enabling/Disablingoption to enable or disableExternaltheSignalprinter’sOutputexternal signal communication port. If the port is enabled, you can send and receive data using an appropriate device plugged into the EXT port
The3.9.15printerUsingcanthebe Autoset Onlinego into FeatureONLINE mode automatically upon being turned on. Otherwise, the printer starts in the OFFLINE state
The3.9.18ESCSpecifyingsequencethein SBPLProtocolcommandsCodeFormatcan be defined as standard using non-printable code 1BH non-standard some other user code
3.10 HEX DUMP MODE
3.11 TEST PRINT MODE
13.11Make.1Enteringsure theTestprinterPrintis turnedModeOFF
To exit the Test Print mode, turn of the printer
3.12 OVERVIEW OF ALL MODES
Section 3 Configuration and Operation
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3.12 OVERVIEW OF ALL MODES CONT’D
Section 3 Configuration and Operation
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GT Series Operator’s Manual
Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
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GT Series Operator’s Manual
Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Chart continued on next page
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Chart continued on next page
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
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GT Series Operator’s Manual
3.13 RESTORING FACTORY DEFAULT SETTINGS
13.13Make.1Enteringsure theDefaultprinter hasModebeen turned OFF
In3.13the.2previousIfYouChosemenu, toif youResetchosePrinterPRINTERSettingsSETTINGS, the following screen appears
Section 3.5.2 Setting Print Speed
3.14 UNDERSTANDING CONTINUOUS PRINT AND TEAR OFF OPERATIONS
Continuous Print Operation
Section 3 Configuration and Operation
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CLEANING AND MAINTENANCE
4.2 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
4.1 INTRODUCTION
When to clean with the supplied cleaning set
4.3 HOW TO CLEAN THE PRINTER CLEANING SET
4.4 HOW TO CLEAN THE PRINTER CLEANING SHEET
Be sureCautionto turn off the power before cleaning
4.5 ADJUSTING PRINT QUALITY
4.5 ADJUSTING PRINT QUALITY CONT’D
Section 4 Cleaning and Maintenance
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INTERFACE SPECIFICATIONS
5.1 INTERFACE TYPES
5.2 INTERFACE CARD DIP SWITCH SETTINGS RS-232C
Function
5.3 INTERFACE CARD DIP SWITCH SETTINGS LAN
5.4 INTERFACE CARD DIP SWITCH SETTINGS WIRELESS LAN
5.5 INTERFACE CARD DIP SWITCH SETTINGS MINI LAN
5.6 SERIAL INTERFACE SPECIFICATIONS RS-232C
Basic Specifications
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Interface Signals
5.7 READY/BUSY
Pin Assignments
5.8 SINGLE JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
GT Series Operator’s Manual
5.9 MULTI JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
GT Series Operator’s Manual
5.10 X-ON/X-OFF
Input/Output Signals
Signal Type
Contents
5.11 SINGLE JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
GT Series Operator’s Manual
5.12 MULTI JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
GT Series Operator’s Manual
5.13 DRIVER PROTOCOL
Input/Output Signals
Signal Type
Contents
5.13 DRIVER PROTOCOL CONT’D
Timing Chart - Normal Processing
Timing Chart - Cancel Processing
GT Series Operator’s Manual
Timing Chart - Error Processing
Timing Chart - Pause and Restart Processing
5.13 DRIVER PROTOCOL CONT’D
GT Series Operator’s Manual
Timing Chart - Status Response Processing
5.13 DRIVER PROTOCOL CONT’D
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5.13 DRIVER PROTOCOL CONT’D
Status Response
2 Cancel Request Command
Contents
Contents
Contents
Contents
5.13 DRIVER PROTOCOL CONT’D
3 Other Status Responses
Byte no
Contents
Contents
5.13 DRIVER PROTOCOL CONT’D
c Status Responses cont’d
Contents
5.13 DRIVER PROTOCOL CONT’D
3 Form Overlay Status Request
Byte number
Contents
c Status Byte Definition
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5.13 DRIVER PROTOCOL CONT’D
4 Response sequence
1 Normal
GT Series Operator’s Manual
2 Cancel request command
5.13 DRIVER PROTOCOL CONT’D
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5.14 STATUS
Input Output Signals
Signal Type
Contents
5.15 MULTI JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Cancel Process
GT Series Operator’s Manual
5.15 MULTI JOB BUFFER CONT’D
Timing Chart - Normal Processing
Timing Chart - Cancel Process
GT Series Operator’s Manual
Timing Chart - Error Processing
5.15 MULTI JOB BUFFER CONT’D
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The details of each request or echo command are explained below
1 Status Request Command
5.15 MULTI JOB BUFFER CONT’D
Status Response
2 Cancel Request Command
Contents
Contents
5.15 MULTI JOB BUFFER CONT’D
5.15 MULTI JOB BUFFER CONT’D
3 Echo sequence
GT Series Operator’s Manual
Receive, analyze, edit
2 Cancel Request Command
5.15 MULTI JOB BUFFER CONT’D
3 Echo sequence
GT Series Operator’s Manual
5.16 REFERENCE FLOWCHART
Error detection?
Reception status?
Display ID number
5.17 PARALLEL INTERFACE SPECIFICATIONS CENTRONICS
Basic Specifications
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5.17 PARALLEL INTERFACE CONT’D
Interface Signals
Signal Type
Contents
5.18 SINGLE JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Procedure during Paper End
GT Series Operator’s Manual
Timing Chart - Error Processing
5.18 SINGLE JOB BUFFER CONT’D
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5.19 MULTI JOB BUFFER
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DATA Initia l
5.19 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
Receive, an alyze, edit
R eceive, ana
5.19 MULTI JOB BUFFER CONT’D
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R eceive, an alyze, e dit
Basic Specifications
5.20 IEEE 1284 INTERFACE
Near full clear
5.20 IEEE 1284 INTERFACE CONT’D
Pin Assignment
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5.21 INTERFACE SIGNALS
With Centronics standards, each signal pin placement is as follows
5.20 IEEE 1284 INTERFACE CONT’D
Pin Assignment
5.22 SINGLE JOB BUFFER
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Receive, analyze, edit
Timing Chart - Procedure during Paper End
5.22 SINGLE JOB BUFFER CONT’D
GT Series Operator’s Manual
5.23 MULTI JOB BUFFER
Timing Chart - Normal Process
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Timing Chart - Procedure during Paper End
5.23 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
5.24 DRIVER PROTOCOL
Contents
5.24 DRIVER PROTOCOL CONT’D
Echo Status
Contents
Contents
Status
Status
5.24 DRIVER PROTOCOL CONT’D
Contents
Byte no
Contents
Contents
5.24 DRIVER PROTOCOL CONT’D
Byte no
5.24 DRIVER PROTOCOL CONT’D
Contents
Byte number
TROUBLESHOOTING
6.1 INITIAL CHECKLIST
6.2 USING THE CENTRONICS PARALLEL INTERFACE
Observations
6.2 USING THE CENTRONICS PARALLEL INTERFACE CONT’D
6.3 USING THE RS232C SERIAL INTERFACE
Observations
6.4 UNDERSTANDING THE STATUS INDICATORS
Indicator
Activity
Cause
6.5 UNDERSTANDING THE LCD ERROR MESSAGES
Error No
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Section 6 Troubleshooting
Error No
Clean the paper path to establish a smooth paper flow
Head related error
Section 6 Troubleshooting
Error No
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Section 6 Troubleshooting
Error No
Item Number error
Remove the wound label. If the same error message per
Section 6 Troubleshooting
Error No
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6.6 LCD WARNING MESSAGES
Error No
GT Series Operator’s Manual
LCD Message
6.7 TROUBLESHOOTING GUIDE
What to check
Remedy
Symptom The display remains blank when the power switch is pressed
6.7 TROUBLESHOOTING GUIDE CONT’D Symptom Low quality print
What to check
Remedy
GT Series Operator’s Manual
6.7 TROUBLESHOOTING GUIDE CONT’D
Symptom Print position is misaligned
What to check
Remedy
Section 6 Troubleshooting
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OPTIONAL ACCESSORIES
7.1 INTRODUCTION
7.2 AVAILABLE INTERFACE BOARDS
Interface Specifications Interface connector
7.3 LABEL MANAGEMENT ACCESSORIES
¤ Peel unit with mounting winder factory option
¤ Simplified peel unit factory option
¤ Cutter Unit factory option
7.3 PCMCIA MEMORY CARTRIDGE
17.3.Lift1Installingup the frontthememorycover. card
Section 7 Optional Accessories
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GT Series Operator’s Manual