Manuals / Xerox / Computer Equipment / All in One Printer

Xerox 421 manual Error Message Description and Corrective Action

Models: 421

1 224

Download 224 pages 6.62 Kb

Page 150

Error Message	Description and Corrective Action

Memory error	Initial settings have been lost (due to a lengthy power failure,
	depleted battery, etc.).
	Press [Clear] to restore the idle state. If this Error Message is
	repeatedly displayed machine programming has become
	corrupted. The machine must be reinitialized by a trained
	technician. Call for service.

Power failure	Reserved jobs were erased due to a lengthily power failure.
	Press [Clear] twice to restore the idle state. Check the
	POWER FAILURE LIST that was output for information on
	any lost communication.

Add paper	Paper has run out in all cassettes, or all cassettes have been
	removed.
	Load paper, or insert the cassette firmly.

Tray 1 empty	Paper has run out in the designated cassette, or the cassette
Tray 2 empty	has been removed.
	Load paper, or insert the cassette firmly.

Clear paper jam	A paper jam has occurred.
	Remove the jammed paper. Do not switch off the power.

Memory is full	The memory became full during data entry into memory
	during a copying process.

6-8	WorkCentre Pro 421 User Guide

Image 150

Xerox 421 manual Error Message Description and Corrective Action

Contents

WorkCentre Pro AL7 1HE England Table of Contents Copy Print Basic Troubleshooting Maintaining the Product Machine Defaults & Setups Appendix a Safety Notes Index Index-i Table of Contents-viii About This Guide Finding Information in the User Guide About This Guide Customer Support Image Orientation ConventionsOrientation Portrait LEF Orientation Feed OrientationLong Edge Feed LEF Short Edge Feed SEF Bracket Text Typeface Italic TypefaceQuick Pathway Hints Related Information Sources WorkCentre Pro 421 User Guide Product Overview System Overview Using Department CodesAdded Features Ready to copy Enter department code Paper AutoOutput Collated 100% Identifying the Machine Configurations and Components WorkCentre Pro 421E WorkCentre Pro 421DE WorkCentre Pro 421DEi European Product WorkCentre Pro 421DEi North American Product WorkCentre Pro 421Pi Components Bypass Tray Optional Additional Memory Control Panel Components and Function Keys Description Function PC LED Power ON/OFF Powering OnPowering Off Power Save Standby Mode Sleep Mode Energy Saver Features ModesMachine Status Machine Status Key Features KeyDefault settings Machine status Machine Status Options WorkCentre Pro 421 User Guide Reduce/Enlarge Standard FeaturesLighten/Darken Paper Supply Copying Procedure Load the Originals If necessary, adjust the sliding guides to the paper size Document Glass Press the Features Key Select the Copy Features Enter the Quantity Press Start Select original size Using Job Interrupt Lighten/ Auto Darken Manual Toner Saver Standard Copy FeaturesLighten/Darken Lighten/Darken Options Reduce/ 100% Enlarge Auto% Preset% Variable% Whole Image Reduce/EnlargeReduce/Enlarge Options WorkCentre Pro 421 User Guide 5x11 Paper SupplyPaper Supply 11x17 Auto Paper Original Type Original Type Options Added Features SidedSided Collated OutputOutput Collated/Offset Uncollated Pre ss start to res ume Done Press start to res ume Scan next originalMaking Collated Sets from the Document Glass Sided Sided Options Off Bound OriginalBound Original On Both pages On Binder Erase Bound Original Options Left Margin Right Margin Image ShiftImage Shift Image Shift Options Edge Erase Edge EraseEdge Erase Options Up Options Booklet Booklet Sided Bound Original Off Image Shift Edge EraseBooklet Off Number # # + Date & Time AnnotationAnnotation Annotation Options Build Job Build Job 5x11 Change current settingsScanning into memory Scanning 001 Setting Lighten/Darken Auto Edge Erase OffEnd build job Store Stored JobStored Job To Store a Job Retrieve RetrieveTo Retrieve a Stored Job Store Paper Type Transparency HeavyweightPaper Type Bypass Tray Only Paper Type Options Menu map Menu MapMenu map Printing accepted Changing Copy Defaults Default settingsCopy defaults Copy Default Option Settings Description Reduce/Enlarge Copy defaultsCopy Defaults Reduce/Enlarge Copy Default Option Settings Description Sides Imaged Print Xerox Network Print Drivers Printing ProcedurePrint Drivers Xerox GDI Print Driver PC requirements are shown below Create the Document Select Print Select the Printer Driver Features Print the Job Retrieve the Print Job Job processing...waitJob exceeds memory...wait Printer defaults Accessing Printer DefaultsMachine defaults Copy defaults Managing Print Jobs Cancel current job Printer defaultsCancel current job? Force feed Form feed Setting up Force Feed Cancel current jobForce feed Forcing a Form Feed Cancel current job Force feedForced form feed? Form feed Auto Start Printer Driver Features Control Options Back ContentsSearch File-Exit Printer Configuration Installable Options Memory MB Paper/Output Offset FunctionCopies Select Paper SizeType Paper Tray Sided Printing Collation Output Destination Layout Normal Multiple-up Multiple-up Image Options Grayscale True Type Fonts Resolution Graphics Print Quality Overlays Overlays Print Selected Overlay Status Overlay Creation Status Installed Fonts Fonts Print Font Listing Add FontsCopy Fonts to New Port Status Watermarks Watermark Content Angle About Position from center Changing Printer Defaults Printer Defaults Force feedForm feed Printer Default Option Settings Description Test print Restore factory settingsDetect paper mismatch Maintaining the Product Cleaning Cleaning the WorkCentre Pro Document Glass and Constant Velocity Transport Glass Control Panel, Keyboard, LCD DisplayDocument Feeder and Output Tray Transfer Corotron Wire Shoulders WorkCentre Pro 421 User Guide Transfer Corotron Wire casing Ordering Supplies Customer Part Number Replaceable Unit EuropeSupplies Telephone Number Customer Replaceable Units Replacing the Toner Cartridge WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Close the Front Cover Replacing the Drum Cartridge Maintaining the Product WorkCentre Pro 421 User Guide Remove the new Drum Cartridge from the box Front Back Right WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product WorkCentre Pro 421 User Guide Replacing the Ozone Filter Loading Paper Loading the Paper Trays Maintaining the Product WorkCentre Pro 421 User Guide Maintaining the Product Paper tray size Machine defaultsPaper trays Select paper size Tray is now set up correctly and ready to use Loading the Bypass Tray Basic Troubleshooting Access Areas Jam Clearance Troubleshooting Example of Paper Jam Clear paper jam Close side cover Preventing Paper Jams Example of Document Feeder ADF/DADF Jam Calling for Service Displaying Error CodesCustomer Support Telephone Number Error Messages and Codes Error MessagesError Message Description and Corrective Action Error Message Description and Corrective Action Error Codes Service ADU Basic Image Quality Problems Machine Defaults & Setups Changing Machine Defaults Paper Trays Default paper trayDefault paper tray Auto paper Paper tray size Timers TimersTimers Time out Standby Mode Standby mode120 Time out Standby mode Standby mode 240min 1minSleep Mode Sleep mode Sleep Mode 240min 3min Interrupt key EnableInterrupt Key Interrupt key Alarm volume Speaker VolumeSpeaker volume Speaker volume Department Codes Master code Setup of the Master Department CodeDepartment codes Department code Setup of individual Department Codes Modify current codesDelete all codes Print all codes Department number Enter master code Enter master code 1 or Enter department code Modifying and Deleting Department Codes Modify Retain Department number Unavailable. Already assignedDelete Department number Deleted Department number Enter department code DeleteModify Delete Modify Using Department Codes Default settings Printing ReportsPrint report Print report Settings reportDepartment Code Report Department code Settings Report Settings report To Print the Settings ReportSettings report Changing the Initial Setup Default settings Print reportInitial setup Date & Time Initial SetupSetting Date & Time Time format Time formatTime Format Hour Date format Date formatDate Format Month Format Month format NumericName Localization LocalizationLocalization Inches Language LanguageLanguage English Machine Serial Number Machine serial numberMachine serial number Customer support number Customer SupportCustomer support Customer support Xerox supply number Xerox Supply NumberXerox supply number Network Network Default settings Print report Initial setup Menu Map Self test Self TestAutomatic Test Self test Individual test Auto testIndividual Test Individual test Auto test Individual test PrintTest ResultPrint test Print test result Customer Support Number 800 Machine Serial Number Xerox supply number Total print counter Machine revisions34300021932 Xerox Supply Number Total print counter Machine revisions Total print counter Total Print CounterTotal print counter 3980 Machine Revisions Machine revisionsMachine revisions Appendix a Safety Notes WorkCentre Pro 421 User Guide Safety Standards Agency Semko Regulatory Information AL7 1HE Appendix a Safety Notes Laser Safety Electricity at Work Regulations UK only Question What is the Electricity at Work Regulation? Question Is Xerox equipment safe?Question Is the Xerox equipment in my premises safe? Question I require records of all tests Certification to 1999/5/EC FCC Regulations Send Header RequirementsData Coupler Information Appendix a Safety Notes WorkCentre Pro 421 User Guide Canadian Certification Environmental Compliance Energy Star Appendix B Specifications Machine Weight Machine SpecificationsHardware Configuration Accessibility Warm-up Time Copy SpeedCopy Magnifications Europe Americas Trays 1 Automatic Document Feeder Duplex Automatic Document FeederApproved Media Bypass Tray Electrical Specifications Centre TrayFor Use in Bypass Tray Only GDI Print Driver Index Numerics Index-ii Index-iii Index-iv Index-v Index-vi Index-vii Index-viii