Projector
Power light
Projector
Service light
ECP light Ready light
Projected
image
Touch and
pen control
Statusand related
troubleshootin g
Solidgreen Off Solid green Flashing
amber
N/A N/A The interactivewhiteboard’s
controllermodule is ready to receive a
firmwareupdate or is applying a
firmwareupdate.
If the Ready light flashes amber but
nofirmware update appears on the
screen,s eeR esolving controller
moduleissues onnext page.
Error statuses
Solidgreen Off Solid green Solidgreen Incorrect Fullc ontrol There’san iss ue with the projected
image.
SeeResolving image issues onpage
50.
Solidgreen Off Solid green Solidgreen Correct None There’san iss uew ith the interactive
whiteboard.
SeeResolving operation issues on
nextpage.
Solidgreen Off Solid green Flashinggreen Correct Touchonly SMARTProductDrivers isn’t
installedor runningc orrectly on the
connectedcomputer.
Solidgreen Off Solid green Off
OR
Solidred
N/A None T here’s anis sue with the connections
betweenthe interactive w hiteboard
andthe other components of t he
system.
SeeResolving connection issues on
nextpage.
Solidgreen Off Off Off
OR
Solidred
N/A N/A The ECPisn’t receivingpower.
SeeResolving ECP issues onpage
54.
Solidamber Flashingred N/A N/A None N/ A There’saniss uewitht heprojector
lamp.
SeeThe “Lamp Failure”m essage
appearson page 49.
Off Flashing red Flashing green
andamber
Off None None The projector’soperatingtemperature
hasbeen exceeded.
SeeThe “Projector Overheated”, “Fan
Failure”or “Color WheelF ailure”
messageappears on page 48.
Off Solid red N/A N/ A None N/A There’san issuewith theprojector’s
fanor color wheel.
SeeThe “Projector Overheated”, “Fan
Failure”or “Color WheelF ailure”
messageappears on page 48.
Off Off Off Off None None Theprojector powercable isn’t
properlyconnected.
OR
There’san issue wit h the mains
powersupply (for example, t hec ircuit
breakeris off).
CH A P T E R 6Troubleshootingyour interactivewhiteboard system46