Maintenance | Xerox M20/M20i instruction

3

"The toner cartridge must be removed to replace the drum cartridge.

4

5

!Turn the cartridge locking lever upwards to release the toner cartridge.

!Pull out the used drum cartridge.

!Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum.

Maintenance

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

Page 10-9

Image 181

Xerox M20/M20i manual Maintenance

Contents

CopyCentre C20 WorkCentre M20/M20i User Guide By Xerox Corporation. All rights reserved Table of Contents Paper and Other Media Maintenance 10-1 Page Welcome Xerox CopyCentre C20 IntroductionXerox WorkCentre M20 Xerox WorkCentre M20i About This Guide Specification NoteItalic Typeface Bracket Text Typeface Information available for the products consists Related Information Sources Customer Support Safety Welcome Safety Standards England Telephone Number +44 0 1707 Regulatory Information At his own expense Laser SafetyRegulations Question Electricity at Work Regulations UK only My premises AL7 1HE France IrelandPortugal Finland Italy Spain Regulations Europe Fax Send Header Requirements Regulations USAData Coupler Information Welcome Regulations Canada Energy Star Environmental Compliance Getting Started Tape UnpackingScanner Module Documentation AC Power CordStarter Toner Cartridge WorkCentre M20 and M20i only Models and Options Machine OverviewCopyCentre C20 WorkCentre M20 WorkCentre M20i Guides Document Feeder Document Input Component LocationControl Panel Document Paper Guides Output Tray Bypass Tray Rear View Control Panel Overview Manual Group Job StatusOnly Speed Dial Use to stop an operation at any time Use to activate a jobConfirmation Side cover Installing Drum and Toner CartridgesUpward until it locks into place Machine firmly until it locks into place Its bag and slide it intoLeft of the slot, until it locks into place Document Feeder Making ConnectionsTelephone Line WorkCentre M20i only WorkCentre M20 and M20i only USB or Parallel Port Cable On I position Powering On the MachineMachine displays ’Warming Up Please Wait...’ Rear Loading PaperGuide Do not fill above the Maximum Fill Line Corner SnubbersMax Fill Line Getting Started Help List Printing... displays Help ListMenu/Exit Enter Press Enter to save your selections Machine SetupEnter Machine Status LTR / A4 / LGL / Folio Machine Setup OptionsOff 15 / 30 / 60 English, French CommGerman, Italian Spanish, Portuguese Finnish, Norwegian If the Fax Setup option Auto Reduction is set to Clock ModeHour Toner Save Workstation Setup Installing SoftwareTest Print or Scan Driver Installation Selection will be confirmed Reboot the Workstation You will need to configure the printer drivers Workstation SetupPrinters and Faxes window will be displayed Properties window will be displayed Click on the Ports tab Test Print Test Print or ScanTest Scan Copy Select Copy Mode Copying ProcedureCurrent Reduction Number of Copies Enlarge Setting Select the Paper Supply Document Feeder Load the OriginalsNavigation Keys Enter Remove all staples and paper clips prior to loading Document Glass Select the Copy FeaturesAlign with the registration arrow in the rear left corner Lower the Document Feeder Press Start Enter the QuantityNumeric Keypad Clear/Clear All Keys Feature Description Basic Copy FeaturesContrast Settings 25 400% Auto Fit CloneSided Long Mixed TextPhoto Map Paper SupplyBypass Bypass Tray Menu/Exit Enter Navigation Keys Special Copy FeaturesID Card Copy Holes BinderBook Border Front BothBack Create Booklet Transparencies Mode. Press the Copy key to Activate Copy mode Using InterruptInterrupt feature and the Interrupt Select Interrupt Select the Interrupt Job Features Resume Current Job If another urgent job is required repeat the procedureNumeric Keypad Interrupt Start Feature Compatible Features Copy Paper and Other Media Preparing Paper for Loading Using the Paper TraysLoading the Paper Trays Paper Tray Rear Max Fill Line Corner Snubbers Ensure that the paper is Paper Supply key until Using the Bypass TrayRequired tray is lit on the Status Map Status Map Paper Support Bypass Tray Unfold the Paper Support Map Bypass tray is lit on the StatusEnter Paper Supply Display shows Tray 1 Size on the bottom line Press Enter Setting the Paper SizeSelection Media Sizes and Types Media SpecificationsPaper Tray Bypass Tray Plain paper Envelopes Media Guidelines Paper and Other Media Paper and Other Media Mail Sending an E-mail Original Type E-mail key Sided Color Resolution Select the E-Mail Key and Features Enter the Sender’s Name Using the Numeric KeypadEnter the Recipient’s E-mail Address Alphabet Keyboard Send to Myself Entering Multiple RecipientsReview Addresses Enter a Mail Subject Using the Navigation Keys select Yes. Then press EnterSelect a File Type Mail Subject displays Original Type Sided Color Original Resolution Basic E-mail Features Resolution Group Mail Special E-mail FeaturesNew Use to delete an existing EditYes and press Enter Send Local Address Book Individual Print AddressBook Group Can enter is Using the Global Address Book Mail Fax Guides to the size required Faxing Procedure Select the Fax key Fax mode Fax key remains illuminated When selectedPress the Fax key to activate Fax Key Enter the Fax Number Lighten/Darken Original Type Sided Color Resolution Job Status Enter Navigation Keys Job Status Keypad Dialing Dialing MethodsSpeed Dialing Group Dialing Manual Dialing Manual group dialingRedial Press Fax Basic Fax FeaturesSelect if your original is Press Fax Sided Required and press Enter Fine Super Fine resolutionSuper Fine Toll Save Special Fax Features Memory Fax Delay Fax Polling Priority FaxTX Poll Batch TX Poll Storing Documents in a Mailbox Mailbox Printing Mailbox Contents Deleting Mailbox Contents Enter the passcode for the mailbox and press Enter Polling from a Mailbox Mailbox Send Mailbox No Sending to a Mailbox Changing the Fax Setup Options Fax Setup OptionsUsing the Fax Setup Options Starting on page 6-20 customize Fax Setup Options Speed Dials MSG Confirm Group DialsOn-Err Low Up to 5 digitsHigh Off Print Selects the default dial mode Dial ModeTone Pulse Print Printing a Document Select Print or Print Setup from the File menuRequiring printing Accessing Printer Settings Printer SettingsWindows 95/98/Me Windows NT Windows XP PCL Driver Layout Tab Paper Tab Toner Save Mode Print Quality ModeImage Options Tab Image Quality Print Order Output Options TabUse Print Fonts Collate Watermark Tab Add, Update and DeleteCurrent Watermarks Font Attributes About Tab PostScript Driver Flip on Long Edge Rotated LandscapeFlip on Short Edge Order Paper Source Paper / Quality Tab Scan Twain Scanner Program Open the Image Editing Application Scanning Procedure Select the Scan Features Select Scan Select PreviewSave the Image Preview Scan Machine Administration Options starting on Using the Machine Setup Transmission. The information is printed on To be printed on each page of each receivedBottom edge of each Use to enter the fax number and name Use to set the USB speed. Fast is the defaultWhether the machine uses a 12 or 24 hour Actual size. Margins can be set between 30mm Reports Available Reports Use the following instructions to print a report Printing ReportsReport is processed and printed ControlCentre Installing ControlCentreRunning ControlCentre ControlCentre screen displays PCL Using ControlCentre Advanced Tab Settings Tab Phonebook Tab Using Firmware Update TabInformation Tab Number of prints Printer Tab Click on the Printer tab to set default print optionsPCL Tab Click on the PCL tab to set options for PCL printing PostScript Tab Flash Font and Macro Tab Department Codes Enter the Master Access CodeCreating Departments Keys and press Enter Printing Department Data Select the required report and press Enter System Admin Tools Department Print Select Management using Select Department usingManaging Departments Navigation Keys and press To remove a Department Code, select Code and press Enter To enable Department Mode, select On and press Enter Changing the Master Code To change the Master Code Passcode Protection Enable Passcode ProtectionPress the Machine Status key To enter the new passcode Enter Enter the existing passcode and press Enter Change the Passcode Clearing the Memory Clear Memory Check the Serial Number Maintenance Tools Maintenance Serial Number Notify Toner Low Machine New Drum Xerox WorkCentre M20 or M20i will print a special cleaning Clean DrumButton Select the required Counter and press Enter Billing Counters System Admin Tools Auxiliary Access Enabling or Disabling Auxiliary Access Machine Administration Maintenance Open the Document Feeder CleaningCVT Glass Close the Document Feeder Outside Areas of the Machine Control Panel and LCD Europe USA and Canada Ordering SuppliesToner Cartridge Drum Cartridge Customer Replaceable Units Toner Save ModeToner Cartridge Expected Cartridge Life Machine returns to standby To Re-distribute the Toner Setting the Product to Send Toner Low Information Replacing the Drum Cartridge Drum Cartridge Maintenance Reinstall the toner cartridge, then Troubleshooting General Document Jams Fault ClearanceInput Misfeed Cover Feeder Exit MisfeedClose the Document Feeder top cover Close the Document Feeder and reload the documents Roller Misfeed Paper Jams When pulled, pull the releasePaper Feed Area Lever to open the side cover Close the cover Paper Exit AreaOpen the front cover Pull down on the Fuser Lever Close the front cover and side cover Turn the Jam Remove Lever back to the original position Bypass Tray Jam Sided JamRemove the jammed paper Paper out of the machine Customer Support LCD Error Messages LSU Error Line ErrorPolling Error Non-Xerox Toner Cart No. Not Assigned Power FailureNo Paper RX Tray Full Copying Problems Problem and Solutions Charts Printing Problems Printing is too slow Half of the page is blankIrregular faded patches Black staining Mail Problems Smtp Server Conn ErrorInvalid Server or Port Failure Smtp DNS Domain Faxing Problems Solution Chart Even if Start is pressed Originals cannot be receivedPaper is not collated Received original is printed Specifications Specifications Emulation Printer Specifications Fax Specifications Scanner and Copier Specifications General Specifications Plain paper, OHP film, Label, Envelope, Card, Postcard Paper typesAvailable Paper Type L mm L Inch Input Source Folio 16lb ~ 24lbSource Media Types Sizes Thickness Numerics Index Index Test Scan Paper Specification 10-7 Canada 1-5,11-10