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Xerox M20/M20i manual Paper Exit Area, Close the cover

Models: M20/M20i

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4	!	Close the cover.
4	!	Insert the paper tray. Lower the

rear part of the tray to align the rear edge with the corresponding slot in the machine, then insert it completely.

Paper Exit Area

If the paper is jammed in the exit area, ’Paper Jam 2’ appears on the display.

1	! Press the Release Lever to open
	! Press the Release Lever to open
	the side cover.

CAUTION: Ensure the side cover is always open before opening the front cover.

!Open the front cover.

2	! Pull down on the Fuser Lever.
	! Pull down on the Fuser Lever.
	This will release pressure on the
	paper.

Troubleshooting

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

Page 11-7

Image 189

Xerox M20/M20i manual Paper Exit Area, Close the cover, Open the front cover Pull down on the Fuser Lever

Contents

CopyCentre C20 WorkCentre M20/M20i User Guide By Xerox Corporation. All rights reserved Table of Contents Paper and Other Media Maintenance 10-1 Page Welcome Xerox CopyCentre C20 IntroductionXerox WorkCentre M20 Xerox WorkCentre M20iAbout This Guide Specification NoteItalic Typeface Bracket Text TypefaceInformation available for the products consists Related Information SourcesCustomer Support Safety Welcome Safety Standards England Telephone Number +44 0 1707 Regulatory InformationLaser Safety At his own expenseRegulations Question Electricity at Work Regulations UK onlyMy premises AL7 1HE France IrelandPortugal Finland Italy Spain Regulations EuropeRegulations USA Fax Send Header RequirementsData Coupler Information Welcome Regulations Canada Energy Star Environmental ComplianceGetting Started Unpacking TapeScanner Module Documentation AC Power CordStarter Toner Cartridge WorkCentre M20 and M20i onlyMachine Overview Models and OptionsCopyCentre C20 WorkCentre M20 WorkCentre M20i Component Location Guides Document Feeder Document InputControl Panel Document Paper Guides Output Tray Bypass Tray Rear View Control Panel Overview Manual Group Job StatusOnly Speed DialUse to activate a job Use to stop an operation at any timeConfirmation Installing Drum and Toner Cartridges Side coverUpward until it locks into place Its bag and slide it into Machine firmly until it locks into placeLeft of the slot, until it locks into place Making Connections Document FeederTelephone Line WorkCentre M20i only WorkCentre M20 and M20i only USB or Parallel Port CablePowering On the Machine On I positionMachine displays ’Warming Up Please Wait...’ Loading Paper RearGuide Corner Snubbers Do not fill above the Maximum Fill LineMax Fill Line Getting Started Help List Help List Printing... displaysMenu/Exit Enter Machine Setup Press Enter to save your selectionsEnter Machine Status LTR / A4 / LGL / Folio Machine Setup OptionsOff 15 / 30 / 60English, French CommGerman, Italian Spanish, Portuguese Finnish, NorwegianIf the Fax Setup option Auto Reduction is set to Clock ModeHour Toner SaveInstalling Software Workstation SetupTest Print or Scan Driver Installation Selection will be confirmed Reboot the WorkstationYou will need to configure the printer drivers Workstation SetupPrinters and Faxes window will be displayed Properties window will be displayedClick on the Ports tab Test Print or Scan Test PrintTest Scan Copy Select Copy Mode Copying ProcedureCurrent Reduction Number of Copies Enlarge Setting Select the Paper SupplyDocument Feeder Load the OriginalsNavigation Keys Enter Remove all staples and paper clips prior to loadingDocument Glass Select the Copy FeaturesAlign with the registration arrow in the rear left corner Lower the Document FeederPress Start Enter the QuantityNumeric Keypad Clear/Clear All KeysFeature Description Basic Copy FeaturesContrast Settings 25 400%Auto Fit CloneSided LongText MixedPhoto Map Paper SupplyBypass Bypass TraySpecial Copy Features Menu/Exit Enter Navigation KeysID Card Copy Holes BinderBook BorderBoth FrontBack Create Booklet TransparenciesMode. Press the Copy key to Activate Copy mode Using InterruptInterrupt feature and the Interrupt Select InterruptSelect the Interrupt Job Features Resume Current Job If another urgent job is required repeat the procedureNumeric Keypad Interrupt StartFeature Compatible FeaturesCopy Paper and Other Media Preparing Paper for Loading Using the Paper TraysLoading the Paper Trays Paper TrayRear Max Fill Line Corner Snubbers Ensure that the paper isPaper Supply key until Using the Bypass TrayRequired tray is lit on the Status Map Status MapPaper Support Bypass Tray Unfold the Paper SupportBypass tray is lit on the Status MapEnter Paper Supply Setting the Paper Size Display shows Tray 1 Size on the bottom line Press EnterSelection Media Sizes and Types Media SpecificationsPaper Tray Bypass Tray Plain paper EnvelopesMedia Guidelines Paper and Other Media Paper and Other Media Mail Sending an E-mail Original Type E-mail key Sided Color Resolution Select the E-Mail Key and FeaturesEnter the Sender’s Name Using the Numeric KeypadEnter the Recipient’s E-mail Address Alphabet KeyboardEntering Multiple Recipients Send to MyselfReview Addresses Enter a Mail Subject Using the Navigation Keys select Yes. Then press EnterSelect a File Type Mail Subject displaysOriginal Type Sided Color Original Resolution Basic E-mail FeaturesResolution Special E-mail Features Group MailNew Use to delete an existing EditYes and press Enter SendLocal Address Book Individual Print AddressBook GroupCan enter is Using the Global Address BookMail Fax Guides to the size required Faxing ProcedureSelect the Fax key Fax mode Fax key remains illuminated When selectedPress the Fax key to activate Fax KeyEnter the Fax Number Lighten/Darken Original Type Sided Color ResolutionJob Status Enter Navigation Keys Job StatusKeypad Dialing Dialing MethodsSpeed Dialing Group DialingManual group dialing Manual DialingRedial Press Fax Basic Fax FeaturesSelect if your original is Press Fax Sided Required and press EnterSuper Fine resolution FineSuper Fine Toll Save Special Fax FeaturesMemory Fax Delay FaxPriority Fax PollingTX Poll Batch TX PollStoring Documents in a Mailbox MailboxPrinting Mailbox Contents Deleting Mailbox Contents Enter the passcode for the mailbox and press Enter Polling from a MailboxMailbox Send Mailbox No Sending to a MailboxChanging the Fax Setup Options Fax Setup OptionsUsing the Fax Setup Options Starting on page 6-20 customizeFax Setup Options Speed Dials Group Dials MSG ConfirmOn-Err Low Up to 5 digitsHigh Off PrintDial Mode Selects the default dial modeTone Pulse Print Select Print or Print Setup from the File menu Printing a DocumentRequiring printing Accessing Printer Settings Printer SettingsWindows 95/98/Me Windows NTWindows XP PCL Driver Layout Tab Paper Tab Toner Save Mode Print Quality ModeImage Options Tab Image QualityPrint Order Output Options TabUse Print Fonts CollateWatermark Tab Add, Update and DeleteCurrent Watermarks Font AttributesAbout Tab PostScript Driver Flip on Long Edge Rotated LandscapeFlip on Short Edge OrderPaper Source Paper / Quality TabScan Twain Scanner Program Open the Image Editing Application Scanning ProcedureSelect the Scan Features Select Scan Select PreviewSave the Image PreviewScan Machine Administration Options starting on Using the Machine SetupTo be printed on each page of each received Transmission. The information is printed onBottom edge of each Use to set the USB speed. Fast is the default Use to enter the fax number and nameWhether the machine uses a 12 or 24 hour Actual size. Margins can be set between 30mm Reports Available ReportsPrinting Reports Use the following instructions to print a reportReport is processed and printed ControlCentre Installing ControlCentreRunning ControlCentre ControlCentre screen displaysPCL Using ControlCentreAdvanced Tab Settings TabPhonebook Tab Using Firmware Update TabInformation Tab Number of printsPrinter Tab Click on the Printer tab to set default print optionsPCL Tab Click on the PCL tab to set options for PCL printingPostScript Tab Flash Font and Macro TabEnter the Master Access Code Department CodesCreating Departments Keys and press Enter Printing Department DataSelect the required report and press Enter System Admin Tools Department PrintSelect Management using Select Department usingManaging Departments Navigation Keys and pressTo remove a Department Code, select Code and press Enter To enable Department Mode, select On and press EnterChanging the Master Code To change the Master Code Passcode Protection Enable Passcode ProtectionPress the Machine Status key To enter the new passcodeEnter Enter the existing passcode and press Enter Change the PasscodeClearing the Memory Clear MemoryCheck the Serial Number Maintenance ToolsMaintenance Serial Number Notify Toner Low Machine New DrumClean Drum Xerox WorkCentre M20 or M20i will print a special cleaningButton Select the required Counter and press Enter Billing CountersSystem Admin Tools Auxiliary Access Enabling or Disabling Auxiliary AccessMachine Administration Maintenance Open the Document Feeder CleaningCVT Glass Close the Document FeederOutside Areas of the Machine Control Panel and LCDEurope USA and Canada Ordering SuppliesToner Cartridge Drum CartridgeCustomer Replaceable Units Toner Save ModeToner Cartridge Expected Cartridge LifeMachine returns to standby To Re-distribute the TonerSetting the Product to Send Toner Low Information Replacing the Drum Cartridge Drum CartridgeMaintenance Reinstall the toner cartridge, then Troubleshooting General Document Jams Fault ClearanceInput Misfeed CoverExit Misfeed FeederClose the Document Feeder top cover Close the Document Feeder and reload the documents Roller MisfeedPaper Jams When pulled, pull the releasePaper Feed Area Lever to open the side coverPaper Exit Area Close the coverOpen the front cover Pull down on the Fuser Lever Close the front cover and side cover Turn the Jam Remove Lever back to the original positionBypass Tray Jam Sided JamRemove the jammed paper Paper out of the machineCustomer Support LCD Error Messages LSU Error Line ErrorPolling Error Non-Xerox Toner CartNo. Not Assigned Power FailureNo Paper RX Tray FullCopying Problems Problem and Solutions ChartsPrinting Problems Printing is too slow Half of the page is blankIrregular faded patches Black stainingMail Problems Smtp Server Conn ErrorInvalid Server or Port Failure Smtp DNS DomainFaxing Problems Solution Chart Even if Start is pressed Originals cannot be receivedPaper is not collated Received original is printedSpecifications Specifications Emulation Printer SpecificationsFax Specifications Scanner and Copier Specifications General Specifications Plain paper, OHP film, Label, Envelope, Card, Postcard Paper typesAvailable Paper Type L mm L InchFolio 16lb ~ 24lb Input SourceSource Media Types Sizes Thickness Numerics IndexIndex Test Scan Paper Specification 10-7 Canada 1-5,11-10