Manuals / Xerox / Computer Equipment / All in One Printer

Xerox M20/M20i manual 10-7

Models: M20/M20i

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Index

Paper Supply

Auto Tray Switching 2-8,3-2,3-9,4-5Bypass Tray 4-5

copy 3-9

Loading Paper 4-2Paper Tray 4-2Preparation 4-2Stock Types 4-9

Paper Supply selection 3-2Paper Tray 4-2

Paper, loading 2-15

Passcode Protection 9-15,9-22Change the Passcode 9-23Enable 9-22

Phonebook Tab 9-11Polling 6-12Power Off 2-14Power On 2-14

Preparing paper for loading 4-2Print 7-2

Print Address Book 5-12Print Count 9-12Printer Specification 12-3Printing a Document 7-2Printing Department Data 9-16

Printing Problems Solution Chart 11-15Printing Procedure 7-2

Problem Solving 11-14Problems

Fault Clearance 11-3General 11-2

Q

Quantity 3-5,3-16

R

Recipients Name 5-4

Redial 6-7

Reduce/Enlarge

copy 3-6

Regulations 1-6,1-9

Regulations - Canada 1-17

Regulations - Europe 1-14

Regulations - USA 1-15

Regulatory Information 1-9

Related Information Sources 1-4

Replacing the Drum Cartridge 10-8

Replacing the Toner Cartridge 10-5,10-7

Resolution 5-8,6-9

E-mail5-8

Fax 6-9

Resume Current Job 3-16

Running ControlCentre 9-8

S

Safety 1-6

Safety Standards 1-8Scan 8-3

Scanner and Copier Specification 12-5Scanning Procedure 8-3

Selecting Copy Features 3-4Selecting Copy Mode 3-2,3-14Selecting Interrupt 3-14Selecting Start 3-5,3-16,5-6,6-5Selecting the E-mail Features 5-3Selecting the Paper Supply 3-2Send to Myself 5-5

Sender’s Name 5-4

Sending a Fax 6-2Sending an E-mail 5-2Serial Number 9-25Serial number 1-5

Setting the Product to Send Toner Low Information

10-7

Setting up the Machine 2-19,2-20,9-3ControlCentre 9-8

Installing ControlCentre 5.0 9-8Settings Tab 9-10

Setups Overview 9-2

Software Installation 2-23Solutions, Copier Problems 11-14Solutions, Faxing Problems 11-19Solutions, Printing Problems 11-15Solving Problems 11-14Specifications

Fax 12-4 General 12-6 Paper 12-7

Page Index - 4

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

Image 214

Xerox M20/M20i manual 10-7

Contents

CopyCentre C20 WorkCentre M20/M20i User Guide By Xerox Corporation. All rights reserved Table of Contents Paper and Other Media Maintenance 10-1 Page Welcome Xerox WorkCentre M20 IntroductionXerox CopyCentre C20 Xerox WorkCentre M20iItalic Typeface Specification NoteAbout This Guide Bracket Text TypefaceRelated Information Sources Information available for the products consistsCustomer Support Safety Welcome Safety Standards Regulatory Information England Telephone Number +44 0 1707At his own expense Laser SafetyRegulations Electricity at Work Regulations UK only QuestionMy premises AL7 1HE Regulations Europe France IrelandPortugal Finland Italy SpainFax Send Header Requirements Regulations USAData Coupler Information Welcome Regulations Canada Environmental Compliance Energy StarGetting Started Tape UnpackingScanner Module Starter Toner Cartridge AC Power CordDocumentation WorkCentre M20 and M20i onlyModels and Options Machine OverviewCopyCentre C20 WorkCentre M20 WorkCentre M20i Guides Document Feeder Document Input Component LocationControl Panel Document Paper Guides Output Tray Bypass Tray Rear View Control Panel Overview Only Job StatusManual Group Speed DialUse to stop an operation at any time Use to activate a jobConfirmation Side cover Installing Drum and Toner CartridgesUpward until it locks into place Machine firmly until it locks into place Its bag and slide it intoLeft of the slot, until it locks into place Document Feeder Making ConnectionsTelephone Line WorkCentre M20i only USB or Parallel Port Cable WorkCentre M20 and M20i onlyOn I position Powering On the MachineMachine displays ’Warming Up Please Wait...’ Rear Loading PaperGuide Do not fill above the Maximum Fill Line Corner SnubbersMax Fill Line Getting Started Help List Printing... displays Help ListMenu/Exit Enter Press Enter to save your selections Machine SetupEnter Machine Status Off Machine Setup OptionsLTR / A4 / LGL / Folio 15 / 30 / 60German, Italian Spanish, Portuguese CommEnglish, French Finnish, NorwegianHour Clock ModeIf the Fax Setup option Auto Reduction is set to Toner SaveWorkstation Setup Installing SoftwareTest Print or Scan Driver Installation Reboot the Workstation Selection will be confirmedPrinters and Faxes window will be displayed Workstation SetupYou will need to configure the printer drivers Properties window will be displayedClick on the Ports tab Test Print Test Print or ScanTest Scan Copy Current Reduction Number of Copies Enlarge Setting Copying ProcedureSelect Copy Mode Select the Paper SupplyNavigation Keys Enter Load the OriginalsDocument Feeder Remove all staples and paper clips prior to loadingAlign with the registration arrow in the rear left corner Select the Copy FeaturesDocument Glass Lower the Document FeederNumeric Keypad Clear/Clear All Enter the QuantityPress Start KeysContrast Settings Basic Copy FeaturesFeature Description 25 400%Sided CloneAuto Fit LongMixed TextPhoto Bypass Paper SupplyMap Bypass TrayMenu/Exit Enter Navigation Keys Special Copy FeaturesID Card Copy Book BinderHoles BorderFront BothBack Transparencies Create BookletInterrupt feature and the Interrupt Using InterruptMode. Press the Copy key to Activate Copy mode Select InterruptSelect the Interrupt Job Features Numeric Keypad If another urgent job is required repeat the procedureResume Current Job Interrupt StartCompatible Features FeatureCopy Paper and Other Media Loading the Paper Trays Using the Paper TraysPreparing Paper for Loading Paper TrayRear Ensure that the paper is Max Fill Line Corner SnubbersRequired tray is lit on the Status Map Using the Bypass TrayPaper Supply key until Status MapUnfold the Paper Support Paper Support Bypass TrayMap Bypass tray is lit on the StatusEnter Paper Supply Display shows Tray 1 Size on the bottom line Press Enter Setting the Paper SizeSelection Paper Tray Bypass Tray Plain paper Media SpecificationsMedia Sizes and Types EnvelopesMedia Guidelines Paper and Other Media Paper and Other Media Mail Sending an E-mail Select the E-Mail Key and Features Original Type E-mail key Sided Color ResolutionEnter the Recipient’s E-mail Address Using the Numeric KeypadEnter the Sender’s Name Alphabet KeyboardSend to Myself Entering Multiple RecipientsReview Addresses Select a File Type Using the Navigation Keys select Yes. Then press EnterEnter a Mail Subject Mail Subject displaysBasic E-mail Features Original Type Sided Color Original ResolutionResolution Group Mail Special E-mail FeaturesNew Yes and press Enter EditUse to delete an existing SendLocal Address Book Book Print AddressIndividual GroupUsing the Global Address Book Can enter isMail Fax Faxing Procedure Guides to the size requiredPress the Fax key to activate Fax mode Fax key remains illuminated When selectedSelect the Fax key Fax KeyLighten/Darken Original Type Sided Color Resolution Enter the Fax NumberJob Status Job Status Enter Navigation KeysSpeed Dialing Dialing MethodsKeypad Dialing Group DialingManual Dialing Manual group dialingRedial Select if your original is Press Fax Basic Fax FeaturesPress Fax Sided Required and press EnterFine Super Fine resolutionSuper Fine Special Fax Features Toll SaveDelay Fax Memory FaxPolling Priority FaxTX Poll Poll Batch TXMailbox Storing Documents in a MailboxPrinting Mailbox Contents Deleting Mailbox Contents Polling from a Mailbox Enter the passcode for the mailbox and press EnterSending to a Mailbox Mailbox Send Mailbox NoUsing the Fax Setup Options Fax Setup OptionsChanging the Fax Setup Options Starting on page 6-20 customizeFax Setup Options Speed Dials MSG Confirm Group DialsOn-Err High Up to 5 digitsLow Off PrintSelects the default dial mode Dial ModeTone Pulse Print Printing a Document Select Print or Print Setup from the File menuRequiring printing Windows 95/98/Me Printer SettingsAccessing Printer Settings Windows NTWindows XP PCL Driver Layout Tab Paper Tab Image Options Tab Print Quality ModeToner Save Mode Image QualityUse Print Fonts Output Options TabPrint Order CollateCurrent Watermarks Add, Update and DeleteWatermark Tab Font AttributesAbout Tab PostScript Driver Flip on Short Edge Rotated LandscapeFlip on Long Edge OrderPaper / Quality Tab Paper SourceScan Twain Scanner Program Scanning Procedure Open the Image Editing ApplicationSelect the Scan Features Save the Image Select PreviewSelect Scan PreviewScan Machine Administration Using the Machine Setup Options starting onTransmission. The information is printed on To be printed on each page of each receivedBottom edge of each Use to enter the fax number and name Use to set the USB speed. Fast is the defaultWhether the machine uses a 12 or 24 hour Actual size. Margins can be set between 30mm Reports Reports AvailableUse the following instructions to print a report Printing ReportsReport is processed and printed Running ControlCentre Installing ControlCentreControlCentre ControlCentre screen displaysUsing ControlCentre PCLSettings Tab Advanced TabPhonebook Tab Information Tab Firmware Update TabUsing Number of printsPCL Tab Click on the Printer tab to set default print optionsPrinter Tab Click on the PCL tab to set options for PCL printingFlash Font and Macro Tab PostScript TabDepartment Codes Enter the Master Access CodeCreating Departments Printing Department Data Keys and press EnterSystem Admin Tools Department Print Select the required report and press EnterManaging Departments Select Department usingSelect Management using Navigation Keys and pressTo enable Department Mode, select On and press Enter To remove a Department Code, select Code and press EnterChanging the Master Code To change the Master Code Press the Machine Status key Enable Passcode ProtectionPasscode Protection To enter the new passcodeChange the Passcode Enter Enter the existing passcode and press EnterClear Memory Clearing the MemoryMaintenance Tools Check the Serial NumberMaintenance Serial Number Notify Toner Low New Drum MachineXerox WorkCentre M20 or M20i will print a special cleaning Clean DrumButton Billing Counters Select the required Counter and press EnterEnabling or Disabling Auxiliary Access System Admin Tools Auxiliary AccessMachine Administration Maintenance CVT Glass CleaningOpen the Document Feeder Close the Document FeederControl Panel and LCD Outside Areas of the MachineToner Cartridge Ordering SuppliesEurope USA and Canada Drum CartridgeToner Cartridge Toner Save ModeCustomer Replaceable Units Expected Cartridge LifeTo Re-distribute the Toner Machine returns to standbySetting the Product to Send Toner Low Information Drum Cartridge Replacing the Drum CartridgeMaintenance Reinstall the toner cartridge, then Troubleshooting General Input Misfeed Fault ClearanceDocument Jams CoverFeeder Exit MisfeedClose the Document Feeder top cover Roller Misfeed Close the Document Feeder and reload the documentsPaper Feed Area When pulled, pull the releasePaper Jams Lever to open the side coverClose the cover Paper Exit AreaOpen the front cover Pull down on the Fuser Lever Turn the Jam Remove Lever back to the original position Close the front cover and side coverRemove the jammed paper Sided JamBypass Tray Jam Paper out of the machineCustomer Support LCD Error Messages Polling Error Line ErrorLSU Error Non-Xerox Toner CartNo Paper Power FailureNo. Not Assigned RX Tray FullProblem and Solutions Charts Copying ProblemsPrinting Problems Irregular faded patches Half of the page is blankPrinting is too slow Black stainingMail Problems Invalid Server or Port ErrorSmtp Server Conn Failure Smtp DNS DomainFaxing Problems Solution Chart Paper is not collated Originals cannot be receivedEven if Start is pressed Received original is printedSpecifications Specifications Printer Specifications EmulationFax Specifications Scanner and Copier Specifications General Specifications Available Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Paper Type L mm L InchInput Source Folio 16lb ~ 24lbSource Media Types Sizes Thickness Index NumericsIndex Test Scan Paper Specification 10-7 Canada 1-5,11-10