This chapterprovides basic troubleshootinginformationfor your interactive whiteboardsy stem.
Foriss ues notc overedin this c hapter,consult the SMARTSupport website (smarttech.com/support)
orcontact y ourauthorized SMART reseller(smarttech.com/where).
Before you start
Beforeyou troubleshooty ourinteractive whiteboards ystem or contact your authorizedSMART
reselleror SMARTSupportfor assist ance,y ouneed to do the following:
lLocateyour interactive whiteboardsy stem’s status lights
lLocateyour interactive whiteboardsy stem’s serial numbers

Locatingstatus lights

Youinteractive whiteboard system consists of several components,w hich havetheir own status
lights:
lYourinteractive whiteboard’s Readyl ightis located on the lower-rightof the frame.
lYourprojector’s Power ( )and Service ( ) lights are located ont hebottom of t heprojector.
lTheECP’ s Power button(see Using the Extended Control Panel(ECP) on page25) also
functions as a status light.

Locatingserial numbers

TheSMARTBoard 600s eriesinteractive whiteboard serialnumber is located on the lower-rightedge
of yourinteractive whiteboard’s frame. Formore information, see the SMARTBoard600 andD 600
seriesinteractive whiteboardinstallation and user’sguide (smarttech.com/kb/001414).
CH A P T E R 6
Troubleshootingyour interactivewhiteboard system
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