SMC Networks SMC2555W-AG manual Troubleshooting

Troubleshooting

2.If the access point cannot be configured using Telnet, a web browser, or SNMP software:

•Be sure to have configured the access point with a valid IP address, subnet mask and default gateway.

•If VLANs are enabled on the access point, the management station should be configured to send tagged frames with a VLAN ID that matches the access point’s native VLAN (default VLAN 1, page 5-19). However, to manage the access point from a wireless client, the AP Management Filter should be disabled (page 5-19).

•Check that you have a valid network connection to the access point and that the Ethernet port or the wireless interface that you are using has not been disabled.

•If you are connecting to the access point through the wired Ethernet interface, check the network cabling between the management station and the access point. If you are connecting to the access point from a wireless client, ensure that you have a valid connection to the access point.

•If you cannot connect using Telnet, you may have exceeded the maximum number of concurrent Telnet sessions permitted (i.e, four sessions). Try connecting again at a later time.

3.If you cannot access the on-board configuration program via a serial port connection:

•Be sure you have set the terminal emulator program to VT100 compatible, 8 data bits, 1 stop bit, no parity and 9600 bps.

•Check that the null-modem serial cable conforms to the pin-out connections provided in Appendix B.

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