Exit Misfeed, Feeder | Xerox M20/M20i instruction

Troubleshooting

2	! Pull the document gently to the
	! Pull the document gently to the
	right and out of the Document
	Feeder.

!Close the Document Feeder top cover.

!Feed the documents back into the Document Feeder.

Exit Misfeed

1	! Open the Document Feeder and
	! Open the Document Feeder and
	turn the roller knob to remove the
	misfed documents from the exit
	area.

If the jammed document cannot be easily removed, skip to Roller Misfeed.

2	! Close the Document Feeder and
	! Close the Document Feeder and
	reload the documents.

Page 11-4

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

Image 186

Xerox M20/M20i manual Exit Misfeed, Close the Document Feeder top cover

Contents

CopyCentre C20 WorkCentre M20/M20i User Guide By Xerox Corporation. All rights reserved Table of Contents Paper and Other Media Maintenance 10-1 Page Welcome Xerox WorkCentre M20 IntroductionXerox CopyCentre C20 Xerox WorkCentre M20i Italic Typeface Specification NoteAbout This Guide Bracket Text Typeface Related Information Sources Information available for the products consists Customer Support Safety Welcome Safety Standards Regulatory Information England Telephone Number +44 0 1707 Laser Safety At his own expenseRegulations Electricity at Work Regulations UK only Question My premises AL7 1HE Regulations Europe France IrelandPortugal Finland Italy Spain Regulations USA Fax Send Header RequirementsData Coupler Information Welcome Regulations Canada Environmental Compliance Energy Star Getting Started Unpacking TapeScanner Module Starter Toner Cartridge AC Power CordDocumentation WorkCentre M20 and M20i only Machine Overview Models and OptionsCopyCentre C20 WorkCentre M20 WorkCentre M20i Component Location Guides Document Feeder Document InputControl Panel Document Paper Guides Output Tray Bypass Tray Rear View Control Panel Overview Only Job StatusManual Group Speed Dial Use to activate a job Use to stop an operation at any timeConfirmation Installing Drum and Toner Cartridges Side coverUpward until it locks into place Its bag and slide it into Machine firmly until it locks into placeLeft of the slot, until it locks into place Making Connections Document FeederTelephone Line WorkCentre M20i only USB or Parallel Port Cable WorkCentre M20 and M20i only Powering On the Machine On I positionMachine displays ’Warming Up Please Wait...’ Loading Paper RearGuide Corner Snubbers Do not fill above the Maximum Fill LineMax Fill Line Getting Started Help List Help List Printing... displaysMenu/Exit Enter Machine Setup Press Enter to save your selectionsEnter Machine Status Off Machine Setup OptionsLTR / A4 / LGL / Folio 15 / 30 / 60 German, Italian Spanish, Portuguese CommEnglish, French Finnish, Norwegian Hour Clock ModeIf the Fax Setup option Auto Reduction is set to Toner Save Installing Software Workstation SetupTest Print or Scan Driver Installation Reboot the Workstation Selection will be confirmed Printers and Faxes window will be displayed Workstation SetupYou will need to configure the printer drivers Properties window will be displayed Click on the Ports tab Test Print or Scan Test PrintTest Scan Copy Current Reduction Number of Copies Enlarge Setting Copying ProcedureSelect Copy Mode Select the Paper Supply Navigation Keys Enter Load the OriginalsDocument Feeder Remove all staples and paper clips prior to loading Align with the registration arrow in the rear left corner Select the Copy FeaturesDocument Glass Lower the Document Feeder Numeric Keypad Clear/Clear All Enter the QuantityPress Start Keys Contrast Settings Basic Copy FeaturesFeature Description 25 400% Sided CloneAuto Fit Long Text MixedPhoto Bypass Paper SupplyMap Bypass Tray Special Copy Features Menu/Exit Enter Navigation KeysID Card Copy Book BinderHoles Border Both FrontBack Transparencies Create Booklet Interrupt feature and the Interrupt Using InterruptMode. Press the Copy key to Activate Copy mode Select Interrupt Select the Interrupt Job Features Numeric Keypad If another urgent job is required repeat the procedureResume Current Job Interrupt Start Compatible Features Feature Copy Paper and Other Media Loading the Paper Trays Using the Paper TraysPreparing Paper for Loading Paper Tray Rear Ensure that the paper is Max Fill Line Corner Snubbers Required tray is lit on the Status Map Using the Bypass TrayPaper Supply key until Status Map Unfold the Paper Support Paper Support Bypass Tray Bypass tray is lit on the Status MapEnter Paper Supply Setting the Paper Size Display shows Tray 1 Size on the bottom line Press EnterSelection Paper Tray Bypass Tray Plain paper Media SpecificationsMedia Sizes and Types Envelopes Media Guidelines Paper and Other Media Paper and Other Media Mail Sending an E-mail Select the E-Mail Key and Features Original Type E-mail key Sided Color Resolution Enter the Recipient’s E-mail Address Using the Numeric KeypadEnter the Sender’s Name Alphabet Keyboard Entering Multiple Recipients Send to MyselfReview Addresses Select a File Type Using the Navigation Keys select Yes. Then press EnterEnter a Mail Subject Mail Subject displays Basic E-mail Features Original Type Sided Color Original Resolution Resolution Special E-mail Features Group MailNew Yes and press Enter EditUse to delete an existing Send Local Address Book Book Print AddressIndividual Group Using the Global Address Book Can enter is Mail Fax Faxing Procedure Guides to the size required Press the Fax key to activate Fax mode Fax key remains illuminated When selectedSelect the Fax key Fax Key Lighten/Darken Original Type Sided Color Resolution Enter the Fax Number Job Status Job Status Enter Navigation Keys Speed Dialing Dialing MethodsKeypad Dialing Group Dialing Manual group dialing Manual DialingRedial Select if your original is Press Fax Basic Fax FeaturesPress Fax Sided Required and press Enter Super Fine resolution FineSuper Fine Special Fax Features Toll Save Delay Fax Memory Fax Priority Fax PollingTX Poll Poll Batch TX Mailbox Storing Documents in a Mailbox Printing Mailbox Contents Deleting Mailbox Contents Polling from a Mailbox Enter the passcode for the mailbox and press Enter Sending to a Mailbox Mailbox Send Mailbox No Using the Fax Setup Options Fax Setup OptionsChanging the Fax Setup Options Starting on page 6-20 customize Fax Setup Options Speed Dials Group Dials MSG ConfirmOn-Err High Up to 5 digitsLow Off Print Dial Mode Selects the default dial modeTone Pulse Print Select Print or Print Setup from the File menu Printing a DocumentRequiring printing Windows 95/98/Me Printer SettingsAccessing Printer Settings Windows NT Windows XP PCL Driver Layout Tab Paper Tab Image Options Tab Print Quality ModeToner Save Mode Image Quality Use Print Fonts Output Options TabPrint Order Collate Current Watermarks Add, Update and DeleteWatermark Tab Font Attributes About Tab PostScript Driver Flip on Short Edge Rotated LandscapeFlip on Long Edge Order Paper / Quality Tab Paper Source Scan Twain Scanner Program Scanning Procedure Open the Image Editing Application Select the Scan Features Save the Image Select PreviewSelect Scan Preview Scan Machine Administration Using the Machine Setup Options starting on To be printed on each page of each received Transmission. The information is printed onBottom edge of each Use to set the USB speed. Fast is the default Use to enter the fax number and nameWhether the machine uses a 12 or 24 hour Actual size. Margins can be set between 30mm Reports Reports Available Printing Reports Use the following instructions to print a reportReport is processed and printed Running ControlCentre Installing ControlCentreControlCentre ControlCentre screen displays Using ControlCentre PCL Settings Tab Advanced Tab Phonebook Tab Information Tab Firmware Update TabUsing Number of prints PCL Tab Click on the Printer tab to set default print optionsPrinter Tab Click on the PCL tab to set options for PCL printing Flash Font and Macro Tab PostScript Tab Enter the Master Access Code Department CodesCreating Departments Printing Department Data Keys and press Enter System Admin Tools Department Print Select the required report and press Enter Managing Departments Select Department usingSelect Management using Navigation Keys and press To enable Department Mode, select On and press Enter To remove a Department Code, select Code and press Enter Changing the Master Code To change the Master Code Press the Machine Status key Enable Passcode ProtectionPasscode Protection To enter the new passcode Change the Passcode Enter Enter the existing passcode and press Enter Clear Memory Clearing the Memory Maintenance Tools Check the Serial Number Maintenance Serial Number Notify Toner Low New Drum Machine Clean Drum Xerox WorkCentre M20 or M20i will print a special cleaningButton Billing Counters Select the required Counter and press Enter Enabling or Disabling Auxiliary Access System Admin Tools Auxiliary Access Machine Administration Maintenance CVT Glass CleaningOpen the Document Feeder Close the Document Feeder Control Panel and LCD Outside Areas of the Machine Toner Cartridge Ordering SuppliesEurope USA and Canada Drum Cartridge Toner Cartridge Toner Save ModeCustomer Replaceable Units Expected Cartridge Life To Re-distribute the Toner Machine returns to standby Setting the Product to Send Toner Low Information Drum Cartridge Replacing the Drum Cartridge Maintenance Reinstall the toner cartridge, then Troubleshooting General Input Misfeed Fault ClearanceDocument Jams Cover Exit Misfeed FeederClose the Document Feeder top cover Roller Misfeed Close the Document Feeder and reload the documents Paper Feed Area When pulled, pull the releasePaper Jams Lever to open the side cover Paper Exit Area Close the coverOpen the front cover Pull down on the Fuser Lever Turn the Jam Remove Lever back to the original position Close the front cover and side cover Remove the jammed paper Sided JamBypass Tray Jam Paper out of the machine Customer Support LCD Error Messages Polling Error Line ErrorLSU Error Non-Xerox Toner Cart No Paper Power FailureNo. Not Assigned RX Tray Full Problem and Solutions Charts Copying Problems Printing Problems Irregular faded patches Half of the page is blankPrinting is too slow Black staining Mail Problems Invalid Server or Port ErrorSmtp Server Conn Failure Smtp DNS Domain Faxing Problems Solution Chart Paper is not collated Originals cannot be receivedEven if Start is pressed Received original is printed Specifications Specifications Printer Specifications Emulation Fax Specifications Scanner and Copier Specifications General Specifications Available Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Paper Type L mm L Inch Folio 16lb ~ 24lb Input SourceSource Media Types Sizes Thickness Index Numerics Index Test Scan Paper Specification 10-7 Canada 1-5,11-10