Xerox M20/M20i manual Half of the page is blank, Printing is too slow, Irregular faded patches

Troubleshooting	PROBLEM	PROBABLE CAUSE	SUGGESTED SOLUTION
	Half of the page is blank	The page layout is too	Reduce the resolution setting from 600 dpi to
		complex.	300 dpi. Install more RAM in the computer.
		The page orientation may	Change the page orientation in the printer setup
		be incorrect.	dialog.
	Printing is too slow	The computer parallel	If the computer is equipped with an ECP parallel
		port may not be set for	port, enable this mode of operation. Refer to the
		high speed	Enabling High Speed Printer Communications
		communications.	section of the PC’s user guide.
		If using Windows 95, the	Point to the Start Task bar and then click
		spool setting may be set	Settings, then Printers. Click the product icon
		incorrectly.	with the right mouse button. Click Properties
			and then spool settings on the Details tab. Enter
			the required setting from the available choices.
		Computer may not have	Install more RAM in the computer.
		enough memory (RAM).
		Print job is too large	Reduce resolution from 600 dpi to 300 dpi.
	Irregular faded patches	There is a paper quality	Use only paper that meets the specifications
	of print	problem.	required by the product.
		Toner may be unevenly	Remove the toner cartridge and shake it gently
		distributed.	to distribute the toner evenly. Then reinstall the
			toner cartridge.
	Black staining	There is a paper quality	Use only paper that meets the specifications
		problem.	required by the product.
	Character voids	The paper may be too	Try printing with a different batch of paper.
		dry.
	Background scatter	The paper may be too	Try printing with a different batch of paper. Do
		damp.	not open packages of paper until necessary so
			that the paper does not absorb too much
			moisture from the air.
		Printing over uneven	If printing onto envelopes, change the printing
		surfaces.	layout to avoid printing over areas that have
			overlapping seams on the reverse side.

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