hasobstructions, or if you swivel the projector too far fromt hev erticalc enterof your interactive
whiteboard.
Use the instructions in the includedSMARTBoard 660i5,680i5,685i5or 690i5 interactive whiteboard
system installation guide (smarttech.com/kb/154547)to eliminatemost image alignmentissues.
Theprojector imagec ansli p if the projectoris moved often orinstalled in a location proneto v ibration,
such as next to a heavy door.Follow t heseprecautions to help preventthe image from becoming
misaligned:
lMakes urethat the installation wall is plumband square anddoesn’t move or vibrate
excessively.
lMakes urethat there are noobstructions behind the projector’swall-mountingbracket, and that
thebracket is firmly secured to the wall accordingt o the installationinstructions.
lAdjust the projectedimage. See the includedSMARTBoard 660i5,680i5,685i5and 690i5
interactivewhiteboard system installation guide (smarttech.com/kb/154547)andAdjusting the
image onpage23.
Resolvingaudio issues
Theprojector doesn’thave integrated speakers,but y ouc anconnect an audio system to the audio
outputconnector in the projector’sc onnectionpanel. If no sound is coming from youraudio system,
performthe following procedure.
gTo resolveaudio i ssues
1. Ensure that the speakers’or audio system’s c ablesare properlyc onnectedto the audio output
plugon the projector’s connectionpanel.
2. Press the Mute button onthe projector’sremote control, andif Audio Muteis on, turn it off.
3. Check the ECP’s volume knob oruse t heprojector’s remote controlto ensure that the volume
isn’t at the lowest setting.
4. Ensure thaty ourspeaker oraudio system is onand that the volumeis turned up.
5. Check that your source input, such as your computeror video device, isn’t malfunctioning.
Ensurethat its audiooutput is on andthat t hev olumeisn’t s et to the lowest position.
NN OT E
Youmust display the source input’s videoto play it s audiot hroughthe connectedspeakers
oraudio system.
6. If t heprevious steps don’t resolve the issue, contact your authorizedSMART reseller.
CH A P T E R 6
Troubleshootingyour interactivewhiteboard system
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