Xerox 432, 440, 430, 426, 425, 420 manual Enabled in the Fax Communications

Received fax and report documents will not	¾ Check the fax enabled paper trays in	Solving
Symptom	Recommendation
print	Machine Status. You might need to ask	Problem
	blue paper and the Key Operator has
	the Key Operator to change the settings.
	For example, if you want a fax to print on
	disabled fax printing on blue paper, you
	cannot use it unless the Key Operator
	enables fax printing on that specific type
	of paper.
	¾ Contact the Key Operator and make
	sure that the Junk Fax feature is not
	enabled in the Fax Communications
	setups.
A fax will not print; it is marked Held in the	¾ Check Paper Supply Status in Machine
Fax Queue	Status to see if the paper in the paper
	tray is fax enabled. If it is not enabled,
	contact the Key Operator. For example,
	if the Key Operator enabled only blue 8
	1/2” x 11” paper for fax jobs, the machine
	prints fax jobs only on blue paper. Or the
	Key Operator might want to set up the
	machine so fax documents do not print
	on letterhead paper.

Xerox Document Centre 440/432/430/426/425/420 User Guide Page 13-15