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Xerox 421 manual Customer Support, Customer support number

Models: 421

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Customer Support

Setups

Select [Customer Support]

using the scroll key and press [Enter].

Ensure [Customer support number] is selected and press [Enter].

Use the numeric keypad to enter the Customer Support telephone number and press

[Enter].

Press [Features] key to return to the Ready mode.

Use this option to store the Xerox Customer Support telephone number and the Xerox Supplies telephone number.

Initial Setup

01.Date & Time

02.Localization

03. Language

04.Machine serial number

05.Customer support

06.Network

Customer support

01.Customer support number

02.Xerox supply number

.

Customer support number

Number (20 max) :

Machine Defaults &

WorkCentre Pro 421 User Guide

7-31

Image 185

Xerox 421 manual Customer Support, Customer support number

Contents

WorkCentre Pro AL7 1HE England Table of Contents Print CopyMaintaining the Product Basic TroubleshootingMachine Defaults & Setups Index Index-i Appendix a Safety NotesTable of Contents-viii About This Guide Finding Information in the User Guide About This Guide Customer Support Orientation ConventionsImage Orientation PortraitLong Edge Feed LEF Feed OrientationLEF Orientation Short Edge Feed SEFQuick Pathway Bracket Text TypefaceItalic Typeface Hints Related Information Sources WorkCentre Pro 421 User Guide Product Overview Added Features Using Department CodesSystem Overview Ready to copyOutput Collated 100% Enter department codePaper Auto WorkCentre Pro 421E Identifying the Machine Configurations and ComponentsWorkCentre Pro 421DE WorkCentre Pro 421DEi European Product WorkCentre Pro 421DEi North American Product WorkCentre Pro 421Pi Components Optional Additional Memory Bypass TrayControl Panel Components and Function Keys Description Function PC LED Powering Off Power ON/OFFPowering On Power Save Sleep Mode Energy Saver Standby ModeMachine Status FeaturesModes Default settings Features KeyMachine Status Key Machine statusMachine Status Options WorkCentre Pro 421 User Guide Lighten/Darken Standard FeaturesReduce/Enlarge Paper SupplyLoad the Originals Copying ProcedureIf necessary, adjust the sliding guides to the paper size Document Glass Press the Features Key Select the Copy Features Enter the Quantity Select original size Press StartUsing Job Interrupt Lighten/Darken Standard Copy FeaturesLighten/ Auto Darken Manual Toner Saver Lighten/Darken OptionsReduce/Enlarge Options Reduce/ 100% Enlarge Auto% Preset% Variable% Whole ImageReduce/Enlarge WorkCentre Pro 421 User Guide Paper Paper Supply5x11 Supply 11x17 Auto PaperOriginal Type Options Original TypeSided Added FeaturesSided Output OutputCollated Collated/Offset UncollatedMaking Collated Sets from the Document Glass Pre ss start to res umeDone Press start to res ume Scan next original Sided Options SidedBound Original Bound OriginalOff On Both pages On Binder EraseBound Original Options Image Shift Image ShiftLeft Margin Right Margin Image Shift OptionsEdge Erase Options Edge EraseEdge Erase Up Options Booklet Booklet Off BookletSided Bound Original Off Image Shift Edge Erase Annotation AnnotationNumber # # + Date & Time Annotation OptionsBuild Job Build JobScanning into memory Change current settings5x11 Scanning 001End build job SettingLighten/Darken Auto Edge Erase Off Stored Job Stored JobStore To Store a JobTo Retrieve a Stored Job RetrieveRetrieve StorePaper Type Bypass Tray Only Transparency HeavyweightPaper Type Paper Type OptionsMenu map Menu MapMenu map Printing acceptedCopy defaults Changing Copy DefaultsDefault settings Copy Defaults Copy defaultsCopy Default Option Settings Description Reduce/Enlarge Reduce/EnlargeCopy Default Option Settings Description Sides Imaged Print Print Drivers Printing ProcedureXerox Network Print Drivers Xerox GDI Print DriverPC requirements are shown below Select Print Create the DocumentSelect the Printer Driver Features Print the Job Job exceeds memory...wait Retrieve the Print JobJob processing...wait Machine defaults Copy defaults Accessing Printer DefaultsPrinter defaults Managing Print JobsCancel current job? Printer defaultsCancel current job Force feed Form feedForce feed Setting up Force FeedCancel current job Forced form feed? Cancel current job Force feedForcing a Form Feed Form feedAuto Start Control Options Printer Driver FeaturesSearch ContentsBack File-ExitInstallable Options Printer ConfigurationMemory MB Copies Paper/OutputOffset Function Type Select PaperSize Paper Tray Collation Sided PrintingOutput Destination Normal LayoutMultiple-up Multiple-upGrayscale Image OptionsTrue Type Fonts Graphics ResolutionPrint Quality Overlays OverlaysPrint Overlay Creation Status Selected Overlay StatusFonts Installed FontsCopy Fonts to New Port Add FontsPrint Font Listing StatusWatermark WatermarksAngle ContentPosition from center AboutChanging Printer Defaults Form feed Printer DefaultsForce feed Detect paper mismatch Printer Default Option Settings Description Test printRestore factory settings Maintaining the Product Cleaning the WorkCentre Pro CleaningDocument Feeder and Output Tray Document Glass and Constant Velocity Transport GlassControl Panel, Keyboard, LCD Display Transfer Corotron Wire Shoulders WorkCentre Pro 421 User Guide Transfer Corotron Wire casing Supplies Telephone Number Ordering SuppliesCustomer Part Number Replaceable Unit Europe Replacing the Toner Cartridge Customer Replaceable UnitsWorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Close the Front Cover Replacing the Drum Cartridge Maintaining the Product WorkCentre Pro 421 User Guide Remove the new Drum Cartridge from the box Front Back Right WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Replacing the Ozone Filter Loading the Paper Trays Loading PaperMaintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product Paper trays Machine defaultsPaper tray size Select paper sizeTray is now set up correctly and ready to use Loading the Bypass Tray Basic Troubleshooting Jam Clearance Access AreasExample of Paper Jam TroubleshootingPreventing Paper Jams Clear paper jam Close side coverExample of Document Feeder ADF/DADF Jam Customer Support Telephone Number Calling for ServiceDisplaying Error Codes Error Message Description and Corrective Action Error Messages and CodesError Messages Error Message Description and Corrective Action Service Error CodesADU Basic Image Quality Problems Machine Defaults & Setups Changing Machine Defaults Default paper tray Default paper trayPaper Trays Auto paperPaper tray size Timers TimersTimers Time out120 Standby ModeStandby mode Sleep Mode Standby mode 240min 1minTime out Standby mode Sleep modeSleep Mode 240min 3min Interrupt Key EnableInterrupt key Interrupt keySpeaker volume Speaker VolumeAlarm volume Speaker volumeDepartment Codes Department codes Setup of the Master Department CodeMaster code Department codeDelete all codes Print all codes Setup of individual Department CodesModify current codes Enter master code 1 or Enter department code Department number Enter master codeModifying and Deleting Department Codes Delete Department number Unavailable. Already assignedModify Retain Department number DeletedModify DeleteDepartment number Enter department code Delete ModifyUsing Department Codes Print report Default settingsPrinting Reports Department Code Report Settings reportPrint report Department codeSettings Report Settings report Settings reportTo Print the Settings Report Initial setup Changing the Initial SetupDefault settings Print report Setting Initial SetupDate & Time Date & TimeTime Format Time formatTime format HourDate Format Date formatDate format Month FormatName Month formatNumeric Localization LocalizationLocalization InchesLanguage LanguageLanguage EnglishMachine serial number Machine Serial NumberMachine serial number Customer support Customer SupportCustomer support number Customer supportXerox supply number Xerox supply numberXerox Supply Number Network NetworkMenu Map Default settings Print report Initial setupAutomatic Test Self TestSelf test Self testIndividual Test Auto testIndividual test Individual testPrint test PrintTest ResultAuto test Individual test Print test result800 Customer Support Number34300021932 Machine Serial NumberXerox supply number Total print counter Machine revisions Total print counter Machine revisions Xerox Supply NumberTotal print counter Total Print CounterTotal print counter 3980Machine revisions Machine RevisionsMachine revisions Appendix a Safety Notes WorkCentre Pro 421 User Guide Agency Semko Safety StandardsAL7 1HE Regulatory InformationAppendix a Safety Notes Electricity at Work Regulations UK only Laser SafetyQuestion Is the Xerox equipment in my premises safe? Question What is the Electricity at Work Regulation?Question Is Xerox equipment safe? Question I require records of all tests Certification to 1999/5/EC Data Coupler Information FCC RegulationsSend Header Requirements Appendix a Safety Notes WorkCentre Pro 421 User Guide Canadian Certification Energy Star Environmental ComplianceAppendix B Specifications Hardware Configuration Machine SpecificationsMachine Weight AccessibilityCopy Magnifications Copy SpeedWarm-up Time Europe AmericasApproved Media Automatic Document Feeder Duplex Automatic Document FeederTrays 1 Bypass TrayFor Use in Bypass Tray Only Electrical SpecificationsCentre Tray GDI Print Driver Numerics IndexIndex-ii Index-iii Index-iv Index-v Index-vi Index-vii Index-viii