SATO GT424 manual About the Head Check function

Section 3: Configuration and Operation

The3.9.10printerTurningcan beHeadset toCheckperformFunctiona checkON/OFFof the print head when printing each label.

Press the / buttons to select the ENABLE or DISABLE option.

The default value is ENABLE.

Press the ENTER button to confirm the setting and proceed to the next screen.

If3.Head9.11ChoosingCheck hasthebeenTypeenabled,ofHeadyouCheckwill see this screen. Here, you can specify the print head checking to be performed unconditionally, or only when barcodes are being printed.

Press the / buttons to select the NORMAL or BARCODE option. The default option is NORMAL.

Press the ENTER button to confirm the setting and proceed to the next screen.

About the Head Check function

•The head check function detects the integrity of the heating elements in the thermal print head. However, malfunctions cannot be detected instantaneously—a few printed labels may start showing printing defects before the printer warns of a print head error.

•After detection of a print head error, use a scanner to check all affected labels.

•When a head check error occurs during normal printing (barcodes, text and graph- ics), press and hold down the FEED button for five seconds. At the next screen, select NORMAL and then press and hold down the LINE and FEED buttons for five seconds to cause printing to resume. If the head check error occurs again, set the type of head check to BARCODE and see if printing can be resumed normally.

•Although restricting the head check type to BARCODE allows you to continue print- ing, you should only do so in order to complete an urgent print job. Check the printed labels to make sure the output is usable in spite of the head error. As soon as possible, stop using the print head to prevent further damage. If necessary, get the print head replaced.

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