Manuals / Xerox / Computer Equipment / All in One Printer

Xerox 425, 440, 432, 430, 426, 420 manual Symptom Recommendation

Models: 430 425 420 440 432 426

1 466

Download 466 pages 36.26 Kb

Page 424

Symptom	Recommendation


Misfeeds in the Bypass Tray	¾ Remove the paper and reload the tray.
	Do not add paper to the tray when paper
	is already loaded. Instead, remove the
	paper, combine the additional paper with
	the paper from the tray and reload the
	tray.
	¾ Check the guides are correctly
	positioned around the paper loaded in
	the tray.
	¾ When loading paper in the Bypass Tray,
	the Change Attributes box is displayed. If
	you change the media BUT do not
	change the attributes accordingly, the
	machine might misfeed because it is
	trying to sense a size or type that is not
	loaded. Check the attributes and run the
	job again.

Jams in the Document Feeder	¾ Open the Document Feeder and check
	to see if any paper or objects are inside.
	¾ Check to see if the top cover on the
	Document Feeder is firmly closed.
	¾ Check documents. If using computer
	fanfold forms ensure that the
	perforations down each side of the
	sheets have been removed. When
	removed the forms can be loaded either
	short edge feed or long edge feed.

Page 13-12

Xerox Document Centre 440/432/430/426/425/420 User Guide

Image 424

Xerox 425, 440, 432, 430, 426, 420 manual Symptom Recommendation

Contents

Xerox Document Centre 440/432/430/426/425/420 User Guide AL7 1HE England About This Guide Product OverviewChanging the Default Time Settings CopyMore Features Embedded Fax FaxMedia Print Network ScanningAuthentication Mode E-mail MailInternet Services Print10Paper and other media 10-1 Completed Print Jobs Queue11Setups 11-1 12Maintenance 12-1 14Specifications 14-1 13Problem Solving 13-115Glossary 15-1 Xerox Document Centre 440/432/430/426/425/420 User Guide About This Guide Xerox Welcome Center Conventions OrientationLEF Orientation SEF OrientationItalic typeface Bracket text typefaceQuick Pathway Hints Related Information Sources Safety Notes Xerox Document Centre 440/432/430/426/425/420 User Guide Agency Safety StandardsStandard FCC Part Regulatory InformationICES-003 Send Header Requirements Data Coupler InformationXerox Document Centre 440/432/430/426/425/420 User Guide Canadian CSO3 Laser Safety About This Guide Energy Star Environmental ComplianceEnvironmental ChoiceM Illegal Copying Xerox Document Centre 440/432/430/426/425/420 User Guide About This Guide Ground Fault Interrupter GFI DC426/420DC440/432/430/425Product Overview Identifying the machine components Product Overview Optional Components Product Overview Xerox Document Centre 440/432/430/426/425/420 User Guide Powering On Power ON/OFFDC440/432/430/425 DC426/420 Powering Off Power Save Modes Low Power Mode Stand-by ModePower Save Mode Auto Off/Sleep Changing the Default Time Settings ¾ Enter the password using the keypad and select Enter Xerox Document Centre 440/432/430/426/425/420 User Guide Recycled Paper Features button Job Status button Machine Status button ModesFeatures button All ServicesJob Status button ¾ Select All Services.The pop-up window will be displayed¾ Select Other Queues to display the queues available Machine Status button Machine Information Paper Supply StatusReports and Counters FaultsPrint Reports Account Information CountersProduct Overview System controls Job Interrupt Auditron Access Screen Using the Help ? button Information SourcesLabels User DocumentationCopy Load the documents Copying procedureDocument Feeder Copy Document Glass Pic of document feeder being raised Select the Features button Constant Velocity Transport GlassSelect the features Enter the quantity DC440/432/430/425 DC426/420Select Start Identify the copy job in the Print QueueStandard Features Copy OutputCollated UncollatedManual Stapling using the Finisher Automatic Stapling using the FinisherStapled optional Convenience Stapler optional Sides Imaged Orientation Portrait ImagesLandscape Images Head to Head Reduce/EnlargeHead to Toe Reduce / Enlarge options Paper Supply Paper Supply options Image Quality Image Quality optionsAdded Features Copy Image Adjustment tab Copy Original Size DC440/432/430/425/Original Input DC426/420¾ Select Original Size ¾ Select Added Features ¾ Select Original Size To produce size for size copiesBound Originals To produce reduced / enlarged copiesBound Originals options Image Shift options Image Shift¾ Select Save and Save again Expert Image Quality Erase ¾ Select Added Features ¾ Select Image AdjustmentExpert Image Quality options Erase options Edit optional¾ Select Border Erase or Edge Erase ¾ Select Added Features and then Image Adjustment ¾ Select Area EditArea Edit options ¾ Select Page EditEdit DC426/420 Edit optionsOutput Format Copy Transparencies¾ Programme Change Tray Attributes Up 2 Up DC426/420 Transparency options¾ Select Added Features and then Output Format On the DC426/420¾ Select Added Features ¾ Select Output Format AnnotationAnnotation options Programming a new comment ¾ Select Save ¾ The comment will be displayed in the list Inserts Copy Booklet Creation Covers DC440/432/430/425 ¾ Select Booklet Creation in Output FormatCovers options ¾ Select Blank Covers or Printed CoversCopy Job Assembly Copy Build JobCopy Stored Jobs To store a jobCopy To retrieve a stored job To delete a stored jobPrint Queue Managing Copy JobsQuick Pathway ¾ Select Job Status on the control panel Xerox Document Centre 440/432/430/426/425/420 User Guide Copy Completed Print Jobs Queue Fax Embedded Fax Procedure Sending a Fax using Embedded FaxLoad the documents Dial the number Select StartFax Status Xerox Document Centre 440/432/430/426/425/420 User Guide Standard Features Embedded Fax ResolutionOriginal Type ¾ Select Sides Scanned to access the options available Sides ScannedDialing Next DestinationDialing Characters ¾ Select Next Destination. The number appears in the listXerox Document Centre 440/432/430/426/425/420 User Guide Telephone Xerox Document Centre 440/432/430/426/425/420 User Guide Speed Dial KeypadSelect this Enter this Results Button Data Dial Directory Next DestinationFax More Features Embedded Fax Advanced Features Reports and Setups¾ Select More Features and then Cover Letter Cover Letter Cover¾ Select More Features ¾ Select Transmission Report ¾ Select More Features ¾ Select Lighter/DarkerTransmission Report Lighter/DarkerCommunication Mode DC440/432/430/425 ¾ Select More Features ¾ Select Communications ModeDelayed Start ¾ Select More Features ¾ Select Delayed Start¾ Select More Features ¾ Select Send Priority Send Priority DC440/432/430/425Advanced Features Embedded Fax Build Job Poll Remote Fax ¾ Select Poll Remote FaxFree Polling Store for PollingFree polling Secure polling Secure Polling Polling Password Button ¾ Select Polling PasswordDelete documents Print documentsFax Mailbox Store to MailboxPrint from Mailbox Delete Mailbox Contents Original Size DC440/432/430/425/Mixed Size Originals DC426 ¾ Select More Features ¾ Select Advanced Features¾ Select Start Reports & Setups Embedded Fax Fax Report Options Fax ReportsActivity Report Answer Mode ¾ Select Answer ModeDial Directory Setup IndividualXerox Document Centre 440/432/430/426/425/420 User Guide ¾ The Cover Letter screen will appear ¾ Select the ‘From’ Comment’Deleting a number from the Dial Directory GroupFax Comment Setup ¾ Select Comment Setup in Reports & SetupsTo send a Group Fax ¾ Select Dial Directory¾ Select Transmit Header Print feature in Reports & Setups Transmit Header PrintServer Fax Procedure 440/432/430/425 Sending a Fax using Server Fax Load the documents ¾ Using the numeric keypad, enter the fax number Standard Features Server Fax Original Type Sides Scanned Send List/Phonebook Phonebook ¾ Select Phonebook or Send List Dialing Characters Dial pause Long Pause Group Dial \Keypad More Fax Features Server Fax ¾ Select More Fax Features ¾ Select Lighter/DarkerOriginal Input Size Original Size Options¾ Select More Fax Features ¾ Select Delayed Start Authentication Mode Server Fax Login Guest AccessLogin Network Authenticated Access Login Guest Access and Network Authenticated Access Changing the Authentication Service¾ Select Network Authenticated Access and then select Enter ¾ Select Guest Access¾ Select Access Logging OffLAN Fax Features LAN Fax Local Area Network FaxManaging Fax Jobs Fax QueueXerox Document Centre 440/432/430/426/425/420 User Guide Completed Fax Jobs Queue Xerox Document Centre 440/432/430/426/425/420 User Guide Fax Xerox Document Centre 440/432/430/426/425/420 User Guide Media Print Using Media Print ¾ Select All Services ¾ Select Media Print Xerox Document Centre 440/432/430/426/425/420 User Guide Network Scanning Network Scanning Summary Box Features Templates and template list Hint Only one template can be selected at a timePublic and Private Templates Private RepositoryXerox Document Centre 440/432/430/426/425/420 User Guide Image Adjustment ScanningOriginal Size Basic Image Quality Options Basic Image Quality¾ Select Basic Image Quality Sides Imaged Options Reduce/Enlarge Options ¾ Select Reduce/EnlargeStored Image Settings Stored Image Settings OptionsErase Output Format or Filing Setups Server IP Address /Server Name Document Path / Volume Document Name or Document FolderLogin Name/Password If File Already Exists or Filing PolicyDocument Management Fields DC440/432/430/425 Network Scanning ¾ Select All Services ¾ Select Network Scanning ¾ If required, select and change the options ¾ Select Save Authentication Mode Network Scanning Characters if required Login Guest Access and Network Authenticated Access ¾ Select Access ¾ Select OK Managing Scan Jobs Scan QueueCompleted Scan Jobs Queue DC440/432/430/425 Destination Type Owner Status Scanned/Filed DisplayXerox Document Centre 440/432/430/426/425/420 User Guide Mail Standard Features Entering a manual E-mail address Using the Address Books Public Address Book Internal Address Book Image Adjustment Original Size Adjusts the settings for the output Sides Imaged Stored Image Settings Erase Reply to Output Format¾ Select Reply to Authentication Mode E-mail Login Network Authenticated Access Login Guest Access and Network Authenticated Access Changing the Authentication Service Logging Off Managing Scan Jobs Completed Scan Jobs Queue Mail Xerox Document Centre 440/432/430/426/425/420 User Guide Print Print Driver Features Print Xerox Document Centre 440/432/430/426/425/420 User Guide Tower Mailbox Managing Print Jobs Print Xerox Document Centre 440/432/430/426/425/420 User Guide Completed Print Jobs Queue Xerox Document Centre 440/432/430/426/425/420 User Guide Internet Services Standard Features Internet Services Feature pagesInterface Options Function Action PagesServices Tab Radio Buttons CancelApply new settings, settings Restore Settings¾ Select Services Services TabJob Submission ¾ Select Services ¾ Select Stored Templates Stored TemplatesQueue Tab Status Tab Properties Tab ¾ Select PropertiesProperties Features Contention ManagementPower Saver InterfacesFeature Name Action Services Ldap Lightweight Directory AccessPublic Address Book this feature is Authentication Server DC440/432/430/425Repository Setup Template Pool SetupDefault Template Print SetupFeature Name Action Portfolio Maintenance Tab Assistance Tab ¾ Select AssistanceScanning with Internet Services Public and Private RepositoriesTemplate Management Template PoolsTemplate Summary Template Services Services Parameters Description Login Name Fax Immediate or DelayedPath to Document NetWareServices Parameters Description Print Number of CopiesLocal Copy Staple if Finisher option isServices Parameters Description Sharpness Same as Original default autoImage Size Original SizeReduce/Enlarge Edge/Border EraseDocument Management Fields ¾ Select Apply New Settings Template OperationsCreating a new template ¾ Select Stored Templates Modifying a template ¾ Select Stored TemplatesCopying a template ¾ Select Stored Templates Scan to FileDeleting a template ¾ Select Stored Templates Scanning to a public repository Retrieving a Scanned Document using PaperPortTo scan to a private repository Hint For best results select Text in Original Type Scan to Fax Scan with Local CopyProblem Solving Paper and other media Preparing paper for loading Loading paperLoading the paper trays ¾ Pull out the paper tray towards you Xerox Document Centre 440/432/430/426/425/420 User Guide Paper and other media Bypass Tray Bypass Tray with the Left Tray Bypass Tray with the High Capacity Tray FinisherEnvelope Tray optional Loading the Envelope Tray High Capacity Feeder optional Loading the High Capacity FeederAuto Tray Switching Storing and Handling Paper Other media Media Use SpecificationsMedia Uses and Special Considerations High Capacity Feeder load Media Trays 1, 2, 3, 4 load LEF Other Trays 1, 2, 3, 4 load LEF or Cover stock Booklets Xerox Document Centre 440/432/430/426/425/420 User Guide Setups Setup Procedures Key Operator ToolsSystem Administrator Tools Auditron Administrator ToolsAccess the Setup Tools Changing the SettingsOwner Tools ¾ Select Save or Cancel Machine Setups Quick Pathway ¾ Select Access Control PanelAccess the Machine Setups Paper Tray Setups ¾ Select Paper Trays¾ Select Date/Time ¾ Select Date Setup Date/Time SetupDate Time ¾ Select Time Setup¾ Select Save and Close Walkup Screen Timers¾ Select Walkup Screen Low Power ¾ Select Low PowerAuto Clear ¾ Select Auto ClearContention Power Save Auto Off¾ Select Power Save or Auto Off ¾ Select ContentionInterrupt Button Priority or Print Queue PriorityLocalization ¾ Select LocalizationReport Languages Additional Setups¾ Select Report Languages Touch Screen Contrast Customer Support Number¾ Select Touch Screen Contrast ¾ Select Customer Support NumberPaper Sizes Machine Serial Number¾ Select Paper Sizes ¾ Select Machine Serial NumberXerox Supplies Number / Supplies Tel. Number ¾ Select Xerox Supplies Number or Supplies Tel. NumberFault Override Accessing Fault OverrideUnavailable Features Disabled Component Service Disabled Feature/ResultFeature Collated Left Tray Destination Tray, Tower Disabled Component Service/ Feature Disabled Feature/Result Access the Copy Setups Copy Setups¾ Select Copy Setups Defaults ¾ Select DefaultsNormal CustomImage Quality ¾ Select Sides Image Portrait Images Landscape Images Head to Head Margin Shift DC440/432/430/425 ¾ Select Expert Image QualityErase DC440/432/430/425 ¾ Select Border EraseEdge Erase DC440/432/430/425 ¾ Select Edge EraseAccess the Fax Setups Fax Setups¾ Select Fax Setups ¾ Select the option required ¾ Select Fax Setups Server Fax Setups DC440/432/430/425 ¾ Enter Key Operator PIN¾ Select Fax Setups ¾ Select Fax Terminal Setups Fax Terminal SetupsEmbedded Fax Access Fax Terminal Setups Fax Terminal Options Local ID¾ Select Local ID Local Name¾ Select Local Name Company Logo ¾ Select Company LogoDelayed Start Time ¾ Select Delayed Start TimeLong Document DC440/432/430/425 Dialling Digits Reporting DC440/432/430/425 ¾ Select Dialling Digits ReportingReceive Reduction Fax Printing OptionsMargin ¾ Select Duplex Printing Duplex PrintingAll 1 Sided All 2 Sided Paper Attributes Output Selection¾ Select Paper Attributes ¾ Select Output SelectionFax Report Options Activity Report¾ Select A3 Æ 11 x ¾ Select Fax Report OptionsBroadcast and Multi-Poll Reports ¾ Select Broadcast and Multi-Poll ReportsTransmission Report Fax Panel Defaults Resolution¾ Select Fax Panel Defaults ¾ Select Resolution Mailbox ReportOriginal Type Lighter/Darker¾ Select Original Type Communication Mode DC440/432/430/425 Forced 4800 DC426/420¾ Select Forced Super G3Fax Mailboxes ¾ Select Fax MailboxesTo Add or Edit a Mailbox ¾ Select Edit Mailbox ¾ Select Mailbox Password¾ Select Mailbox Name Fax File Management To Delete a Mailbox¾ Select Delete Mailbox ¾ Select Fax File ManagementFiles for Polling DC440/432/430/425 Mailbox Files DC440/432/430/425/Failed FaxDelete in 24 hours DC426/420 Keep ¾ Select Fax Setups ¾ Select Fax Communication Setups Fax Communication Setups¾ Select Files for Polling Access Fax Communication Setups Outgoing Fax Options¾ Select Outgoing Fax Options Dialing TypeRedial Management Pause Time¾ Select Pause Time ¾ Select Redial Management ¾ Select Redial Count ¾ Select Redial IntervalLine Monitor ¾ Select Line MonitorBatch Send Resend Count¾ Select Batch Send ¾ Select Resend CountAuto Answer Delay ¾ Select Auto Answer DelayIncoming Fax Options ¾ Select Incoming Fax OptionsRing Volume Junk Fax PreventionReceive Header Print DC440/432/430/425 Secure Fax Receive DC440/432/430/425¾ Select Receive Header Print ¾ Select Secure Fax ReceiveLine Use Restriction DC440/432/430/425 Auditron Setups Access Auditron Setups Auditron Enable Setups DC440/432/430/425 ¾ Select Auditron Setups ¾ Touch Internal Auditron¾ Select Internal Auditron ¾ Select Auditron Enable Setups Copy Fax¾ Select Internal Auditron ¾ Select Account Setups Add/Modify Accounts DC440/432/430/425To add an account ¾ Select Add Account To modify an accountDelete Account ¾ Select Delete Account ¾ Select ConfirmReset All Limits Reset All CountersDelete All Accounts Terminate Immediately ¾ Select Job Limit Policy¾ Select Internal Auditron ¾ Select Account Summary Scroll ListSearch Counters and Limits DisplayService Access Setup DC426/420 Internal Auditron DC426/420Account Setup DC426/420 ¾ Select Service Access Setup¾ Select Internal Auditron ¾ Select Account Setup Add AccountsScroll buttons Unlimited Reset Count Job Completion Setup DC426/420 Terminate Job ¾ Select Job Completion SetupDelete Pending Jobs ¾ Select Auditron Setups ¾ Select External Accounting Job Based Accounting optional DC440/432/430/425Enables/disables Job Based Accounting Foreign Interface Device Setups Access Rights ¾ Enter Owner PIN seeKey System Auditron Owner Operator Administrator DC426/420PIN ¾ Select Access Rights Assign PrivilegesSet User Privileges Add Pin¾ Select Add Pin Delete PIN ¾ Select Delete PIN ¾ Select ConfirmService Access Control Authentication Mode DC440/432/430/425 Setups Default Repository Network Scanning SetupsJob Template Pool Update All Templates If File Already ExistsConfirmation Sheet Public Repository 1,2,3,4Port Setups Print SetupsProtocol Setups Postscript Setups Printer SetupsPCL Setups Tower Mailbox Setups Mail Setups DC440/432/430/425 Xerox Document Centre 440/432/430/426/425/420 User Guide Maintenance Ordering Supplies Cleaning the DC440/432/430/426/425/420 Document Glass and Constant Velocity Transport GlassControl Panel and Touch Screen Document Feeder and Output TraysReplacing the Copy/Print Cartridge Removing the old Copy/Print CartridgeXerox Document Centre 440/432/430/426/425/420 User Guide Maintenance Xerox Document Centre 440/432/430/426/425/420 User Guide Recycling the Copy/Print Cartridge Inserting the new Copy/Print CartridgeIf Fitted Maintenance Loading Staples Finisher optionalMaintenance Xerox Document Centre 440/432/430/426/425/420 User Guide Convenience Stapler optional Xerox Document Centre 440/432/430/426/425/420 User Guide Problem Solving Fault Clearance Procedure Clearing Jams Problem Solving Tables Symptom RecommendationSolving DC426/420, Booklet Creation, Build Problem Symptom Recommendation Border Erase or Edge Erase to remove Symptom Recommendation Washout ¾ Check the quality of the documents Symptom Recommendation ¾ Refer to Paper and other media on Table of Fault Codes at the end Enabled in the Fax Communications Table of Fault Codes Fault Codes and MessagesCode Description and Corrective Action Problem Code Description and Corrective Action Output Quality Call for Service procedure Xerox Welcome Center Telephone NumberSpecifications Machine Specifications Hardware ConfigurationMachine Weight AccessibilityFirst Copy Out Time for the DC426/420 Copier Speed from paper trayFirst Copy Out Time for the DC440/432/430/425 Paper Supply Warm-up TimeTrays 1, 2, 3 Bypass Tray High Capacity Feeder optionalPaper Supply for Envelope Tray optional Center TrayFinisher optional Convenience Stapler optionalElectrical Specifications Power ConsumptionTower Mailbox optional FrequencySpecifications for the Embedded Fax Feature Specifications Xerox Document Centre 440/432/430/426/425/420 User Guide Glossary Terms Defined Glossary EAS Glossary Xerox Document Centre 440/432/430/426/425/420 User Guide Glossary Xerox Document Centre 440/432/430/426/425/420 User Guide Stand-by Mode System AdministratorStabilizer Feet Store for PollingXerox Document Centre 440/432/430/426/425/420 User Guide Index Fitted Deleting a Authenticated access Select features Xerox Document Centre 440/432/430/426/425/420 User Guide Xerox Document Centre 440/432/430/426/425/420 User Guide Vii 432 Xerox Document Centre 440/432/430/426/425/420 User Guide Xerox Document Centre 440/432/430/426/425/420 User Guide Scan to file, internet services Xii DC420 Xiv