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Xerox 421 manual Clear paper jam Close side cover, Preventing Paper Jams

Models: 421

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Open the exit cover as shown

here.

Remove any jammed paper inside the exit unit.

Use the scroll key to proceed to the next step and press [Enter].

Close the exit cover and the right hand side cover.

Clear paper jam

Close side cover

3/3

NOTE: The display instructions may vary depending on the options installed.

Preventing Paper Jams

Paper jams happen for a variety of reasons. Use the following recommendations to reduce the potential for jams.

- Use only recommended paper. (Refer to Appendix B - Specifications).

-Store paper in dry conditions, away from extreme heat or cold. Protect unused paper by storing it in its wrapper, on a flat surface, until you are ready to use it.

-Paper must be loaded correctly in the tray you select for the job. The orientation of the paper in the paper tray must match the orientation of the originals. Check the fill line in the tray to make sure the paper tray is not overloaded.

-Do not use paper that is torn, wrinkled, or folded.

-Ensure that the paper size has been selected correctly for the relevant paper tray.

6-4	WorkCentre Pro 421 User Guide

Image 146

Xerox 421 manual Clear paper jam Close side cover, Preventing Paper Jams

Contents

WorkCentre Pro AL7 1HE England Table of Contents Copy PrintBasic Troubleshooting Maintaining the ProductMachine Defaults & Setups Appendix a Safety Notes Index Index-iTable of Contents-viii About This Guide Finding Information in the User Guide About This Guide Customer Support Image Orientation ConventionsOrientation PortraitLEF Orientation Feed OrientationLong Edge Feed LEF Short Edge Feed SEFQuick Pathway Bracket Text TypefaceItalic Typeface Hints Related Information Sources WorkCentre Pro 421 User Guide Product Overview System Overview Using Department CodesAdded Features Ready to copyOutput Collated 100% Enter department codePaper Auto Identifying the Machine Configurations and Components WorkCentre Pro 421EWorkCentre Pro 421DE WorkCentre Pro 421DEi European Product WorkCentre Pro 421DEi North American Product WorkCentre Pro 421Pi Components Bypass Tray Optional Additional MemoryControl Panel Components and Function Keys Description Function PC LED Powering Off Power ON/OFFPowering On Power Save Standby Mode Sleep Mode Energy SaverMachine Status FeaturesModes Machine Status Key Features KeyDefault settings Machine statusMachine Status Options WorkCentre Pro 421 User Guide Reduce/Enlarge Standard FeaturesLighten/Darken Paper SupplyCopying Procedure Load the OriginalsIf necessary, adjust the sliding guides to the paper size Document Glass Press the Features Key Ready to copySelect the Copy Features Enter the Quantity Press Start Select original sizeUsing Job Interrupt Ready to copyLighten/ Auto Darken Manual Toner Saver Standard Copy FeaturesLighten/Darken Lighten/Darken OptionsReduce/Enlarge Options Reduce/ 100% Enlarge Auto% Preset% Variable% Whole ImageReduce/Enlarge WorkCentre Pro 421 User Guide 5x11 Paper SupplyPaper Supply 11x17 Auto PaperOriginal Type Original Type OptionsSided Added FeaturesSided Collated OutputOutput Collated/Offset UncollatedMaking Collated Sets from the Document Glass Pre ss start to res umeDone Press start to res ume Scan next original Sided Sided OptionsOff Bound OriginalBound Original On Both pages On Binder EraseBound Original Options Left Margin Right Margin Image ShiftImage Shift Image Shift OptionsEdge Erase Options Edge EraseEdge Erase Up Options Booklet Booklet Off BookletSided Bound Original Off Image Shift Edge Erase Number # # + Date & Time AnnotationAnnotation Annotation OptionsBuild Job Build Job5x11 Change current settingsScanning into memory Scanning 001End build job SettingLighten/Darken Auto Edge Erase Off Store Stored JobStored Job To Store a JobRetrieve RetrieveTo Retrieve a Stored Job StorePaper Type Transparency HeavyweightPaper Type Bypass Tray Only Paper Type OptionsMenu map Menu MapMenu map Printing acceptedCopy defaults Changing Copy DefaultsDefault settings Copy Default Option Settings Description Reduce/Enlarge Copy defaultsCopy Defaults Reduce/EnlargeCopy Default Option Settings Description Sides Imaged Print Xerox Network Print Drivers Printing ProcedurePrint Drivers Xerox GDI Print DriverPC requirements are shown below Create the Document Select PrintSelect the Printer Driver Features Print the Job Job exceeds memory...wait Retrieve the Print JobJob processing...wait Printer defaults Accessing Printer DefaultsMachine defaults Copy defaults Managing Print JobsCancel current job Printer defaultsCancel current job? Force feed Form feedForce feed Setting up Force FeedCancel current job Forcing a Form Feed Cancel current job Force feedForced form feed? Form feedUsing Job Interrupt Auto StartPrinter Driver Features Control OptionsBack ContentsSearch File-ExitPrinter Configuration Installable OptionsMemory MB Copies Paper/OutputOffset Function Type Select PaperSize Paper Tray Sided Printing CollationImage Orientation Output DestinationLayout NormalMultiple-up Multiple-upImage Options GrayscaleTrue Type Fonts Resolution GraphicsPrint Quality Overlays OverlaysPrint Selected Overlay Status Overlay Creation StatusInstalled Fonts FontsPrint Font Listing Add FontsCopy Fonts to New Port StatusWatermarks WatermarkContent AngleAbout Position from centerChanging Printer Defaults Machine statusForm feed Printer DefaultsForce feed Detect paper mismatch Printer Default Option Settings Description Test printRestore factory settings Maintaining the Product Cleaning Cleaning the WorkCentre ProDocument Feeder and Output Tray Document Glass and Constant Velocity Transport GlassControl Panel, Keyboard, LCD Display Transfer Corotron Wire Shoulders WorkCentre Pro 421 User Guide Transfer Corotron Wire casing Supplies Telephone Number Ordering SuppliesCustomer Part Number Replaceable Unit Europe Customer Replaceable Units Replacing the Toner CartridgeWorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Close the Front Cover Replacing the Drum Cartridge Maintaining the Product WorkCentre Pro 421 User Guide Remove the new Drum Cartridge from the box Front Back Right WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Replacing the Ozone Filter Loading Paper Loading the Paper TraysMaintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product Paper tray size Machine defaultsPaper trays Select paper sizeTray is now set up correctly and ready to use Loading the Bypass Tray Basic Troubleshooting Access Areas Jam ClearanceTroubleshooting Example of Paper JamClear paper jam Close side cover Preventing Paper JamsExample of Document Feeder ADF/DADF Jam Customer Support Telephone Number Calling for ServiceDisplaying Error Codes Error Message Description and Corrective Action Error Messages and CodesError Messages Error Message Description and Corrective Action Error Codes ServiceADU Basic Image Quality Problems Machine Defaults & Setups Changing Machine Defaults Machine statusPaper Trays Default paper trayDefault paper tray Auto paperPaper tray size Timers TimersTimers Time out120 Standby ModeStandby mode Time out Standby mode Standby mode 240min 1minSleep Mode Sleep modeSleep Mode 240min 3min Interrupt key EnableInterrupt Key Interrupt keyAlarm volume Speaker VolumeSpeaker volume Speaker volumeDepartment Codes Master code Setup of the Master Department CodeDepartment codes Department codeDelete all codes Print all codes Setup of individual Department CodesModify current codes Department number Enter master code Enter master code 1 or Enter department codeModifying and Deleting Department Codes Modify Retain Department number Unavailable. Already assignedDelete Department number DeletedDepartment number Enter department code DeleteModify Delete ModifyUsing Department Codes Enter department codePrint report Default settingsPrinting Reports Print report Settings reportDepartment Code Report Department codeSettings Report Settings report Settings reportTo Print the Settings Report Initial setup Changing the Initial SetupDefault settings Print report Date & Time Initial SetupSetting Date & TimeTime format Time formatTime Format HourDate format Date formatDate Format Month FormatName Month formatNumeric Localization LocalizationLocalization InchesLanguage LanguageLanguage EnglishMachine serial number Machine Serial NumberMachine serial number Customer support number Customer SupportCustomer support Customer supportXerox supply number Xerox supply numberXerox Supply Number Network NetworkDefault settings Print report Initial setup Menu MapSelf test Self TestAutomatic Test Self testIndividual test Auto testIndividual Test Individual testAuto test Individual test PrintTest ResultPrint test Print test resultCustomer Support Number 80034300021932 Machine Serial NumberXerox supply number Total print counter Machine revisions Xerox Supply Number Total print counter Machine revisionsTotal print counter Total Print CounterTotal print counter 3980Machine revisions Machine RevisionsMachine revisions Appendix a Safety Notes WorkCentre Pro 421 User Guide Safety Standards Agency SemkoRegulatory Information AL7 1HEAppendix a Safety Notes Laser Safety Electricity at Work Regulations UK onlyQuestion Is the Xerox equipment in my premises safe? Question What is the Electricity at Work Regulation?Question Is Xerox equipment safe? Question I require records of all tests Certification to 1999/5/EC Data Coupler Information FCC RegulationsSend Header Requirements Appendix a Safety Notes WorkCentre Pro 421 User Guide Canadian Certification Environmental Compliance Energy StarAppendix B Specifications Machine Weight Machine SpecificationsHardware Configuration AccessibilityWarm-up Time Copy SpeedCopy Magnifications Europe AmericasTrays 1 Automatic Document Feeder Duplex Automatic Document FeederApproved Media Bypass TrayFor Use in Bypass Tray Only Electrical SpecificationsCentre Tray GDI Print Driver Index NumericsIndex-ii Index-iii Index-iv Index-v Index-vi Index-vii Index-viii