Section 6: Troubleshooting

 

 

 

 

 

Error No.

LCD Message

 

Description

 

 

 

 

 

 

 

 

 

 

 

 

Memory Writing error

 

 

 

 

 

 

 

 

Cause(s):

1.

The memory cartridge is not inserted

 

 

 

2.

There is no space left for copying

 

 

 

3.

The writing or reading operation has failed for some

 

 

 

 

reason

 

 

 

4. The memory has not been properly formatted

12

 

Remedy:

1.

Make sure a memory cartridge has been installed

 

 

 

 

 

 

 

2.

Check that there is enough space for the memory

 

 

 

 

operation

 

 

 

3.

Replace the memory cartridge

 

 

 

4.

Format or reformat the memory cartridge

 

 

Alarm sound:

One long beep

 

 

External signal:

Machine error

 

 

 

13

 

Memory Reading error

 

 

 

 

 

 

Cause:

There is no available space in the cartridge

 

 

Remedy:

Delete unnecessary data in the cartridge to free up mem-

 

 

 

ory space

 

 

Alarm sound:

One long beep

 

 

External signal:

Machine error

 

 

 

 

 

 

Download Data Error

 

 

 

 

 

 

 

 

Cause(s):

1.

Received invalid download

14

 

 

2. There is no download area

 

Remedy:

1.

Check the download data

 

 

 

 

 

2.

Check the download data size

 

 

Alarm sound:

One long beep

 

 

External signal:

Machine error

 

 

 

 

 

 

 

Cutter error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The cutter unit is jammed or clogged

 

 

Remedy:

2.

The cutter blade has not returned to the specified

 

 

 

 

position 1. Clean the cutter unit and clear any paper

15

 

 

 

jams

 

 

 

2.

Press the FEED button to reinstate the proper cutter

 

 

Alarm sound:

 

blade position. If the same error message persists,

 

 

 

contact a sales outlet, dealer, or service center

 

 

External signal:

Three short beeps

 

 

 

Machine error

 

 

 

 

 

 

 

Cutter Open error

 

 

 

 

 

 

 

 

 

Cause(s):

1.

The upper bracket of the cutter unit is open

16

 

 

2.

The sensor is malfunctioning

 

Remedy:

Close the upper bracket of the cutter unit. If the same

 

 

 

 

 

error message persists, contact a sales outlet, dealer, or

 

 

 

service center

 

 

Alarm sound:

Three short beeps

 

 

External signal:

Machine error

 

 

 

 

 

GT Series Operator’s Manual

Page 6-7

Page 141
Image 141
SATO GT424 manual Troubleshooting