Example of Paper Jam, Troubleshooting | Xerox 421 manual

Example of Paper Jam

See the following for an example of typical jam clearance messages.

Troubleshooting

Open the right side cover.

Use the scroll key to proceed to the next step and press [Enter].

Remove any paper visible in this area.

Clear paper jam

Open side cover.

1/3

Clear paper jam Remove jammed paper

2/3

Green wheel

Basic

Rotate the green wheel

toward you and remove any	Remove paper
jammed paper as it appears
between the rollers.

WorkCentre Pro 421 User Guide

6-3

Image 145

Xerox 421 manual Example of Paper Jam, Troubleshooting

Contents

WorkCentre Pro AL7 1HE England Table of Contents Print Copy Maintaining the Product Basic Troubleshooting Machine Defaults & Setups Index Index-i Appendix a Safety Notes Table of Contents-viii About This Guide Finding Information in the User Guide About This Guide Customer Support Orientation ConventionsImage Orientation Portrait Long Edge Feed LEF Feed OrientationLEF Orientation Short Edge Feed SEF Italic Typeface Bracket Text TypefaceQuick Pathway Hints Related Information Sources WorkCentre Pro 421 User Guide Product Overview Added Features Using Department CodesSystem Overview Ready to copy Paper Auto Enter department codeOutput Collated 100% WorkCentre Pro 421E Identifying the Machine Configurations and Components WorkCentre Pro 421DE WorkCentre Pro 421DEi European Product WorkCentre Pro 421DEi North American Product WorkCentre Pro 421Pi Components Optional Additional Memory Bypass Tray Control Panel Components and Function Keys Description Function PC LED Powering On Power ON/OFFPowering Off Power Save Sleep Mode Energy Saver Standby Mode Modes FeaturesMachine Status Default settings Features KeyMachine Status Key Machine status Machine Status Options WorkCentre Pro 421 User Guide Lighten/Darken Standard FeaturesReduce/Enlarge Paper Supply Load the Originals Copying Procedure If necessary, adjust the sliding guides to the paper size Document Glass Press the Features Key Select the Copy Features Enter the Quantity Select original size Press Start Using Job Interrupt Lighten/Darken Standard Copy FeaturesLighten/ Auto Darken Manual Toner Saver Lighten/Darken Options Reduce/Enlarge Reduce/ 100% Enlarge Auto% Preset% Variable% Whole ImageReduce/Enlarge Options WorkCentre Pro 421 User Guide Paper Paper Supply5x11 Supply 11x17 Auto Paper Original Type Options Original Type Sided Added FeaturesSided Output OutputCollated Collated/Offset Uncollated Done Press start to res ume Scan next original Pre ss start to res umeMaking Collated Sets from the Document Glass Sided Options Sided Bound Original Bound OriginalOff On Both pages On Binder Erase Bound Original Options Image Shift Image ShiftLeft Margin Right Margin Image Shift Options Edge Erase Edge EraseEdge Erase Options Up Options Booklet Sided Bound Original Off Image Shift Edge Erase BookletBooklet Off Annotation AnnotationNumber # # + Date & Time Annotation Options Build Job Build Job Scanning into memory Change current settings5x11 Scanning 001 Lighten/Darken Auto Edge Erase Off SettingEnd build job Stored Job Stored JobStore To Store a Job To Retrieve a Stored Job RetrieveRetrieve Store Paper Type Bypass Tray Only Transparency HeavyweightPaper Type Paper Type Options Menu map Menu MapMenu map Printing accepted Default settings Changing Copy DefaultsCopy defaults Copy Defaults Copy defaultsCopy Default Option Settings Description Reduce/Enlarge Reduce/Enlarge Copy Default Option Settings Description Sides Imaged Print Print Drivers Printing ProcedureXerox Network Print Drivers Xerox GDI Print Driver PC requirements are shown below Select Print Create the Document Select the Printer Driver Features Print the Job Job processing...wait Retrieve the Print JobJob exceeds memory...wait Machine defaults Copy defaults Accessing Printer DefaultsPrinter defaults Managing Print Jobs Cancel current job? Printer defaultsCancel current job Force feed Form feed Cancel current job Setting up Force FeedForce feed Forced form feed? Cancel current job Force feedForcing a Form Feed Form feed Auto Start Control Options Printer Driver Features Search ContentsBack File-Exit Installable Options Printer Configuration Memory MB Offset Function Paper/OutputCopies Size Select PaperType Paper Tray Collation Sided Printing Output Destination Normal Layout Multiple-up Multiple-up Grayscale Image Options True Type Fonts Graphics Resolution Print Quality Overlays Overlays Print Overlay Creation Status Selected Overlay Status Fonts Installed Fonts Copy Fonts to New Port Add FontsPrint Font Listing Status Watermark Watermarks Angle Content Position from center About Changing Printer Defaults Force feed Printer DefaultsForm feed Restore factory settings Printer Default Option Settings Description Test printDetect paper mismatch Maintaining the Product Cleaning the WorkCentre Pro Cleaning Control Panel, Keyboard, LCD Display Document Glass and Constant Velocity Transport GlassDocument Feeder and Output Tray Transfer Corotron Wire Shoulders WorkCentre Pro 421 User Guide Transfer Corotron Wire casing Customer Part Number Replaceable Unit Europe Ordering SuppliesSupplies Telephone Number Replacing the Toner Cartridge Customer Replaceable Units WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Close the Front Cover Replacing the Drum Cartridge Maintaining the Product WorkCentre Pro 421 User Guide Remove the new Drum Cartridge from the box Front Back Right WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Replacing the Ozone Filter Loading the Paper Trays Loading Paper Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product Paper trays Machine defaultsPaper tray size Select paper size Tray is now set up correctly and ready to use Loading the Bypass Tray Basic Troubleshooting Jam Clearance Access Areas Example of Paper Jam Troubleshooting Preventing Paper Jams Clear paper jam Close side cover Example of Document Feeder ADF/DADF Jam Displaying Error Codes Calling for ServiceCustomer Support Telephone Number Error Messages Error Messages and CodesError Message Description and Corrective Action Error Message Description and Corrective Action Service Error Codes ADU Basic Image Quality Problems Machine Defaults & Setups Changing Machine Defaults Default paper tray Default paper trayPaper Trays Auto paper Paper tray size Timers TimersTimers Time out Standby mode Standby Mode120 Sleep Mode Standby mode 240min 1minTime out Standby mode Sleep mode Sleep Mode 240min 3min Interrupt Key EnableInterrupt key Interrupt key Speaker volume Speaker VolumeAlarm volume Speaker volume Department Codes Department codes Setup of the Master Department CodeMaster code Department code Modify current codes Setup of individual Department CodesDelete all codes Print all codes Enter master code 1 or Enter department code Department number Enter master code Modifying and Deleting Department Codes Delete Department number Unavailable. Already assignedModify Retain Department number Deleted Modify DeleteDepartment number Enter department code Delete Modify Using Department Codes Printing Reports Default settingsPrint report Department Code Report Settings reportPrint report Department code Settings Report To Print the Settings Report Settings reportSettings report Default settings Print report Changing the Initial SetupInitial setup Setting Initial SetupDate & Time Date & Time Time Format Time formatTime format Hour Date Format Date formatDate format Month Format Numeric Month formatName Localization LocalizationLocalization Inches Language LanguageLanguage English Machine serial number Machine Serial NumberMachine serial number Customer support Customer SupportCustomer support number Customer support Xerox Supply Number Xerox supply numberXerox supply number Network Network Menu Map Default settings Print report Initial setup Automatic Test Self TestSelf test Self test Individual Test Auto testIndividual test Individual test Print test PrintTest ResultAuto test Individual test Print test result 800 Customer Support Number Xerox supply number Total print counter Machine revisions Machine Serial Number34300021932 Total print counter Machine revisions Xerox Supply Number Total print counter Total Print CounterTotal print counter 3980 Machine revisions Machine RevisionsMachine revisions Appendix a Safety Notes WorkCentre Pro 421 User Guide Agency Semko Safety Standards AL7 1HE Regulatory Information Appendix a Safety Notes Electricity at Work Regulations UK only Laser Safety Question Is Xerox equipment safe? Question What is the Electricity at Work Regulation?Question Is the Xerox equipment in my premises safe? Question I require records of all tests Certification to 1999/5/EC Send Header Requirements FCC RegulationsData Coupler Information Appendix a Safety Notes WorkCentre Pro 421 User Guide Canadian Certification Energy Star Environmental Compliance Appendix B Specifications Hardware Configuration Machine SpecificationsMachine Weight Accessibility Copy Magnifications Copy SpeedWarm-up Time Europe Americas Approved Media Automatic Document Feeder Duplex Automatic Document FeederTrays 1 Bypass Tray Centre Tray Electrical SpecificationsFor Use in Bypass Tray Only GDI Print Driver Numerics Index Index-ii Index-iii Index-iv Index-v Index-vi Index-vii Index-viii