OPERATOR’S MANUAL
GT Series
438A ALEXANDRA ROAD #05-01/02 ALEXANDRA TECHNOPARK SINGAPORE
Tel 65 6271 Fax 65 6273 Sales Hotline 65 6276
Copyright
TABLE OF CONTENTS
Cartridge Mode
Adjusting Print Quality
Cleaning The Print Head, Platen and Rollers
How To Clean The Printer Cleaning SET
How To Clean The Printer Cleaning SHEET
Understanding the LCD Error Messages
Using the Centronics Parallel Interface
Using the RS232C SERIAL Interface
Understanding the STATUS INDICATORS
Section 6 Troubleshooting Section 7 Optional Accessories
Section 1 Overview Section 2 Installation
Section 3 Configuration and Operation
Section 4 Cleaning and Maintenance Section 5 Interface Specifications
1.1 GENERAL SPECIFICATIONS
GT412e
Features of SATO GT4xxe Series Printers
Feature
GT408e
GT412
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT408
GT412
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT408
GT412
1.1 GENERAL SPECIFICATIONS CONT’D
Specification
GT408
INSTALLATION
PRINTER PLACEMENT TIPS
SECTION 2 INSTALLATION
SAFETY PRECAUTIONS
THE CAUTION SYMBOL
GENERAL PRECAUTIONS
GT Series Operator’s Manual
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SECTION 2 INSTALLATION 2.1 UNPACKING
Power cable
2.1.1 INCLUDED ACCESSORIES
Global Warranty
Cleaning
Angled Front View
SECTION 2 INSTALLATION 2.1.2 PARTS IDENTIFICATION
IDENTIFYING THE MAIN PRINTER PARTS
Front View
IDENTIFYING THE MAIN PRINTER PARTS
2.1.2 PARTS IDENTIFICATION CONT’D
Rear View
Howremovecabletocoverthe
Angled Front View
Side View Media assembly
SECTION 2 INSTALLATION
IDENTIFYING THE MAIN PRINTER PARTS
2.1.2 PARTS IDENTIFICATION CONT’D
View of Front Panel
Adjustment screwdriver
IDENTIFYING THE MAIN PRINTER PARTS
Carbon ribbon
SECTION 2 INSTALLATION 2.2 LOADING THE CARBON RIBBON
Front Cover
Ribbon feeder
Knob Carbon ribbon
2.2 LOADING THE CARBON RIBBON CONT’D
SECTION 2 INSTALLATION
Paper tube Ribbon feeder Paper tube Print head Paper tube Print head
Label loaded
2.3 LOADING LABELS AND TAGS
RollPaperCharacteristicsLabel
FanfoldPaperCharacteristicsLabel
Release the Lever to lock the Roll Guide in place
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Print head Head release lever purple Roll Guide Lever Roll Guide
Label
2.3 LOADING LABELS AND TAGS CONT’D
Adjust
Pull the purple label damper
Head pressure balance adjustment knob
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Adjusting for the paper width
SETTING
Rear cover
2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Rear cover release screw Rear cover
Label
SECTION 2 INSTALLATION 2.3 LOADING LABELS AND TAGS CONT’D
Adjust
Pull the purple label damper
Fanfold cover
2.3 LOADING LABELS AND TAGS CONT’D
cover
screw
Label Guide
SECTION 2 INSTALLATION
Label Guide Knob
Label Damper
2.3 LOADING LABELS AND TAGS CONT’D
Front Cover
Paper sensor
SECTION 2 INSTALLATION 2.4 REPLACING THE PRINT HEAD
2.5 TURNING THE PRINTER ON/OFF
SECTION 2 INSTALLATION
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GT Series Operator’s Manual
3.1 OPERATING MODES
CONFIGURATION AND OPERATION
Overview of the Operation Panel Status Icon display area
3.2 THE OPERATION PANEL
How To Adjust Screen Contrast
Overview of the Display for Printer Setting Description of Setting
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3.3 SCREEN ICONS AND THEIR MEANING
Section 3 Configuration and Operation
GT Series Operator’s Manual
GT Series Operator’s Manual
3.3 SCREEN ICONS AND THEIR MEANING CONT’D
Section 3 Configuration and Operation
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3.4 ONLINE AND OFFLINE MODES
Speed
3.5 USER MODE
Print head
Print head
Use the
3option.5.7isSettingonly valid Kanjifor printingFontin JapaneseStyle
Press ENTER to confirm your selection and return to the main User
Input Port
3.6 INTERFACE MODE
see Section 3.6.4 above
3.7 CARTRIDGE MODE
When formatting is complete, the next screen appears
Press the ENTER button to return to the main CARTRIDGE MODE screen
GT Series Operator’s Manual
Name of program in memory
3.8 SEMBL MODE
GT Series Operator’s Manual
Press ENTER to return to the main SEMBL Mode screen
3.9 ADVANCED MODE
With3.9.4thisChoosingsetting, youContinuouscan chooseorbetweenTearOffcontinuousOperationpaper feed or Tear Off operation. If a cutter or peeler has been installed correctly, you will also see the DISPENSER and CUTTER settings. If the printer supports linerless labels, you will also see LINERLESS option
The3.9.7printerSettingcanthebe switchedPrintModeto operate in Thermal Transfer or
About the Head Check function
Set3.9.this12Enabling/Disablingoption to enable or disableExternaltheSignalprinter’sOutputexternal signal communication port. If the port is enabled, you can send and receive data using an appropriate device plugged into the EXT port
The3.9.15printerUsingcanthebe Autoset Onlinego into FeatureONLINE mode automatically upon being turned on. Otherwise, the printer starts in the OFFLINE state
The3.9.18ESCSpecifyingsequencethein SBPLProtocolcommandsCodeFormatcan be defined as standard using non-printable code 1BH non-standard some other user code
3.10 HEX DUMP MODE
13.11Make.1Enteringsure theTestprinterPrintis turnedModeOFF
3.11 TEST PRINT MODE
To exit the Test Print mode, turn of the printer
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3.12 OVERVIEW OF ALL MODES
Section 3 Configuration and Operation
GT Series Operator’s Manual
GT Series Operator’s Manual
3.12 OVERVIEW OF ALL MODES CONT’D
Section 3 Configuration and Operation
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
GT Series Operator’s Manual
GT Series Operator’s Manual
Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
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Section 3 Configuration and Operation
3.12 OVERVIEW OF ALL MODES CONT’D
GT Series Operator’s Manual
GT Series Operator’s Manual
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Chart continued on next page
GT Series Operator’s Manual
GT Series Operator’s Manual
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
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3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Chart continued on next page
GT Series Operator’s Manual
GT Series Operator’s Manual
3.12 OVERVIEW OF ADVANCED INTERFACE MODE CONFIGURATIONS CON’TD
Section 3 Configuration and Operation
Page
13.13Make.1Enteringsure theDefaultprinter hasModebeen turned OFF
3.13 RESTORING FACTORY DEFAULT SETTINGS
In3.13the.2previousIfYouChosemenu, toif youResetchosePrinterPRINTERSettingsSETTINGS, the following screen appears
3.14 UNDERSTANDING CONTINUOUS PRINT AND TEAR OFF OPERATIONS
Section 3.5.2 Setting Print Speed
Continuous Print Operation
GT Series Operator’s Manual
Section 3 Configuration and Operation
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When to clean with the supplied cleaning set
CLEANING AND MAINTENANCE
4.2 CLEANING THE PRINT HEAD, PLATEN AND ROLLERS
4.1 INTRODUCTION
4.3 HOW TO CLEAN THE PRINTER CLEANING SET
Be sureCautionto turn off the power before cleaning
4.4 HOW TO CLEAN THE PRINTER CLEANING SHEET
4.5 ADJUSTING PRINT QUALITY
4.5 ADJUSTING PRINT QUALITY CONT’D
GT Series Operator’s Manual
Section 4 Cleaning and Maintenance
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5.1 INTERFACE TYPES
INTERFACE SPECIFICATIONS
Function
5.2 INTERFACE CARD DIP SWITCH SETTINGS RS-232C
5.4 INTERFACE CARD DIP SWITCH SETTINGS WIRELESS LAN
5.3 INTERFACE CARD DIP SWITCH SETTINGS LAN
5.5 INTERFACE CARD DIP SWITCH SETTINGS MINI LAN
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5.6 SERIAL INTERFACE SPECIFICATIONS RS-232C
Basic Specifications
GT Series Operator’s Manual
5.7 READY/BUSY
Interface Signals
Pin Assignments
GT Series Operator’s Manual
5.8 SINGLE JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
GT Series Operator’s Manual
5.9 MULTI JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
Contents
5.10 X-ON/X-OFF
Input/Output Signals
Signal Type
GT Series Operator’s Manual
5.11 SINGLE JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
GT Series Operator’s Manual
5.12 MULTI JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Error Processing
Contents
5.13 DRIVER PROTOCOL
Input/Output Signals
Signal Type
GT Series Operator’s Manual
5.13 DRIVER PROTOCOL CONT’D
Timing Chart - Normal Processing
Timing Chart - Cancel Processing
GT Series Operator’s Manual
Timing Chart - Error Processing
Timing Chart - Pause and Restart Processing
5.13 DRIVER PROTOCOL CONT’D
Page
Timing Chart - Status Response Processing
5.13 DRIVER PROTOCOL CONT’D
GT Series Operator’s Manual
Status Response
5.13 DRIVER PROTOCOL CONT’D
Contents
2 Cancel Request Command
Contents
Contents
Byte no
Contents
5.13 DRIVER PROTOCOL CONT’D
3 Other Status Responses
c Status Responses cont’d
Contents
Contents
5.13 DRIVER PROTOCOL CONT’D
Byte number
Contents
5.13 DRIVER PROTOCOL CONT’D
3 Form Overlay Status Request
Page
Contents
c Status Byte Definition
GT Series Operator’s Manual
GT Series Operator’s Manual
5.13 DRIVER PROTOCOL CONT’D
4 Response sequence
1 Normal
Page
2 Cancel request command
5.13 DRIVER PROTOCOL CONT’D
GT Series Operator’s Manual
Contents
5.14 STATUS
Input Output Signals
Signal Type
GT Series Operator’s Manual
5.15 MULTI JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Cancel Process
GT Series Operator’s Manual
5.15 MULTI JOB BUFFER CONT’D
Timing Chart - Normal Processing
Timing Chart - Cancel Process
Page
Timing Chart - Error Processing
5.15 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
Status Response
The details of each request or echo command are explained below
1 Status Request Command
5.15 MULTI JOB BUFFER CONT’D
5.15 MULTI JOB BUFFER CONT’D
2 Cancel Request Command
Contents
Contents
Receive, analyze, edit
5.15 MULTI JOB BUFFER CONT’D
3 Echo sequence
GT Series Operator’s Manual
GT Series Operator’s Manual
2 Cancel Request Command
5.15 MULTI JOB BUFFER CONT’D
3 Echo sequence
Display ID number
5.16 REFERENCE FLOWCHART
Error detection?
Reception status?
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5.17 PARALLEL INTERFACE SPECIFICATIONS CENTRONICS
Basic Specifications
GT Series Operator’s Manual
Contents
5.17 PARALLEL INTERFACE CONT’D
Interface Signals
Signal Type
GT Series Operator’s Manual
5.18 SINGLE JOB BUFFER
Timing Chart - Normal Processing
Timing Chart - Procedure during Paper End
5.18 SINGLE JOB BUFFER CONT’D
Timing Chart - Error Processing
GT Series Operator’s Manual
DATA Initia l
5.19 MULTI JOB BUFFER
GT Series Operator’s Manual
Page
R eceive, ana
5.19 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
Receive, an alyze, edit
R eceive, an alyze, e dit
5.19 MULTI JOB BUFFER CONT’D
GT Series Operator’s Manual
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5.20 IEEE 1284 INTERFACE
Basic Specifications
Near full clear
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5.20 IEEE 1284 INTERFACE CONT’D
Pin Assignment
GT Series Operator’s Manual
Pin Assignment
5.21 INTERFACE SIGNALS
With Centronics standards, each signal pin placement is as follows
5.20 IEEE 1284 INTERFACE CONT’D
Receive, analyze, edit
5.22 SINGLE JOB BUFFER
GT Series Operator’s Manual
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5.22 SINGLE JOB BUFFER CONT’D
Timing Chart - Procedure during Paper End
GT Series Operator’s Manual
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5.23 MULTI JOB BUFFER
Timing Chart - Normal Process
GT Series Operator’s Manual
5.23 MULTI JOB BUFFER CONT’D
Timing Chart - Procedure during Paper End
GT Series Operator’s Manual
5.24 DRIVER PROTOCOL
5.24 DRIVER PROTOCOL CONT’D
Contents
Echo Status
Status
Contents
Contents
Status
Contents
5.24 DRIVER PROTOCOL CONT’D
Byte no
Byte no
Contents
Contents
5.24 DRIVER PROTOCOL CONT’D
Contents
5.24 DRIVER PROTOCOL CONT’D
Byte number
Observations
TROUBLESHOOTING
6.1 INITIAL CHECKLIST
6.2 USING THE CENTRONICS PARALLEL INTERFACE
6.2 USING THE CENTRONICS PARALLEL INTERFACE CONT’D
Observations
6.3 USING THE RS232C SERIAL INTERFACE
Cause
6.4 UNDERSTANDING THE STATUS INDICATORS
Indicator
Activity
Page
6.5 UNDERSTANDING THE LCD ERROR MESSAGES
Error No
GT Series Operator’s Manual
Head related error
Section 6 Troubleshooting
Error No
Clean the paper path to establish a smooth paper flow
Page
Section 6 Troubleshooting
Error No
GT Series Operator’s Manual
Remove the wound label. If the same error message per
Section 6 Troubleshooting
Error No
Item Number error
Page
Section 6 Troubleshooting
Error No
GT Series Operator’s Manual
LCD Message
6.6 LCD WARNING MESSAGES
Error No
GT Series Operator’s Manual
Symptom The display remains blank when the power switch is pressed
6.7 TROUBLESHOOTING GUIDE
What to check
Remedy
GT Series Operator’s Manual
6.7 TROUBLESHOOTING GUIDE CONT’D Symptom Low quality print
What to check
Remedy
Remedy
6.7 TROUBLESHOOTING GUIDE CONT’D
Symptom Print position is misaligned
What to check
GT Series Operator’s Manual
Section 6 Troubleshooting
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Interface Specifications Interface connector
OPTIONAL ACCESSORIES
7.1 INTRODUCTION
7.2 AVAILABLE INTERFACE BOARDS
¤ Cutter Unit factory option
7.3 LABEL MANAGEMENT ACCESSORIES
¤ Peel unit with mounting winder factory option
¤ Simplified peel unit factory option
17.3.Lift1Installingup the frontthememorycover. card
7.3 PCMCIA MEMORY CARTRIDGE
GT Series Operator’s Manual
Section 7 Optional Accessories
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