Basic | Xerox 421 specs

Type	Error	Probable Cause	Corrective Action	Troubleshooting
	Error
	Code
	Code


	E43	ADU (Auto Duplex Unit) is	Open the side cover and exit cover
		opened during copying.	and remove any jammed paper. Also
			if you have an ADU (Auto Duplex
			unit), a job separator or an offset
			catch tray, open the cover and	Basic
			side cover of the Paper Feed	Basic
			remove any jammed paper. Open the
			Processor (tray 2) and remove any
			jammed paper. Close all covers.

ADF/DADF	E71	ADF or DADF document jam.	Open the ADF or DADF cover and
Paper	E72		remove any jammed paper. Close
transport jam	E73		cover.
	E74

Life end		Drum Cartridge near end of life	Replace Drum Cartridge.
		Toner is nearly empty	Replace toner cartridge

Miscellaneous		No toner cartridge	Install toner cartridge
		No Drum Cartridge	Install Drum Cartridge
		Offset catch tray is full	Remove paper from tray

WorkCentre Pro 421 User Guide

6-11

Image 153

Xerox 421 manual Basic

Contents

WorkCentre Pro AL7 1HE England Table of Contents Print Copy Maintaining the Product Basic Troubleshooting Machine Defaults & Setups Index Index-i Appendix a Safety Notes Table of Contents-viii About This Guide Finding Information in the User Guide About This Guide Customer Support Orientation ConventionsImage Orientation Portrait Long Edge Feed LEF Feed OrientationLEF Orientation Short Edge Feed SEF Bracket Text Typeface Italic TypefaceQuick Pathway Hints Related Information Sources WorkCentre Pro 421 User Guide Product Overview Added Features Using Department CodesSystem Overview Ready to copy Enter department code Paper AutoOutput Collated 100% WorkCentre Pro 421E Identifying the Machine Configurations and Components WorkCentre Pro 421DE WorkCentre Pro 421DEi European Product WorkCentre Pro 421DEi North American Product WorkCentre Pro 421Pi Components Optional Additional Memory Bypass Tray Control Panel Components and Function Keys Description Function PC LED Power ON/OFF Powering OnPowering Off Power Save Sleep Mode Energy Saver Standby Mode Features ModesMachine Status Default settings Features KeyMachine Status Key Machine status Machine Status Options WorkCentre Pro 421 User Guide Lighten/Darken Standard FeaturesReduce/Enlarge Paper Supply Load the Originals Copying Procedure If necessary, adjust the sliding guides to the paper size Document Glass Press the Features Key Select the Copy Features Enter the Quantity Select original size Press Start Using Job Interrupt Lighten/Darken Standard Copy FeaturesLighten/ Auto Darken Manual Toner Saver Lighten/Darken Options Reduce/ 100% Enlarge Auto% Preset% Variable% Whole Image Reduce/EnlargeReduce/Enlarge Options WorkCentre Pro 421 User Guide Paper Paper Supply5x11 Supply 11x17 Auto Paper Original Type Options Original Type Added Features SidedSided Output OutputCollated Collated/Offset Uncollated Pre ss start to res ume Done Press start to res ume Scan next originalMaking Collated Sets from the Document Glass Sided Options Sided Bound Original Bound OriginalOff On Both pages On Binder Erase Bound Original Options Image Shift Image ShiftLeft Margin Right Margin Image Shift Options Edge Erase Edge EraseEdge Erase Options Up Options Booklet Booklet Sided Bound Original Off Image Shift Edge EraseBooklet Off Annotation AnnotationNumber # # + Date & Time Annotation Options Build Job Build Job Scanning into memory Change current settings5x11 Scanning 001 Setting Lighten/Darken Auto Edge Erase OffEnd build job Stored Job Stored JobStore To Store a Job To Retrieve a Stored Job RetrieveRetrieve Store Paper Type Bypass Tray Only Transparency HeavyweightPaper Type Paper Type Options Menu map Menu MapMenu map Printing accepted Changing Copy Defaults Default settingsCopy defaults Copy Defaults Copy defaultsCopy Default Option Settings Description Reduce/Enlarge Reduce/Enlarge Copy Default Option Settings Description Sides Imaged Print Print Drivers Printing ProcedureXerox Network Print Drivers Xerox GDI Print Driver PC requirements are shown below Select Print Create the Document Select the Printer Driver Features Print the Job Retrieve the Print Job Job processing...waitJob exceeds memory...wait Machine defaults Copy defaults Accessing Printer DefaultsPrinter defaults Managing Print Jobs Cancel current job? Printer defaultsCancel current job Force feed Form feed Setting up Force Feed Cancel current jobForce feed Forced form feed? Cancel current job Force feedForcing a Form Feed Form feed Auto Start Control Options Printer Driver Features Search ContentsBack File-Exit Installable Options Printer Configuration Memory MB Paper/Output Offset FunctionCopies Select Paper SizeType Paper Tray Collation Sided Printing Output Destination Normal Layout Multiple-up Multiple-up Grayscale Image Options True Type Fonts Graphics Resolution Print Quality Overlays Overlays Print Overlay Creation Status Selected Overlay Status Fonts Installed Fonts Copy Fonts to New Port Add FontsPrint Font Listing Status Watermark Watermarks Angle Content Position from center About Changing Printer Defaults Printer Defaults Force feedForm feed Printer Default Option Settings Description Test print Restore factory settingsDetect paper mismatch Maintaining the Product Cleaning the WorkCentre Pro Cleaning Document Glass and Constant Velocity Transport Glass Control Panel, Keyboard, LCD DisplayDocument Feeder and Output Tray Transfer Corotron Wire Shoulders WorkCentre Pro 421 User Guide Transfer Corotron Wire casing Ordering Supplies Customer Part Number Replaceable Unit EuropeSupplies Telephone Number Replacing the Toner Cartridge Customer Replaceable Units WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Close the Front Cover Replacing the Drum Cartridge Maintaining the Product WorkCentre Pro 421 User Guide Remove the new Drum Cartridge from the box Front Back Right WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Replacing the Ozone Filter Loading the Paper Trays Loading Paper Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product Paper trays Machine defaultsPaper tray size Select paper size Tray is now set up correctly and ready to use Loading the Bypass Tray Basic Troubleshooting Jam Clearance Access Areas Example of Paper Jam Troubleshooting Preventing Paper Jams Clear paper jam Close side cover Example of Document Feeder ADF/DADF Jam Calling for Service Displaying Error CodesCustomer Support Telephone Number Error Messages and Codes Error MessagesError Message Description and Corrective Action Error Message Description and Corrective Action Service Error Codes ADU Basic Image Quality Problems Machine Defaults & Setups Changing Machine Defaults Default paper tray Default paper trayPaper Trays Auto paper Paper tray size Timers TimersTimers Time out Standby Mode Standby mode120 Sleep Mode Standby mode 240min 1minTime out Standby mode Sleep mode Sleep Mode 240min 3min Interrupt Key EnableInterrupt key Interrupt key Speaker volume Speaker VolumeAlarm volume Speaker volume Department Codes Department codes Setup of the Master Department CodeMaster code Department code Setup of individual Department Codes Modify current codesDelete all codes Print all codes Enter master code 1 or Enter department code Department number Enter master code Modifying and Deleting Department Codes Delete Department number Unavailable. Already assignedModify Retain Department number Deleted Modify DeleteDepartment number Enter department code Delete Modify Using Department Codes Default settings Printing ReportsPrint report Department Code Report Settings reportPrint report Department code Settings Report Settings report To Print the Settings ReportSettings report Changing the Initial Setup Default settings Print reportInitial setup Setting Initial SetupDate & Time Date & Time Time Format Time formatTime format Hour Date Format Date formatDate format Month Format Month format NumericName Localization LocalizationLocalization Inches Language LanguageLanguage English Machine Serial Number Machine serial numberMachine serial number Customer support Customer SupportCustomer support number Customer support Xerox supply number Xerox Supply NumberXerox supply number Network Network Menu Map Default settings Print report Initial setup Automatic Test Self TestSelf test Self test Individual Test Auto testIndividual test Individual test Print test PrintTest ResultAuto test Individual test Print test result 800 Customer Support Number Machine Serial Number Xerox supply number Total print counter Machine revisions34300021932 Total print counter Machine revisions Xerox Supply Number Total print counter Total Print CounterTotal print counter 3980 Machine Revisions Machine revisionsMachine revisions Appendix a Safety Notes WorkCentre Pro 421 User Guide Agency Semko Safety Standards AL7 1HE Regulatory Information Appendix a Safety Notes Electricity at Work Regulations UK only Laser Safety Question What is the Electricity at Work Regulation? Question Is Xerox equipment safe?Question Is the Xerox equipment in my premises safe? Question I require records of all tests Certification to 1999/5/EC FCC Regulations Send Header RequirementsData Coupler Information Appendix a Safety Notes WorkCentre Pro 421 User Guide Canadian Certification Energy Star Environmental Compliance Appendix B Specifications Hardware Configuration Machine SpecificationsMachine Weight Accessibility Copy Magnifications Copy SpeedWarm-up Time Europe Americas Approved Media Automatic Document Feeder Duplex Automatic Document FeederTrays 1 Bypass Tray Electrical Specifications Centre TrayFor Use in Bypass Tray Only GDI Print Driver Numerics Index Index-ii Index-iii Index-iv Index-v Index-vi Index-vii Index-viii