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SATO GT424 manual This page is intentionally left blank

Models: GT424

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Troubleshooting Specs RollPaperCharacteristicsLabel Install Chart on next Configuration and Operation Included Accessories Status Request Command Side View Media assembly Adjust

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Section 6: Troubleshooting

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GT Series Operator’s Manual

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SATO GT424 manual This page is intentionally left blank

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Contents

GT Series 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore Table of Contents Sembl Mode Single Job Buffer Multi Job Buffer ON/X-OFF Installing the memory card Overview General Specifications Features of Sato GT4xxe Series Printers General Specifications CONT’D Model Name External interface Barcode Installation Safety Precautions Installation General Precautions Installation Unpacking Included Accessories Power cable Operator’s Manual Accessory CD-ROM Installation Parts Identification Identifying the Main Printer Parts Parts Identification CONT’D Rear View Side View Media assembly View of Front Panel Installation Loading the Carbon Ribbon Front CoverRibbon feeder Carbon ribbon Loading the Carbon Ribbon CONT’D Knob Carbon ribbon Lift up the main cover and push the purple head Release lever downwards. The print head assemblyPaper tube Ribbon feeder Print head Label loaded RollPaperCharacteristicsLabel Loading Labels and Tags Installation Loading Labels and Tags CONT’D Adjust Pull the purple label damperLabel Sensor Adjusting for the paper width Head pressure balance adjustment Knob Rear cover Rear cover release screwRoll Paper Feeder Print Head Head lock Lever Safe place for future use Cover Screw Fanfold cover Fanfold loading slotFanfold paper Before loading Pull the paper Paper is now ready to Into the chassis Label Guide Knob Label Damper Label Guide Label DamperLabel Guide Knob Head lock Lever Lift up the main cover. Make sure that the cover rests Position Installation Replacing the Print Head Turning the Printer ON/OFF This page is intentionally left blank Configuration and Operation Operating Modes Operation Panel Screen Icons and Their Meaning Screen Icons and Their Meaning CONT’D Online and Offline Modes Offline User Mode Speed Ref point 0,0 Print offset Printer Valid H and V settings in dots + H Ref point 0,0 + Print offset GT Series Operator’s Manual GT Series Operator’s Manual Interface Mode Input Port Interface card which Not being used as the data input port Status return port. The defaultSee .6.4 above Cartridge Mode GT Series Oper to ’s Manual GT Series Operator’s Manual Sembl Mode Press Enter to return to the main Sembl Mode screen Advanced Mode GT Series Operator’s Manual GT Series Operator’s Manual About the Head Check function GT Series Operator’s Manual YES GT Series Operator’s Manual HEX Dump Mode Test Print Mode GT Series Operator’s Manual Overview of ALL Modes Overview of ALL Modes CONT’D Overview of ALL Modes CONT’D Overview of ALL Modes CONT’D Overview of ALL Modes CONT’D Overview of Advanced Interface Mode Configurations CON’TD Chart on next Overview of Advanced Interface Mode Configurations CON’TD Overview of Advanced Interface Mode Configurations CON’TD Overview of Advanced Interface Mode Configurations CON’TD Restoring Factory Default Settings Turn the printer OFF to exit the Default Mode 2 Setting Print Speed Understanding Continuous Print and Tear OFF OperationsContinuous Print Operation Printer feeds the first outermost label This page is intentionally left blank Cleaning the Print HEAD, Platen and Rollers When to clean with the supplied cleaning setWhen to clean with the supplied cleaning sheet Introduction HOW to Clean the Printer Cleaning SET HOW to Clean the Printer Cleaning Sheet Adjusting Print Quality Adjusting Print Quality CONT’D This page is intentionally left blank Interface Specifications Interface Types Interface Card DIP Switch Settings RS-232C FunctionTion Protocol On OFF Driver specific protocol Status On on Not used Interface Card DIP Switch Settings LAN Interface Card DIP Switch Settings Wireless LAN Interface Card DIP Switch Settings Mini LAN Serial Interface Specifications RS-232C Basic Specifications READY/BUSY Pin Assignments Timing Chart Error Processing Timing Chart Normal ProcessingSingle JOB Buffer Multi JOB Buffer Input/Output Signals Pin no Signal Type Direction Contents ON/X-OFF XON XO FF XO N Xoff XO N XO FF Driver Protocol Timing Chart Cancel Processing Driver Protocol CONT’D Timing Chart Pause and Restart Processing Timing Chart Status Response Processing Status Response Status Byte Definition Cancel Request Command Status ContentsPrint Stop Request Print Start Request Contents Byte no Other Status Responses Contents Byte number Status Responses cont’d ContentsSystem Version Data Request Form Overlay Status Request Contents Byte number Response sequence Normal Status Input Output Signals Pin no Signal Type Direction Contents Status Timing Chart Cancel Process Xoff XON Multi JOB Buffer CONT’D ST X · · ETX Status Request Command Iii Status List Echo Status Contents Echo sequence Cancel Request Command Reference Flowchart Parallel Interface Specifications Centronics OFF Pin no Signal Type Contents Parallel Interface CONT’D Timing Chart Procedure during Paper End Single JOB Buffer CONT’D Data Initia l Data Trobe US Y ELE CT FA ULT Ieee 1284 Interface Timing chartMaximum Receive buffer 95Mbyte Capacity Pin Assignment Ieee 1284 Interface CONT’DMake sure to use a IEEE1284 compliant cable Interface Signals Pin no Signal Type Content Initial Trob E US Y ELE C T FA ULT Timing Chart Normal Process STR OBE ACK Busy Select FAU LT Remaining number Echo Status List Hex Status Contents Contents Byte no Contents Byte number Contents Byte number Using the Centronics Parallel Interface Initial ChecklistObservations Using the Centronics Parallel Interface CONT’D When you send the print job to the printer and it Using the RS232C Serial Interface Understanding the Status Indicators Indicator Activity Cause Remedy Illustration Understanding the LCD Error Messages Error No LCD Message Description Vice center Troubleshooting Match the sequence number of the previously printed Troubleshooting LCD Warning Messages Troubleshooting Guide Symptom Paper is fed but not printed Troubleshooting Guide CONT’D Symptom Low quality print Troubleshooting Guide CONT’D Symptom Print position is misaligned This page is intentionally left blank Interface Specifications Interface connector Mini LAN board Available Interface Boards Label Management Accessories Lift1Installingup the frontthememorycover. card Pcmcia Memory Cartridge This page is intentionally left blank

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