AL7 1HE | Xerox M20/M20i guide

In the event of any defect being noted, the XEROX equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advised of such action to enable such defects to be corrected.

PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES.

Please contact us if you have any queries regarding the information provided in this document.

Environment, Health and Safety

XEROX Limited

Bessemer Road

Welwyn Garden City

Hertfordshire

AL7 1HE

England

Telephone Number: +44 (0) 1707 353434

Welcome

Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide

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Xerox M20/M20i manual AL7 1HE

Contents

CopyCentre C20 WorkCentre M20/M20i User Guide By Xerox Corporation. All rights reserved Table of Contents Paper and Other Media Maintenance 10-1 Page Welcome Xerox WorkCentre M20i IntroductionXerox CopyCentre C20 Xerox WorkCentre M20 Bracket Text Typeface Specification NoteAbout This Guide Italic Typeface Information available for the products consists Related Information Sources Customer Support Safety Welcome Safety Standards England Telephone Number +44 0 1707 Regulatory Information At his own expense Laser SafetyRegulations Question Electricity at Work Regulations UK only My premises AL7 1HE France IrelandPortugal Finland Italy Spain Regulations Europe Fax Send Header Requirements Regulations USAData Coupler Information Welcome Regulations Canada Energy Star Environmental Compliance Getting Started Tape UnpackingScanner Module WorkCentre M20 and M20i only AC Power CordDocumentation Starter Toner Cartridge Models and Options Machine OverviewCopyCentre C20 WorkCentre M20 WorkCentre M20i Guides Document Feeder Document Input Component LocationControl Panel Document Paper Guides Output Tray Bypass Tray Rear View Control Panel Overview Speed Dial Job StatusManual Group Only Use to stop an operation at any time Use to activate a jobConfirmation Side cover Installing Drum and Toner CartridgesUpward until it locks into place Machine firmly until it locks into place Its bag and slide it intoLeft of the slot, until it locks into place Document Feeder Making ConnectionsTelephone Line WorkCentre M20i only WorkCentre M20 and M20i only USB or Parallel Port Cable On I position Powering On the MachineMachine displays ’Warming Up Please Wait...’ Rear Loading PaperGuide Do not fill above the Maximum Fill Line Corner SnubbersMax Fill Line Getting Started Help List Printing... displays Help ListMenu/Exit Enter Press Enter to save your selections Machine SetupEnter Machine Status 15 / 30 / 60 Machine Setup OptionsLTR / A4 / LGL / Folio Off Finnish, Norwegian CommEnglish, French German, Italian Spanish, Portuguese Toner Save Clock ModeIf the Fax Setup option Auto Reduction is set to Hour Workstation Setup Installing SoftwareTest Print or Scan Driver Installation Selection will be confirmed Reboot the Workstation Properties window will be displayed Workstation SetupYou will need to configure the printer drivers Printers and Faxes window will be displayed Click on the Ports tab Test Print Test Print or ScanTest Scan Copy Select the Paper Supply Copying ProcedureSelect Copy Mode Current Reduction Number of Copies Enlarge Setting Remove all staples and paper clips prior to loading Load the OriginalsDocument Feeder Navigation Keys Enter Lower the Document Feeder Select the Copy FeaturesDocument Glass Align with the registration arrow in the rear left corner Keys Enter the QuantityPress Start Numeric Keypad Clear/Clear All 25 400% Basic Copy FeaturesFeature Description Contrast Settings Long CloneAuto Fit Sided Mixed TextPhoto Bypass Tray Paper SupplyMap Bypass Menu/Exit Enter Navigation Keys Special Copy FeaturesID Card Copy Border BinderHoles Book Front BothBack Create Booklet Transparencies Select Interrupt Using InterruptMode. Press the Copy key to Activate Copy mode Interrupt feature and the Interrupt Select the Interrupt Job Features Interrupt Start If another urgent job is required repeat the procedureResume Current Job Numeric Keypad Feature Compatible Features Copy Paper and Other Media Paper Tray Using the Paper TraysPreparing Paper for Loading Loading the Paper Trays Rear Max Fill Line Corner Snubbers Ensure that the paper is Status Map Using the Bypass TrayPaper Supply key until Required tray is lit on the Status Map Paper Support Bypass Tray Unfold the Paper Support Map Bypass tray is lit on the StatusEnter Paper Supply Display shows Tray 1 Size on the bottom line Press Enter Setting the Paper SizeSelection Envelopes Media SpecificationsMedia Sizes and Types Paper Tray Bypass Tray Plain paper Media Guidelines Paper and Other Media Paper and Other Media Mail Sending an E-mail Original Type E-mail key Sided Color Resolution Select the E-Mail Key and Features Alphabet Keyboard Using the Numeric KeypadEnter the Sender’s Name Enter the Recipient’s E-mail Address Send to Myself Entering Multiple RecipientsReview Addresses Mail Subject displays Using the Navigation Keys select Yes. Then press EnterEnter a Mail Subject Select a File Type Original Type Sided Color Original Resolution Basic E-mail Features Resolution Group Mail Special E-mail FeaturesNew Send EditUse to delete an existing Yes and press Enter Local Address Book Group Print AddressIndividual Book Can enter is Using the Global Address Book Mail Fax Guides to the size required Faxing Procedure Fax Key Fax mode Fax key remains illuminated When selectedSelect the Fax key Press the Fax key to activate Enter the Fax Number Lighten/Darken Original Type Sided Color Resolution Job Status Enter Navigation Keys Job Status Group Dialing Dialing MethodsKeypad Dialing Speed Dialing Manual Dialing Manual group dialingRedial Sided Required and press Enter Basic Fax FeaturesPress Fax Select if your original is Press Fax Fine Super Fine resolutionSuper Fine Toll Save Special Fax Features Memory Fax Delay Fax Polling Priority FaxTX Poll Batch TX Poll Storing Documents in a Mailbox Mailbox Printing Mailbox Contents Deleting Mailbox Contents Enter the passcode for the mailbox and press Enter Polling from a Mailbox Mailbox Send Mailbox No Sending to a Mailbox Starting on page 6-20 customize Fax Setup OptionsChanging the Fax Setup Options Using the Fax Setup Options Fax Setup Options Speed Dials MSG Confirm Group DialsOn-Err Off Print Up to 5 digitsLow High Selects the default dial mode Dial ModeTone Pulse Print Printing a Document Select Print or Print Setup from the File menuRequiring printing Windows NT Printer SettingsAccessing Printer Settings Windows 95/98/Me Windows XP PCL Driver Layout Tab Paper Tab Image Quality Print Quality ModeToner Save Mode Image Options Tab Collate Output Options TabPrint Order Use Print Fonts Font Attributes Add, Update and DeleteWatermark Tab Current Watermarks About Tab PostScript Driver Order Rotated LandscapeFlip on Long Edge Flip on Short Edge Paper Source Paper / Quality Tab Scan Twain Scanner Program Open the Image Editing Application Scanning Procedure Select the Scan Features Preview Select PreviewSelect Scan Save the Image Scan Machine Administration Options starting on Using the Machine Setup Transmission. The information is printed on To be printed on each page of each receivedBottom edge of each Use to enter the fax number and name Use to set the USB speed. Fast is the defaultWhether the machine uses a 12 or 24 hour Actual size. Margins can be set between 30mm Reports Available Reports Use the following instructions to print a report Printing ReportsReport is processed and printed ControlCentre screen displays Installing ControlCentreControlCentre Running ControlCentre PCL Using ControlCentre Advanced Tab Settings Tab Phonebook Tab Number of prints Firmware Update TabUsing Information Tab Click on the PCL tab to set options for PCL printing Click on the Printer tab to set default print optionsPrinter Tab PCL Tab PostScript Tab Flash Font and Macro Tab Department Codes Enter the Master Access CodeCreating Departments Keys and press Enter Printing Department Data Select the required report and press Enter System Admin Tools Department Print Navigation Keys and press Select Department usingSelect Management using Managing Departments To remove a Department Code, select Code and press Enter To enable Department Mode, select On and press Enter Changing the Master Code To change the Master Code To enter the new passcode Enable Passcode ProtectionPasscode Protection Press the Machine Status key Enter Enter the existing passcode and press Enter Change the Passcode Clearing the Memory Clear Memory Check the Serial Number Maintenance Tools Maintenance Serial Number Notify Toner Low Machine New Drum Xerox WorkCentre M20 or M20i will print a special cleaning Clean DrumButton Select the required Counter and press Enter Billing Counters System Admin Tools Auxiliary Access Enabling or Disabling Auxiliary Access Machine Administration Maintenance Close the Document Feeder CleaningOpen the Document Feeder CVT Glass Outside Areas of the Machine Control Panel and LCD Drum Cartridge Ordering SuppliesEurope USA and Canada Toner Cartridge Expected Cartridge Life Toner Save ModeCustomer Replaceable Units Toner Cartridge Machine returns to standby To Re-distribute the Toner Setting the Product to Send Toner Low Information Replacing the Drum Cartridge Drum Cartridge Maintenance Reinstall the toner cartridge, then Troubleshooting General Cover Fault ClearanceDocument Jams Input Misfeed Feeder Exit MisfeedClose the Document Feeder top cover Close the Document Feeder and reload the documents Roller Misfeed Lever to open the side cover When pulled, pull the releasePaper Jams Paper Feed Area Close the cover Paper Exit AreaOpen the front cover Pull down on the Fuser Lever Close the front cover and side cover Turn the Jam Remove Lever back to the original position Paper out of the machine Sided JamBypass Tray Jam Remove the jammed paper Customer Support LCD Error Messages Non-Xerox Toner Cart Line ErrorLSU Error Polling Error RX Tray Full Power FailureNo. Not Assigned No Paper Copying Problems Problem and Solutions Charts Printing Problems Black staining Half of the page is blankPrinting is too slow Irregular faded patches Mail Problems Failure Smtp DNS Domain ErrorSmtp Server Conn Invalid Server or Port Faxing Problems Solution Chart Received original is printed Originals cannot be receivedEven if Start is pressed Paper is not collated Specifications Specifications Emulation Printer Specifications Fax Specifications Scanner and Copier Specifications General Specifications Paper Type L mm L Inch Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Available Input Source Folio 16lb ~ 24lbSource Media Types Sizes Thickness Numerics Index Index Test Scan Paper Specification 10-7 Canada 1-5,11-10